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Customer reviews: Trustoo AI Product Reviews App

Develop by Shopify

The SealApps Product Review App helps Shopify merchants collect and display customer reviews to build trust and increase conversions. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,370)

Overall rating
4.9

What Merchants Think

Merchants have been overwhelmingly positive about the "Trustoo.io Product Reviews App". Users highlight its ease of use, seamless integration with platforms like Shopify, and the outstanding support team as key reasons for their satisfaction. Many report a marked improvement in customer trust and engagement after implementing the app, appreciating its user-friendly interface and responsive customer service.

Key Strengths

  • Exceptional customer support, noted for quick responses and effective solutions.
  • Easy integration with e-commerce platforms like Shopify.
  • Highly customizable features and intuitive interface.
  • Significant enhancement of store credibility and customer engagement.
  • Ability to import reviews from platforms like Amazon and Aliexpress.
  • Valuable for both free and paid plans with considerable features even at entry-level options.

Common Concerns

  • Language barrier issues for non-English speaking users.
  • Desire for more automation in importing reviews.
  • Some limitations in the free version regarding the number of reviews that can be displayed.
  • Occasionally, users experience initial integration issues, although these are often swiftly resolved by support.

Final Thoughts

Overall, the "Trustoo.io Product Reviews App" receives high praise for its efficiency, powerful features, and remarkable support team. Although there are minor language and automation challenges, the benefits and improvements to merchant-customer interactions make it a highly recommended tool for building trust and enhancing online store presence.

Everbeautyup

Oct 21, 2025  on Shopify

Best review app on the shopify, this app and team are perfect, they save my business, i want very sucess and improve to app and the team, have a fidelity cuatomer, thank you so much ❤

EspaceTendance-Paris

Oct 17, 2025  on Shopify

Je viens de poser une question à propos de l'installation de l'application et mon défi a été pris en charque en 2 minutes. J'ai appliqué et en 5 min j'ai résolu mon problème. Je suis satisfaite à 100%

LUXE PRO.

Oct 16, 2025  on Shopify

This app is the best review app on Shopify. If you have any problems, they help you right away. It's really great! Thank you so much Jensen

Shineeprotectsolution

Oct 14, 2025  on Shopify

Ho avuto dei problemi di visualizzazione dei widgets risolti in pochi minuti dalla ragazza dell'assistenza, complimenti!

BabyMiam

Oct 13, 2025  on Shopify

L'application est vraiment top ! Jensen m'a beaucoup aidé quand j'en avais besoin. Et grâce à cela, je pense prochainement à prendre l'abonnement payant . Encore merci !

CASA ROMANO – Shop

Oct 12, 2025  on Shopify

Wir nutzen Trustoo Reviews für unseren CASA ROMANO Shop und sind wirklich sehr zufrieden. Die App ist übersichtlich, funktioniert zuverlässig und zeigt die Bewertungen stilvoll im Design des Shops. Wir haben zuvor andere Apps getestet – Trustoo war klar die beste Wahl für uns. Excellent app! Works perfectly, easy to use and fits beautifully with our store style. Highly recommended!

VYRE

Oct 12, 2025  on Shopify

Amazing experience. The app is great and the customer support is truly helpful and sweet. Had a wonderful experience!

TOOSA

Oct 12, 2025  on Shopify

Shen was very helpful in explaining the Trustoo review app and the difference between the various options and the features they have which helped us choose the correct plan for our business. Trustoo is a great app that makes it easy get reviews as a business owner and leave reviews as a customer.

Dreamsocks

Oct 11, 2025  on Shopify

Wanted customization within the app, support was super helpfull and the development team got it done really quickly. Would recommend

Senya

Oct 10, 2025  on Shopify

The app is really good! Super easy to use, fast, and beautifully designed. It helps a lot with daily management and is very practical. Totally recommend it!

HÉRNI

Oct 08, 2025  on Shopify

They responded to my inquiries quickly and explained things carefully. They were very happy to help me. The app itself has more than what I was looking for, and I think it will help increase my shop's sales.

Fluviras

Oct 04, 2025  on Shopify

Super efficace. Le chat fonctionne à merveille toujours dispo et propose toujours les solutions pour résober tous les problèmes. Je recommande Trustoo sans hésiter, surtout pour les débutants. Une grande aide.

Heart2Heart

Sep 30, 2025  on Shopify

This app is easy to use and has a lot of customization options. Plus, they have great customer service - Shan was very quick and helpful and in resolving my questions. :)

Valberrys

Sep 23, 2025  on Shopify

Je suis nouveau dans tout ça et Jensen m'a aidé à comprendre et prendre en main l'application en un rien de temps. Merci Jensen, et bonne continuation!

DeBacker's

Sep 23, 2025  on Shopify

Lots of options to choose from. Considering Customer support, the fastest and the most well informed people of their apps and widgets and troubleshooting in instant.

SmileyPets.eu

Sep 18, 2025  on Shopify

I contacted Pia with an import issue. She has enormous patience, but I was helped perfectly. Thank you Pia

Revivo Supplements

Sep 08, 2025  on Shopify

Been trying to solve some review issues on my website for hours every day for almost a week now. customer support solved it for me in 10 mins. so good.

DERMALIS

Sep 08, 2025  on Shopify

Shan was absolutely amazing! Very professional, responsive, and kind — she helped me with great patience and efficiency. I really appreciated her clear explanations and supportive attitude. Thank you so much, Shan, you were fantastic!

Lumenest

Sep 08, 2025  on Shopify

At first, I had some issues with the app and was quite disappointed. However, Joey provided absolutely outstanding support. He took care of everything step by step, coordinated with the team to fix the issues, and communicated with me in such a sincere way. Thanks to his dedication, my trust was restored. Joey’s support truly added value to the app for me.

Lumenest

Sep 07, 2025  on Shopify

I have never seen a worse customer support agent than Pia. She is unhelpful, responds to my messages extremely late, and sometimes I even forget the issues I reported because of the delays. None of my problems have been resolved. Despite paying for this app, I’ve lost trust because of employees like Pia. The support team definitely needs to be reviewed and improved.

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