Merchants have been overwhelmingly positive about the "Trustoo.io Product Reviews App". Users highlight its ease of use, seamless integration with platforms like Shopify, and the outstanding support team as key reasons for their satisfaction. Many report a marked improvement in customer trust and engagement after implementing the app, appreciating its user-friendly interface and responsive customer service.
Key Strengths
Exceptional customer support, noted for quick responses and effective solutions.
Easy integration with e-commerce platforms like Shopify.
Highly customizable features and intuitive interface.
Significant enhancement of store credibility and customer engagement.
Ability to import reviews from platforms like Amazon and Aliexpress.
Valuable for both free and paid plans with considerable features even at entry-level options.
Common Concerns
Language barrier issues for non-English speaking users.
Desire for more automation in importing reviews.
Some limitations in the free version regarding the number of reviews that can be displayed.
Occasionally, users experience initial integration issues, although these are often swiftly resolved by support.
Final Thoughts
Overall, the "Trustoo.io Product Reviews App" receives high praise for its efficiency, powerful features, and remarkable support team. Although there are minor language and automation challenges, the benefits and improvements to merchant-customer interactions make it a highly recommended tool for building trust and enhancing online store presence.
MuitoCLick
Jun 26, 2024
on
Shopify
É o melhor e mais fácil aplicativo de avaliações para se usar. Recomendo. E o suporte atende prontamente.
moost shop
Jun 25, 2024
on
Shopify
La aplicación es excelente. Tuve un problema con las reseñas de un producto y lo solucionaron muy bien. El servicio al cliente fue muy efectivo. Recomendada
Apex Survivors
Jun 24, 2024
on
Shopify
Any time that i've needed anything that has to do with this app, customer service has been fantastic and very quick! I honestly love this app its great!
NutriDense
Jun 23, 2024
on
Shopify
Pia was brilliant today! i had lots of problems with my excel doc but she helped me through it step by step!
She was extremely patient and waited by my side until it was all sorted. the reviews she set up for me look fantastic!
Cooklish
Jun 22, 2024
on
Shopify
Excellent support. The app works well. The app can send follow up emails to customers requesting reviews. The customer service chat is also very helpful for when I had questions.
Trikki
Jun 20, 2024
on
Shopify
Gracias, no he tenido la oportunidad de utilizarlo mucho, pero puedo asegurar que la atención que me brindaron por el chat center para ser asesorado fue rápida, muy bien explicado y muy amables... Debo admitir que soy muy quisquilloso con la atención al cliente... Jensen fue la persona quien me atendió y estuvo ahí presente para mis inquietudes incluso cuando pasaron dos días luego de yo haber hecho la pregunta que necesitaba responder. Gracias
adPOP
Jun 20, 2024
on
Shopify
this is the best review app ever. It's beautiful, quick support teams response, easy to use, affordable fee, useful features. I installed a lot of review app but I chose Trustoo, so trust me :D haha
AL MOUSALYN
Jun 19, 2024
on
Shopify
Le service client est impeccable ! Jensen à été très à l’écoute, et très professionnel ! Elle représente vraiment le professionnalisme, et a une superbe approche client ! Merci à elle
Utomic
Jun 18, 2024
on
Shopify
The app works well. I can customize the colors to match my site. The app can send follow up emails to customers requesting reviews. I can choose how the reviews are displayed. I also have control over what reviews are displayed. The customer service chat is also very helpful for when I had questions.
MalimbaStore
Jun 17, 2024
on
Shopify
debe ser mas sencilla y con mayor interaccion en los ajustes y edicion de nombres, fechas, paises y fotos
A Bohemia Life
Jun 16, 2024
on
Shopify
As an independent small business owner and artist, the Trustoo app has been indispensable in helping me to manage my product review process from customers.The support team are world class and response to all my queries so promptly. The ability to customise the style and format of my reviews to match the branding of my website is fantastic and it looks so professional. I can't recommend this app enough.
Luxoria Jewelry
Jun 15, 2024
on
Shopify
Really fast response to my concerns. Appreciate all the help. It has everything I need and it is free. :) Thanks so much!
I love that they are always available to assist and help in every concern. Top notch service!
Dennis Wegstein
Jun 13, 2024
on
Shopify
Very good support, helps out with everything really fast. I was at another reviews app the last years, but this one here can do whatever I want. VERY GOOD APP!
MGP VAREJO
Jun 12, 2024
on
Shopify
Produto atendeu todas as expectativas ,o mesmo chegou no prazo informado,recebi o codigo de rastreio para acompanhar.
Resolvi meu problema de barba com falhas
Mineva
Jun 11, 2024
on
Shopify
Recomendada totalmente, servicio al cliente me ayuda en todo y me ha subido las conversiones implementar esta app
The Mantra Room
Jun 11, 2024
on
Shopify
It's a great app! Highly recommend casue the nice support, nice features, easy to use! Anyway, whether you are finding a free reivew app or paying one, yes, this is the one you can choose.
VLA
Jun 11, 2024
on
Shopify
el servicio es excelente, la atencion fue super rápida, me orientaron correctamente, los recomiendo 100%, estoy muy satisfecho
My Store
Jun 11, 2024
on
Shopify
Excellent customer service, issues are solved in around 12 hours or less which is justifiable. Overall, the product is spot-on and fulfills all the basic pre-advance needs.
Everything is user-friendly from the UI to UX, most things are customizable and can request for further modifications via the service chat
RoxxCover
Jun 10, 2024
on
Shopify
Everything I'm looking for is simple and organized in this app and there are teams that are interested, thanks again for providing us with such an app.
solvixHogar
Jun 09, 2024
on
Shopify
Excelente y resolutiva, tarde mas escribiendo que lo que tardaron resolviendo mi incidencia, muy recomendado !!