Merchants have been overwhelmingly positive about the "Trustoo.io Product Reviews App". Users highlight its ease of use, seamless integration with platforms like Shopify, and the outstanding support team as key reasons for their satisfaction. Many report a marked improvement in customer trust and engagement after implementing the app, appreciating its user-friendly interface and responsive customer service.
Key Strengths
Exceptional customer support, noted for quick responses and effective solutions.
Easy integration with e-commerce platforms like Shopify.
Highly customizable features and intuitive interface.
Significant enhancement of store credibility and customer engagement.
Ability to import reviews from platforms like Amazon and Aliexpress.
Valuable for both free and paid plans with considerable features even at entry-level options.
Common Concerns
Language barrier issues for non-English speaking users.
Desire for more automation in importing reviews.
Some limitations in the free version regarding the number of reviews that can be displayed.
Occasionally, users experience initial integration issues, although these are often swiftly resolved by support.
Final Thoughts
Overall, the "Trustoo.io Product Reviews App" receives high praise for its efficiency, powerful features, and remarkable support team. Although there are minor language and automation challenges, the benefits and improvements to merchant-customer interactions make it a highly recommended tool for building trust and enhancing online store presence.
Mavital
Jul 21, 2024
on
Shopify
It works great, you can add reviews from Amazon too (that's not possible with many of these apps). Customer service is awesome as well. They reply within a minute or two. Highly recommend!
Grundschulimpulse
Jul 18, 2024
on
Shopify
Die App ist sehr übersichtlich gestaltet und bietet einfach zu bedienende Anpassungsmöglichkeiten. Auch für Beginner super geeignet. Auch der Kundensupport ist klasse! Super freundlich, kompetent und schnell zu erreichen. Vielen Dank!
UKKASHAH
Jul 17, 2024
on
Shopify
This app is so good and cheap compared to other apps like LOOX.
The support team is so good and cooperative.
Thanks for Trustoo.io
NF SHOPE
Jul 16, 2024
on
Shopify
O App é muito bom, estou usando o plano gratuito e mesmo assim tem sido muito útil, além do mais, temho atendimento VIP sempre que preciso de ajuda com o suporte.
Stella Harte
Jul 16, 2024
on
Shopify
A very good experience from using Trustoo Product Reviews App. Very helpful and professional staff. I like it very much! Highly recommended!
Mitior - Anime Streetwear
Jul 15, 2024
on
Shopify
i was billed 78 euro without using the app but joey managed to help me solve the problem and the money was eventually refunded. Great customer service
GXCOSMETICS
Jul 15, 2024
on
Shopify
One of the best apps downloaded for my store. Their customer service is amazing. Very quick and easy.
instattoo
Jul 14, 2024
on
Shopify
Literally the best customer service i have ever seen (Special thanks to Shan). Even the free version is enough for beginners. Verified purchase widget, lot of customizable widgets, one solution to all of my problems. Thank you so much guys.
MIKAZUKI onlineshop
Jul 13, 2024
on
Shopify
So far, multiple staff members have lent me a helping hand on numerous occasions.
Whenever I didn't know how to set something up, they always provided excellent support.
I'm very grateful for the staff's gentlemanly attitude and their ability to be considerate of users.
This review was posted from Japan.
I apologize if the translation is unnatural.
Sentir Hogar
Jul 11, 2024
on
Shopify
The application works well and meets expectations. The technical support is very good. They resolve issues promptly and are attentive to all the details that users mention. I recommend the application
Verwello
Jul 11, 2024
on
Shopify
Macht alles was ich brauche, der Test Plan unterstützt eine gute Anzahl an Reviews pro Produkt. Einstellung und Design der Reviews sind anderen Apps um längen überlegen und schlussendlich ist der Support super und sehr zügig. Alles in allem sehr zufrieden mit der App.
Chienalafolie
Jul 11, 2024
on
Shopify
Jensen, I want to express my deep gratitude for your invaluable assistance. You helped me with file importing, and this invaluable help has greatly eased my work. Your app and services are exceptional, and your assistance has been beyond my expectations. Thank you so much for your dedication and professionalism. Keep up the excellent work. Have a nice day ahead.
KIVURO
Jul 10, 2024
on
Shopify
Excellent attention from technical support, they helped me with the configuration and importing of the reviews. 10/10
Freaky Ferments
Jul 10, 2024
on
Shopify
They helped me migrate my reviews and very responsive during the setup process. Months later I had a question and also go the same quick friendly response to solve my issue.
GALAXY STORE
Jul 10, 2024
on
Shopify
Servicio totalmente recomendado, la aplicación es integral y muy fácil de usar, son los mejores en esta zona.
COURANT
Jul 10, 2024
on
Shopify
Ttustoo is a great app ! Very easy to use and they have a wonderful customer support ! Pia was able to help me in no time and did a fantastic job ! I love it.
Taiwan Dog Years
Jul 10, 2024
on
Shopify
十分便利、設定又友善的 APP,如果商品需要評論的可以使用這款,也具有多國語言功能,非常方便!
CRAVO ROSE
Jul 10, 2024
on
Shopify
Atendimento de primeira muito atencioso e tirou todas minhas duvidas simplimente amei o app atendimento rapido. App facil de mexer.
That's So Peachy Beauty and Home Bar
Jul 10, 2024
on
Shopify
Shan is awesome!! She was very helpful with helping me place my reviews in the appropriate place on my website. She responded very quickly as well!! It was a great experience.
GuppyNeeds
Jul 09, 2024
on
Shopify
L'app permette di personalizzare le recensioni e di addattarsi al meglio con il tema dello store. Customer support rapido e d'aiuto.