Merchants have been overwhelmingly positive about the "Trustoo.io Product Reviews App". Users highlight its ease of use, seamless integration with platforms like Shopify, and the outstanding support team as key reasons for their satisfaction. Many report a marked improvement in customer trust and engagement after implementing the app, appreciating its user-friendly interface and responsive customer service.
Key Strengths
Exceptional customer support, noted for quick responses and effective solutions.
Easy integration with e-commerce platforms like Shopify.
Highly customizable features and intuitive interface.
Significant enhancement of store credibility and customer engagement.
Ability to import reviews from platforms like Amazon and Aliexpress.
Valuable for both free and paid plans with considerable features even at entry-level options.
Common Concerns
Language barrier issues for non-English speaking users.
Desire for more automation in importing reviews.
Some limitations in the free version regarding the number of reviews that can be displayed.
Occasionally, users experience initial integration issues, although these are often swiftly resolved by support.
Final Thoughts
Overall, the "Trustoo.io Product Reviews App" receives high praise for its efficiency, powerful features, and remarkable support team. Although there are minor language and automation challenges, the benefits and improvements to merchant-customer interactions make it a highly recommended tool for building trust and enhancing online store presence.
Onmy Chile
Nov 11, 2024
on
Shopify
Tuve unas dudas con la aplicación y en menos de dos minutos me estuvieron respondiendo, bastante atentos y rápidos me guiaron con capturas de pantalla bastante claras. Excelente
Shoppi Box
Nov 11, 2024
on
Shopify
Excelente experiencia sin dudas es una app de las primeras que compraria al crear mi tienda. El apoyo por chat es super rapido y te ayudan en todo. Gracias Trustoo
KOA
Nov 10, 2024
on
Shopify
Jensen has been an exceptional agent, consistently delivering helpful and timely support. Their attention to detail and dedication to solving issues make working with them a seamless experience. Highly recommended!
Mi tienda
Nov 06, 2024
on
Shopify
Excelente aplicación, sinceramente me resolvió un problema del idioma que tuve en menos de un minuto. Muchas gracias. Buenas atención y rapidez, justo lo que se necesita. Gracias.
Luscera
Nov 06, 2024
on
Shopify
Je suis vraiment satisfait de cette application ! J’ai rencontré un problème et j’ai contacté leur équipe de support. Ils ont été très à l’écoute, ont pris en charge ma demande et ont résolu le souci quasi immédiatement. Leur efficacité et leur disponibilité m’ont impressionné. Un grand merci pour leur service client de qualité !
EMSzero USA
Nov 05, 2024
on
Shopify
I honestly can say the service is very helpful. They respond almost instantly in chat and the staff actually know how to communicate well. Exceeded my expectations when I requested something that’s not included. Furthermore the application is more user friendly that some competitor apps which I use on other websites. I recommend to choose it.
Oxipei
Nov 05, 2024
on
Shopify
¡Excelente soporte y una promo genial! Me puse en contacto con el equipo de Trusto para preguntar si tenían alguna promoción en la aplicación, y quedé sorprendido con su respuesta rápida y amigable. Me ofrecieron 3 meses por solo 5,99 €, es decir, a 1,99 € al mes. Es realmente agradable encontrar un equipo de soporte tan atento y dispuesto a brindar promociones como esta. ¡Espero que sigan haciendo este tipo de ofertas! Da gusto obtenerlas, y hacen que confiar en Trusto sea aún más fácil. ¡Gracias por el buen trato y por la promo!
Mogulz
Nov 05, 2024
on
Shopify
Jensen was my agent who quickly and efficiently resolved my problem!
Aside from that, Trustoo is amazing and makes my store look 100% more trustworthy! I love it!
Styon
Nov 03, 2024
on
Shopify
Thank you so much for the VIP treatment and your quick, friendly support! The chat with Jensen was fantastic — very helpful and attentive. I really appreciate the priority response, it makes everything easier! I’ll be happy to share my experience with your app's excellent support. Keep up the great work!
Warmeengel
Nov 02, 2024
on
Shopify
Merci !!!! Meilleure application de ma vie ! je vous la conseille vraiment. Le chat est parfait et super réactif !
Classic Culture Press
Nov 01, 2024
on
Shopify
This app is amazing. Very intuitive and useful! I also really recommend the support, as Pia was so kind and very responsive with me :)
E-MODA
Nov 01, 2024
on
Shopify
I am very satisfied with the TT Ali reviews Product reviews app. It has made managing and displaying customer feedback on my store so much easier. The interface is user-friendly, and it helps build trust with potential buyers. I would highly recommend this app to other store owners looking to enhance their product review system
Chronoring
Nov 01, 2024
on
Shopify
amazing support team who helped me with an issue i encountered, they answer super fast and even offered me a gift. i recomend this app
Acuadro | Mejora tu Espacio
Oct 30, 2024
on
Shopify
Es una gran aplicación, intuitiva, fácil de usar y el soporte que brindan es demasiado rápido y siempre solventan mis inconvenientes.
Click-E
Oct 30, 2024
on
Shopify
SHAN ES EL MEJOR, ME AYUDO A ORGANIZAR TODO MI TRUSTOO, EL SOPORTE ES DE INMEDIATO Y AYUDAN TODO MUY RAPIDO, MUY EFICAZ, FULL RECOMENDADA
Alicado
Oct 29, 2024
on
Shopify
Outstanding experience with Trustoo! Jensen, the amazing support agent, promptly forwarded my feature request, and within 24 hours, it was live and working flawlessly. The whole process was smooth and seamless. Truly an efficient, customer-focused team! Trustoo is hands-down the best tool with the best team—I highly recommend it.
MyLittleRave.com
Oct 29, 2024
on
Shopify
Amazing service, great functionality, works perfect and no problems. Check our store now and see what we mean!
Vital Market
Oct 28, 2024
on
Shopify
Me encanto la experiencia con Shan estuvo excelente; fue sumamente ágil con todo lo que le solicite, respetuosa y soluciono todas mis dudas, además de recomendarme algunos puntos para mejorar.
Asi da gusto contactarlos nuevamente, ¡Me encanto!
Mexify Go
Oct 28, 2024
on
Shopify
Jesen was very helpful and kind. The response was immediately and solve the problem precisely. Very good customer service.
Areasolarled
Oct 27, 2024
on
Shopify
La verdad es que esta aplicación esta al máximo, tenia un inconveniente y me lo solucionaron en 10 minutos, Shan de soporte uno de lo mejores, además me hicieron hasta un regalo Genial muchas gracias recomendados full.