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Customer reviews: Trustoo.io Product Reviews App

Develop by Channelwill

Reviews (5,976)

Overall rating
5

What Merchants Think

Merchants have been overwhelmingly positive about the "Trustoo.io Product Reviews App". Users highlight its ease of use, seamless integration with platforms like Shopify, and the outstanding support team as key reasons for their satisfaction. Many report a marked improvement in customer trust and engagement after implementing the app, appreciating its user-friendly interface and responsive customer service.

Key Strengths

  • Exceptional customer support, noted for quick responses and effective solutions.
  • Easy integration with e-commerce platforms like Shopify.
  • Highly customizable features and intuitive interface.
  • Significant enhancement of store credibility and customer engagement.
  • Ability to import reviews from platforms like Amazon and Aliexpress.
  • Valuable for both free and paid plans with considerable features even at entry-level options.

Common Concerns

  • Language barrier issues for non-English speaking users.
  • Desire for more automation in importing reviews.
  • Some limitations in the free version regarding the number of reviews that can be displayed.
  • Occasionally, users experience initial integration issues, although these are often swiftly resolved by support.

Final Thoughts

Overall, the "Trustoo.io Product Reviews App" receives high praise for its efficiency, powerful features, and remarkable support team. Although there are minor language and automation challenges, the benefits and improvements to merchant-customer interactions make it a highly recommended tool for building trust and enhancing online store presence.

Carimax Store

Feb 18, 2025  on Shopify

Esta chica me ayudo con todas las dudas que tenia, definitivamente 10/10 en servicio al cliente. Muy recomendado

Victoria's Lavender

Feb 17, 2025  on Shopify

I've really enjoyed this app so far! Especially since it connects with LoLoyal so customers can earn points to leave reviews.

HandelSphere

Feb 16, 2025  on Shopify

Trustoo.io is an excellent review app with a clean interface and powerful features. Their customer support is outstanding— they responded to my inquiry almost instantly and resolved my issue within minutes. Highly recommend for anyone looking to boost trust and conversions!

LES SORCIERS

Feb 05, 2025  on Shopify

une équipe ultra réactive, qui résout les problèmes en un instant. service parfait je recommande

AZ Beautyk

Feb 05, 2025  on Shopify

Merci à Jensen pour sa réactivité quant à la question que je me posais par rapport à un petit souci. C'est appréciable. Très bon suivi, je recommande à 100 %.

ひなせい 五月人形

Feb 01, 2025  on Shopify

チャットの問い合わせも迅速で助かります。 英語表記なのが少し面倒ですが慣れれば使い勝手が良くお勧めです

Mademoisellecavaliere

Jan 28, 2025  on Shopify

Merci beaucoup, très bonne application pour les avis, ils sont très sympa au SAV avec des réponses toujours rapides et hyper pertinentes !

Cuisine Pratique Polska

Jan 25, 2025  on Shopify

I installed a lot of review apps and I didn't know this one. I tired it and all is perfect. The support is awsome.

WITH GROW

Jan 21, 2025  on Shopify

レビューを手動でインポートする際に担当してくれたShan​さんはとても親切でわかりやすく案内してくれました。英語でやり取りする必要がありますが、私のつたない英語でも親切に教えてくれました。無料でこのレベルのレビューは衝撃です。

SSLA

Jan 17, 2025  on Shopify

Super vraiment, ils ont été vachement patient et il m'on réglé mon problème. Pour un premier jour je suis hyper satisfaite de vos services. J'adore avoir une réponse active et ça a été le cas. Je pense que je vais continué avec tustoo ça va beaucoup m'aider.

Cozy Gloom

Jan 16, 2025  on Shopify

Easy installation, user-friendly configuration, custom design and a fast responding support team. 5/5 would recommend

Noctesia

Jan 15, 2025  on Shopify

I was on a competing application until recently, but now it's night and day. It's simple, it's beautiful, 100% configurable, a marvel!

Dorotea

Jan 12, 2025  on Shopify

Funciona increíblemente fácil y rápido en comparación a otras apps que probé. El servicio de atención al cliente es rápida, sencilla y el equipo siempre está dispuesto a ayudar. Muchas gracias a Jensen por la atención tan rápida y el trato VIP. La recomiendo ampliamente

Atrangy

Jan 08, 2025  on Shopify

Spoke to Jensen, She was just brilliantly responsive and sorted all my issues. Feels good when support really support you.

るにすけ

Jan 07, 2025  on Shopify

今は機能や性能面を知る為に無料体験しています。軽く使ってみた感じですがすごくシンプルで使いやすいと思います。こちらのアプリは日本語にも対応してるので日本のshop運営者にはすごくおすすめです。 また不明な点があった際にはサポート体制も迅速で丁寧な対応をしてくれます。 他のアプリも触ってみて今のところ一番使いやすいと感じました。レビューが増えたさいにはアップグレードで使っていきたいと思います。

Erysse

Jan 05, 2025  on Shopify

Faith was incredibly responsive and professional. She answered all my questions with patience and kindness, providing clear and effective solutions. I'm truly impressed by her excellent customer service. Thank you again for your valuable help!

Alatus Shop

Jan 05, 2025  on Shopify

Faith was BEYOND helpful! I had a lot of questions and she patiently answered and solved all of my concerns in a heartbeat! the service is amazing even for the free plan and I couldn't be happier.

Norwood Couture

Dec 26, 2024  on Shopify

It’s a very comprehensive and highly customizable app, and their customer support is quick and efficient.

Mercatus Magu

Dec 21, 2024  on Shopify

La mejor app para reseñas, increíble una oferta de tres meses gratis y puede importar reseñas de Amazon y de Aliexpress como lo quiere, perfecto. gracias ☺

Steffen Ehrhardt Design

Dec 16, 2024  on Shopify

Die Anwendung ist problemlos zu integrieren. Es gab ein geringfügiges Problem mit der Anzeige, welches jedoch durch den äußerst freundlichen und kompetenten Support in kürzester Zeit behoben wurde. Ich kann die Anwendung uneingeschränkt empfehlen.

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