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Customer reviews: Trustoo.io Product Reviews App

Develop by Channelwill

Reviews (6,056)

Overall rating
5

What Merchants Think

Merchants have been overwhelmingly positive about the "Trustoo.io Product Reviews App". Users highlight its ease of use, seamless integration with platforms like Shopify, and the outstanding support team as key reasons for their satisfaction. Many report a marked improvement in customer trust and engagement after implementing the app, appreciating its user-friendly interface and responsive customer service.

Key Strengths

  • Exceptional customer support, noted for quick responses and effective solutions.
  • Easy integration with e-commerce platforms like Shopify.
  • Highly customizable features and intuitive interface.
  • Significant enhancement of store credibility and customer engagement.
  • Ability to import reviews from platforms like Amazon and Aliexpress.
  • Valuable for both free and paid plans with considerable features even at entry-level options.

Common Concerns

  • Language barrier issues for non-English speaking users.
  • Desire for more automation in importing reviews.
  • Some limitations in the free version regarding the number of reviews that can be displayed.
  • Occasionally, users experience initial integration issues, although these are often swiftly resolved by support.

Final Thoughts

Overall, the "Trustoo.io Product Reviews App" receives high praise for its efficiency, powerful features, and remarkable support team. Although there are minor language and automation challenges, the benefits and improvements to merchant-customer interactions make it a highly recommended tool for building trust and enhancing online store presence.

My Store

Dec 04, 2024  on Shopify

Pia helped me with everything and more. I was transfering reviews from a account i didnt have acces to and still they managed to help me succeed with this. Really good support and help from them

Eben82.Skin

Dec 01, 2024  on Shopify

tres reactif,et tres proches des clients partenaires que nous sommes.mon probleme a été tres vite réglè ,je suis tres satisfaite.

Flower Garden

Nov 26, 2024  on Shopify

Your service is very good, I am reYour service is very good, I am really satisfied, thank you very muchally satisfied, thank you very much

Starnne Toys

Nov 24, 2024  on Shopify

Shan guided me with great patience and dedication. Quick and straightforward service! Thank you so much!

Ninja Labs

Nov 24, 2024  on Shopify

Trustoo support is amazing, and Shan has been very helpful in solving my requirements, their support site is very good and they solve any customization issues I need.

Quality Spa

Nov 22, 2024  on Shopify

Super Application, simple et efficace. Un support technique au top, rapide et très efficace. C'est un vrai bonheur

levs

Nov 21, 2024  on Shopify

Very good software, easy to use. The customer service is very good and professional, and can help solve problems quickly

B-konnect

Nov 21, 2024  on Shopify

Une application incontournable ! Cette application est tout simplement géniale. Elle est incroyablement intuitive et facile à utiliser, ce qui la rend accessible même pour les débutants. Les fonctionnalités sont complètes, bien pensées, et vraiment utiles dans la vie quotidienne. J'apprécie particulièrement [insérer une fonctionnalité spécifique, ex. : "la synchronisation rapide entre mes appareils" ou "les rappels personnalisés"]. De plus, elle est régulièrement mise à jour, ce qui montre que les développeurs sont à l'écoute des utilisateurs. Et cerise sur le gâteau, elle fonctionne parfaitement sans bugs ! Je la recommande à 100 % à tous ceux qui recherchent un outil fiable et efficace.

Cygen Home Appliances

Nov 18, 2024  on Shopify

I’m really impressed with this app! The support team is super helpful and responsive, making the entire experience smooth. Adding reviews to my website was quick and easy, thanks to the app's intuitive features. Highly recommend

Kashiba U

Nov 17, 2024  on Shopify

Shoutout to Shan from Trustoo! The support was top-tier! They hooked me up big time, from getting the widget all set up on my store to helping me remove the branding—it was all smooth and fast. The vibes were super chill, and they totally knew what they were doing. If you’re looking for a review widget app with A+ support, Trustoo’s where it’s at. Thanks again, Shan! You’re the real MVP!

Ephemeral Artworks

Nov 13, 2024  on Shopify

So far, the app has been great! Have had one simple problem so far, and the support was fantastic! Quick to reply and fixed the issue! Great job!

1% nutrition植物關鍵

Nov 12, 2024  on Shopify

It's a amazing experience to work with online assistance, they will assist you to fix the issue in a very short time

ImDollarTeam

Nov 11, 2024  on Shopify

poderia existir forma mais automatica, ou um tipo de inteligencia artificial para que importasse de forma automatica os produtos em nossa loja! seria perfeito.

Onmy Chile

Nov 11, 2024  on Shopify

Tuve unas dudas con la aplicación y en menos de dos minutos me estuvieron respondiendo, bastante atentos y rápidos me guiaron con capturas de pantalla bastante claras. Excelente

Shoppi Box

Nov 11, 2024  on Shopify

Excelente experiencia sin dudas es una app de las primeras que compraria al crear mi tienda. El apoyo por chat es super rapido y te ayudan en todo. Gracias Trustoo

KOA

Nov 10, 2024  on Shopify

Jensen has been an exceptional agent, consistently delivering helpful and timely support. Their attention to detail and dedication to solving issues make working with them a seamless experience. Highly recommended!

Mi tienda

Nov 06, 2024  on Shopify

Excelente aplicación, sinceramente me resolvió un problema del idioma que tuve en menos de un minuto. Muchas gracias. Buenas atención y rapidez, justo lo que se necesita. Gracias.

Luscera

Nov 06, 2024  on Shopify

Je suis vraiment satisfait de cette application ! J’ai rencontré un problème et j’ai contacté leur équipe de support. Ils ont été très à l’écoute, ont pris en charge ma demande et ont résolu le souci quasi immédiatement. Leur efficacité et leur disponibilité m’ont impressionné. Un grand merci pour leur service client de qualité !

EMSzero USA

Nov 05, 2024  on Shopify

I honestly can say the service is very helpful. They respond almost instantly in chat and the staff actually know how to communicate well. Exceeded my expectations when I requested something that’s not included. Furthermore the application is more user friendly that some competitor apps which I use on other websites. I recommend to choose it.

Oxipei

Nov 05, 2024  on Shopify

¡Excelente soporte y una promo genial! Me puse en contacto con el equipo de Trusto para preguntar si tenían alguna promoción en la aplicación, y quedé sorprendido con su respuesta rápida y amigable. Me ofrecieron 3 meses por solo 5,99 €, es decir, a 1,99 € al mes. Es realmente agradable encontrar un equipo de soporte tan atento y dispuesto a brindar promociones como esta. ¡Espero que sigan haciendo este tipo de ofertas! Da gusto obtenerlas, y hacen que confiar en Trusto sea aún más fácil. ¡Gracias por el buen trato y por la promo!

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