Taranker.Com Logo
Trustoo AI Product Reviews App logo

Customer reviews: Trustoo AI Product Reviews App

Develop by Shopify

The SealApps Product Review App helps Shopify merchants collect and display customer reviews to build trust and increase conversions. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,438)

Overall rating
4.9

What Merchants Think

Merchants have been overwhelmingly positive about the "Trustoo.io Product Reviews App". Users highlight its ease of use, seamless integration with platforms like Shopify, and the outstanding support team as key reasons for their satisfaction. Many report a marked improvement in customer trust and engagement after implementing the app, appreciating its user-friendly interface and responsive customer service.

Key Strengths

  • Exceptional customer support, noted for quick responses and effective solutions.
  • Easy integration with e-commerce platforms like Shopify.
  • Highly customizable features and intuitive interface.
  • Significant enhancement of store credibility and customer engagement.
  • Ability to import reviews from platforms like Amazon and Aliexpress.
  • Valuable for both free and paid plans with considerable features even at entry-level options.

Common Concerns

  • Language barrier issues for non-English speaking users.
  • Desire for more automation in importing reviews.
  • Some limitations in the free version regarding the number of reviews that can be displayed.
  • Occasionally, users experience initial integration issues, although these are often swiftly resolved by support.

Final Thoughts

Overall, the "Trustoo.io Product Reviews App" receives high praise for its efficiency, powerful features, and remarkable support team. Although there are minor language and automation challenges, the benefits and improvements to merchant-customer interactions make it a highly recommended tool for building trust and enhancing online store presence.

Discounters.pk online shopping in Pakistan

Nov 18, 2025  on Shopify

please open the app app is issue please open my ads is on so please open the app

Norrgården Custom Woodworking

Nov 11, 2025  on Shopify

Great potential — but unreliable email system and poor technical support. The app offers a lot of good customization options, integrations, and multilingual support — but unfortunately, that’s where the positives end. The main issue began when I tried to use the app to collect reviews via email campaigns. According to their Starter plan, this feature should work, but in reality, all outgoing emails were flagged as spam by recipients’ mail servers. So even though the app technically sends emails, the feature is unusable in practice. On the Growth plan (more than twice the price), they claim you can solve this by sending through your own domain. That’s when the real problems started. The support team replies very quickly — but unfortunately, that’s the only good thing I can say about them. They rarely understand the issue, and each time I replied, a new support person took over and sent completely different — and often contradictory — instructions from the previous one. Worse, they asked me to add DNS records that violated basic DNS rules and would have broken my domain if I hadn’t known better. Every time a new person took over the case, I had to re-explain the entire history because no one read the previous messages. After many frustrating exchanges, I eventually figured out which email service they were using and managed to get it working myself. Everything seemed fine until I asked them to fix the sender name — and they broke the configuration again, then told me to reinstall the same incorrect DNS records they’d suggested before. At that point, I gave up. I’ll be looking for another app where the technical support actually knows what they’re doing. If you’re looking for a reliable app to automatically send review requests via email — stay away from this one.

Mee10.com

Nov 05, 2025  on Shopify

dsfdsfsd

Humble Homemade Designs

Sep 09, 2024  on Shopify

super hard to use

D'Atterio

Jul 18, 2024  on Shopify

hello

Affori

Jul 17, 2024  on Shopify

Please, i need support

MalimbaStore

Jun 17, 2024  on Shopify

debe ser mas sencilla y con mayor interaccion en los ajustes y edicion de nombres, fechas, paises y fotos

Scroll to Top