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Customer reviews: Trustoo.io Product Reviews App

Develop by Channelwill

Reviews (6,067)

Overall rating
5

What Merchants Think

Merchants have been overwhelmingly positive about the "Trustoo.io Product Reviews App". Users highlight its ease of use, seamless integration with platforms like Shopify, and the outstanding support team as key reasons for their satisfaction. Many report a marked improvement in customer trust and engagement after implementing the app, appreciating its user-friendly interface and responsive customer service.

Key Strengths

  • Exceptional customer support, noted for quick responses and effective solutions.
  • Easy integration with e-commerce platforms like Shopify.
  • Highly customizable features and intuitive interface.
  • Significant enhancement of store credibility and customer engagement.
  • Ability to import reviews from platforms like Amazon and Aliexpress.
  • Valuable for both free and paid plans with considerable features even at entry-level options.

Common Concerns

  • Language barrier issues for non-English speaking users.
  • Desire for more automation in importing reviews.
  • Some limitations in the free version regarding the number of reviews that can be displayed.
  • Occasionally, users experience initial integration issues, although these are often swiftly resolved by support.

Final Thoughts

Overall, the "Trustoo.io Product Reviews App" receives high praise for its efficiency, powerful features, and remarkable support team. Although there are minor language and automation challenges, the benefits and improvements to merchant-customer interactions make it a highly recommended tool for building trust and enhancing online store presence.

SnugglShark™

Jul 05, 2024  on Shopify

Awesome customer service! So far great experience, and the price is better than many other review apps.

Mi tienda

Jul 05, 2024  on Shopify

Estoy muy satisfecho con el servicio de atención al cliente. Mi consulta fue atendida rápidamente y de manera eficiente. El equipo de soporte fue muy amable y resolvió todas mis dudas con claridad.

Shine Gal

Jul 04, 2024  on Shopify

hasta ahora que la estoy ocupando no me ha generado ningun inconveniente y para cualquier duda me la resuelve soporte

Water Nest

Jul 03, 2024  on Shopify

My initial experience with this app is really wonderful. The customer support is quick and friendly. Would love to use this app for any future store. Highly recommended!

NetStylusCol

Jul 03, 2024  on Shopify

Excelente aplicacion te ahorra mucho tiempo y el servicio al cliente responde rapido. La recomiendo me ha gustado mucho

Samar Craft

Jul 02, 2024  on Shopify

The app is really working very well and specially Customer support representative Jensen was such a wonderful person , my problem was taken up and resolved within seconds. I will highly recommend the App.

SHOPLAD

Jul 02, 2024  on Shopify

I chatted with Pia, her response was super fast and she understood exactly what i needed help with. She was able to resolve my issue promptly. Thank you Pia

mymercado

Jul 01, 2024  on Shopify

Amazing customer support! Very helpful and extremely efficient. They were able to edit the theme code and change the placement for me right away.

Milarety Store

Jun 30, 2024  on Shopify

Me atendieron muy amablemente y super rápido cumplieron mi solicitud. Muy agradecida de sus servicios.

Choice Culture

Jun 30, 2024  on Shopify

I am learning more about the app thanks for the helpful support team. I would like to see more features to import reviews by other means as well.

Ofertas da Duda (NOVA)

Jun 29, 2024  on Shopify

I haven't been able to use the app for a week. I don't know what happened, the page just won't load. And I didn't find a way to contact support to inform them of the fact. However, when I installed the app, the support was excellent.

Nexus Shop

Jun 28, 2024  on Shopify

This is a great app, all you need for your reviews you can find it here and the most incredible is the support, they are super cool and they're available always to bring you all solutions you need. Thanks :)

IceyCart

Jun 28, 2024  on Shopify

It is easy to use and integrate, also customer support is great they gives quick response and resolve your issue in a minute.

Organiz

Jun 27, 2024  on Shopify

Good customer help and support with great videos and good respond time just the app was a bit hard to use but then everythig is okay when you ask the customer help support team

MuitoCLick

Jun 26, 2024  on Shopify

É o melhor e mais fácil aplicativo de avaliações para se usar. Recomendo. E o suporte atende prontamente.

moost shop

Jun 25, 2024  on Shopify

La aplicación es excelente. Tuve un problema con las reseñas de un producto y lo solucionaron muy bien. El servicio al cliente fue muy efectivo. Recomendada

Apex Survivors

Jun 24, 2024  on Shopify

Any time that i've needed anything that has to do with this app, customer service has been fantastic and very quick! I honestly love this app its great!

NutriDense

Jun 23, 2024  on Shopify

Pia was brilliant today! i had lots of problems with my excel doc but she helped me through it step by step! She was extremely patient and waited by my side until it was all sorted. the reviews she set up for me look fantastic!

Cooklish

Jun 22, 2024  on Shopify

Excellent support. The app works well. The app can send follow up emails to customers requesting reviews. The customer service chat is also very helpful for when I had questions.

Trikki

Jun 20, 2024  on Shopify

Gracias, no he tenido la oportunidad de utilizarlo mucho, pero puedo asegurar que la atención que me brindaron por el chat center para ser asesorado fue rápida, muy bien explicado y muy amables... Debo admitir que soy muy quisquilloso con la atención al cliente... Jensen fue la persona quien me atendió y estuvo ahí presente para mis inquietudes incluso cuando pasaron dos días luego de yo haber hecho la pregunta que necesitaba responder. Gracias

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