Merchants have been overwhelmingly positive about the "Trustoo.io Product Reviews App". Users highlight its ease of use, seamless integration with platforms like Shopify, and the outstanding support team as key reasons for their satisfaction. Many report a marked improvement in customer trust and engagement after implementing the app, appreciating its user-friendly interface and responsive customer service.
Key Strengths
Exceptional customer support, noted for quick responses and effective solutions.
Easy integration with e-commerce platforms like Shopify.
Highly customizable features and intuitive interface.
Significant enhancement of store credibility and customer engagement.
Ability to import reviews from platforms like Amazon and Aliexpress.
Valuable for both free and paid plans with considerable features even at entry-level options.
Common Concerns
Language barrier issues for non-English speaking users.
Desire for more automation in importing reviews.
Some limitations in the free version regarding the number of reviews that can be displayed.
Occasionally, users experience initial integration issues, although these are often swiftly resolved by support.
Final Thoughts
Overall, the "Trustoo.io Product Reviews App" receives high praise for its efficiency, powerful features, and remarkable support team. Although there are minor language and automation challenges, the benefits and improvements to merchant-customer interactions make it a highly recommended tool for building trust and enhancing online store presence.
PedalisaArt
Sep 30, 2024
on
Shopify
Jensen from the support center immediately addressed my issue and offered me a solution. I am very grateful to him, and I appreciate his help.
Ritzy4U
Sep 29, 2024
on
Shopify
Amazing app, with a professional customer service with a quick response, and solving any problem on time.
Liquid Light
Sep 29, 2024
on
Shopify
This is a very well structured app that allows the assistance of its users efficiently and kindly. Happy to work with you :)
Dalemme
Sep 29, 2024
on
Shopify
Jensen managed to solve my doubts easily. Friendly, straight to the point and extremely fast. Also, the app has a great design!
mijnenergiebesparing
Sep 26, 2024
on
Shopify
Great app, and very responsive team thanks jensen and developer team for the help! keep up the good work.
thanks
Finesse
Sep 25, 2024
on
Shopify
I encountered a problem that I thought was unsolvable, but the support solved it quite quickly for me, the app is also easy to use, I recommend it.
HEALR
Sep 25, 2024
on
Shopify
I came from a different review app and I regret not starting with Trustoo sooner. The team did an amazing job at helping me migrate and get the app setup exactly how i wanted. Thank you so much. Highly recommend!!!
Rocket Importaciones
Sep 22, 2024
on
Shopify
Excelente, seguiria trabajando con ustedes pero lamentablemente aun estoy empezando en el negocio tengo poco para invertir.
Lojas Garnieli
Sep 20, 2024
on
Shopify
The app is very good, the price is affordable for beginners and professionals, and the support is impeccable, they helped me quickly and accurately, I can only thank them and recommend them.
Viva Mix Store
Sep 19, 2024
on
Shopify
Estou gostando do app mas desses 20 reviews que fornece aceita apenas 6 na versão grátis mas esta ajudando.
The TA1 Mac Store
Sep 18, 2024
on
Shopify
Absolutely sublime app and amazing customer support. We used the free tier for a while initially and still received development support and super quick service.
We’re now happily on their paid tier which supports the product groupings. It’s an absolutely amazing application and an invaluable asset to shopify.
Many Thanks,
Denis
The TA1 Mac Store
22Utopia
Sep 17, 2024
on
Shopify
I have chat several times with the Ttustoo support and they have alway been very helpful, very precise on the action to be taken and very quick. I am very please with them and I highly recommend Ttustoo. Thanks to the team.
SoundNest
Sep 16, 2024
on
Shopify
Fast and super effective support. He can help you resolve any problem very quickly. One of the best supports I've ever seen.
Colour and Spice - De holistische weg naar schoonheid
Sep 15, 2024
on
Shopify
Fantastic app and support from Faith! I wanted to move the review widget to a different location on my product page, and she fixed it in no time. Everything works like a breeze.
Winsome Cats And Dogs
Sep 14, 2024
on
Shopify
Friendly, professional, and speedy. Which is more than I can say of some assists I've experienced. I haven't tried the app yet so I'm not sure as to how well it will work for me. But I'll give it 4 starts based on my experience with your support lady.
Miniml Mess
Sep 14, 2024
on
Shopify
My experience with Trustoo was quite good. Its very convenient to use with great features and quick customer service. Would recommend.
PhenomenalGlow
Sep 13, 2024
on
Shopify
Very easy to navigate, and very helpful. Awesome customer service, great and fast responses! Definitely recommend for anyone looking for a place to start building trust with your customers!
Santinhos
Sep 13, 2024
on
Shopify
É muito bom e necessário este app. Assim que minha loja estiver vendendo mais vou fazer o upgrade para o plano pago.
Utamin
Sep 12, 2024
on
Shopify
Faith , the customer service rep was really helpful to solve my problem, sent screenshots and explained every details to me. Would definitely recommend this app due to high level of the customer service provided by your team.
Bambino
Sep 11, 2024
on
Shopify
Perfect application. Full of features, modern design and 10/10 support. Go for it, best value for money!