Trustoo.io Product Reviews App logo

Customer reviews: Trustoo.io Product Reviews App

Develop by Channelwill

Reviews (5,976)

Overall rating
5

What Merchants Think

Merchants have been overwhelmingly positive about the "Trustoo.io Product Reviews App". Users highlight its ease of use, seamless integration with platforms like Shopify, and the outstanding support team as key reasons for their satisfaction. Many report a marked improvement in customer trust and engagement after implementing the app, appreciating its user-friendly interface and responsive customer service.

Key Strengths

  • Exceptional customer support, noted for quick responses and effective solutions.
  • Easy integration with e-commerce platforms like Shopify.
  • Highly customizable features and intuitive interface.
  • Significant enhancement of store credibility and customer engagement.
  • Ability to import reviews from platforms like Amazon and Aliexpress.
  • Valuable for both free and paid plans with considerable features even at entry-level options.

Common Concerns

  • Language barrier issues for non-English speaking users.
  • Desire for more automation in importing reviews.
  • Some limitations in the free version regarding the number of reviews that can be displayed.
  • Occasionally, users experience initial integration issues, although these are often swiftly resolved by support.

Final Thoughts

Overall, the "Trustoo.io Product Reviews App" receives high praise for its efficiency, powerful features, and remarkable support team. Although there are minor language and automation challenges, the benefits and improvements to merchant-customer interactions make it a highly recommended tool for building trust and enhancing online store presence.

Pet Prides

Aug 18, 2024  on Shopify

My opinion - the Trustoo product reviews app is great. Main features- Easy to handle, customer service is awesome, great user interface

My Store

Aug 16, 2024  on Shopify

trustooThe Trustoo app's customer service is as fast as a bullet train! app customer service too fast just like bullet train

ItsMyThing

Aug 14, 2024  on Shopify

I had an issue with some reviews that a hired person uploaded (they were not for my products or any vendor that I use). They were positive, but since not accurate, it was dishonest so I wanted them removed. Customer Service was super fast and helpful in getting them removed (I did have to lose all reviews, which was fine. Lesson learned, I'll upload cvs files myself to ensure they are all valid and correct.) But I do love the look of the app on my store! And my customer service experience was great! Thank you so much!

Bator Bros

Aug 13, 2024  on Shopify

This is by FAR the BEST reviews app on Shopify! Amazing app, amazing customer service, how are they not NUMBER 1 yet??

Ostuklikk

Aug 12, 2024  on Shopify

Very good support! I really feel they know how to make business! Very helpful and professional! Thanks!

Night Glow Dock

Aug 12, 2024  on Shopify

I have to say bigg help from tstutoo in getting my reveiew organized on my product page and getting the trust to be shared across customers, my product is a winer but it's not always easy to see from customer perspective and trusto helps a lot.

Pure You

Aug 11, 2024  on Shopify

Just installed it, and busy playing around with it. Its simple and easy to setup. Looking forward to seeing how it brings more credibility to my store. Thank you. 4 stars for now, will see after it has worked on my store for a while.

SwifterDrifters

Aug 10, 2024  on Shopify

Honestly best price for the most and best features compared to other review apps. The review widget looks great aswell.

TheMiloTeddy

Aug 10, 2024  on Shopify

they have such amizing chat and response and better solucion for all they help too much i love thier service beacuse thanksssss aloottttt best appppp

Huberman Hub

Aug 09, 2024  on Shopify

I was having a hard time using the app and Pia in the chat helped quickly and did it for me. She is great

LievKaart

Aug 08, 2024  on Shopify

I've been working with it for a while now and I have to say, so far I'm really surprised by the possibilities, the layout and the ease with which you can regulate everything. Highly recommended! And not to forget the patience and helpfulness of the helpdesk!

我的隨身博物館|Stone Who Dream

Aug 07, 2024  on Shopify

The interface is clear and easy to operate. The customer service staff are very professional and solve the problem quickly. Five stars recommended

ClickShop

Aug 05, 2024  on Shopify

eu usava o trostoo antes e recomendava muito, mas agora tá horrível, tudo bem tirar a importação de comentários porque era bom até demais, mas agora limitar a quantidade de avaliações de todos os produtos para 6 é muito ridículo e desnecessário, até mesmo outros aplicativos mais simples não tem essa limitação ridicula, eu uso o Trostoo desde ano passado e vou desinstalar ele só por causa disso.

Articool

Aug 05, 2024  on Shopify

Très bonne application. C'est très simple à utiliser et j'aime la façon dont vous pouvez tout personnaliser. Le support client est excellent !

Ruckzack

Aug 04, 2024  on Shopify

Die App ist super. Der Support hilft bei allen fragen und es verlief sehr sehr schnell. Ich habe sofort antworten auf meine Frage bekommen.

HalloGeschenk.de

Aug 03, 2024  on Shopify

So far, I am very satisfied with this solution and am curious to see how it evolves, especially how our customers will perceive it. What we particularly love is that it's possible to display a floating bar on the right side that doesn’t interfere at all but provides direct access for our customers. This not only helps to build trust with our customers but is also really very practical. We also contacted customer support with a question and were immediately assisted. Faith helped us kindly and competently. Thank you once again for the quick support.

Olá Madame

Jul 29, 2024  on Shopify

Atendimento rápido e muito prestativo! Adorei. Não dá pra saber se é pessoal ou automático. Obrigada por toda atenção.

Adonai

Jul 29, 2024  on Shopify

La recomiendo en un 100%, es excelente aplicación, muy amigable y facil de usar, y contiene lo que necesitas para tus negocios, son reseñas de calidad. Tambien quisiera destacar que si tienes alguna duda, está el chat de ayuda, puedes enviar y recibir capturas de pantalla que te van guiando y aclarando, en conjunto con ir hablando con la persona encargada del chat, son muy acertivos y amigables. Excelente!!!

ISATEC PERÚ

Jul 28, 2024  on Shopify

exelente atencion de soporte, si tienen alguna duda , contacten a soporte y solucionara tu problema . gracias

MrKirshy

Jul 22, 2024  on Shopify

I'd like to change my previous review. The support team was able to fix my issue. I had to come online at midnight to get a live person but it was worth it and they were really good about it. The app needed some custom HTML that I don't know but that they were willing to implement for me

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