Merchants have been overwhelmingly positive about the "Trustoo.io Product Reviews App". Users highlight its ease of use, seamless integration with platforms like Shopify, and the outstanding support team as key reasons for their satisfaction. Many report a marked improvement in customer trust and engagement after implementing the app, appreciating its user-friendly interface and responsive customer service.
Key Strengths
Exceptional customer support, noted for quick responses and effective solutions.
Easy integration with e-commerce platforms like Shopify.
Highly customizable features and intuitive interface.
Significant enhancement of store credibility and customer engagement.
Ability to import reviews from platforms like Amazon and Aliexpress.
Valuable for both free and paid plans with considerable features even at entry-level options.
Common Concerns
Language barrier issues for non-English speaking users.
Desire for more automation in importing reviews.
Some limitations in the free version regarding the number of reviews that can be displayed.
Occasionally, users experience initial integration issues, although these are often swiftly resolved by support.
Final Thoughts
Overall, the "Trustoo.io Product Reviews App" receives high praise for its efficiency, powerful features, and remarkable support team. Although there are minor language and automation challenges, the benefits and improvements to merchant-customer interactions make it a highly recommended tool for building trust and enhancing online store presence.
Compras Ideal
Jun 09, 2024
on
Shopify
Foi facil de instalar, atendimento 100% rapido, estou gostando do serviço prestado, eu recomendo este produto para quem esta começando.
My Store
Jun 07, 2024
on
Shopify
Great app, easy to use and set up. Best of all is the customer service which is extremely supportive.
Vision Drip
May 31, 2024
on
Shopify
the free plan of this app is perfect, it has everything you need, also very fast reply, the chat support it's five stars.
Luma Shines
May 31, 2024
on
Shopify
App is Easy to use, easy to manage. The customer support is fast. Best Review app on shopify. Hands Down! My customer support was faith and she was very straight foward and helpfull. Thank you!
LM Luxemitter
May 29, 2024
on
Shopify
The app is seamless and extremely user-friendly. Many features are free and everything works properly. But as an important feature, Google Reviews is included in the paid plan. For merchants wary of a paid plan for new stores, I've suggested a pay-on-order plan to app developers. So everyone wins. I recommend this app. This app is as described and supports all required features with no bad surprises.
Clapin store
Apr 25, 2024
on
Shopify
jensen me atendio de manera perfecta soluciono todas mis dudas, me resolvio el problema que tenia y todo con mucha seguridad y amabilidad, mas trabajadores como ella por favor.
CliffSea
Apr 23, 2024
on
Shopify
I would like to thank Ms. Jensen, one of the customer representatives, for her interest and quick answers. This app is great.
Feneco
Apr 22, 2024
on
Shopify
Trustoo is from far the best review app I’ve ever used. The support is extremely understanding and solve all your problems in no time. Their dedication is truly what makes the difference and it stimulates our work to move further and further. My sincere thank you to all the team, you perform a singular work!
ROCKET 77
Apr 16, 2024
on
Shopify
Support is great! Shan had his dev customize some styling for us, even though we haven't purchased the app!
SYLUS
Apr 15, 2024
on
Shopify
Shan from the customer support team was an AMAZING help. I was able to get my issue resolved within minutes. Thanks again! Highly recommend this app.
My Store
Apr 15, 2024
on
Shopify
Excelente la herramienta, fácil de utilizar y dan respuesta rápida en caso de necesitar ayuda del chat
Chromawings
Apr 12, 2024
on
Shopify
Great app, nice customer service. They are open for feedback and I am sure they are going to upgrade it and make it better. Very satisfied with it.
Solo Mulher
Apr 10, 2024
on
Shopify
Produto excelente para quem está començando! Assim que as vendas alavancarem, irei comprar o plano prago, vale super à pena!
thelotusfab
Apr 09, 2024
on
Shopify
Awesome Service I am Shopify Developer I Used This Application In almost More Then 150 Stores Very Easy To Install also Customer Service are Very Fast And Friendly
happzone
Apr 08, 2024
on
Shopify
Fantastic and complete app! Easy to use, super intuitive and adapts to your usage needs. I strongly recommend.
VIZICars
Apr 08, 2024
on
Shopify
They really provide premium service in free. From my heart I suggest you to choose this app for your product review and definitely you refer to your friends bcz before finding this app i really try 5+ different reviews app and then i got this masterpiece
Vestielle
Jan 26, 2024
on
Shopify
Very good application, besides being easy to use, they solve any problem that may occur, support responds immediately
ComfiWrap
Jan 10, 2024
on
Shopify
Very helpful and responsive. I would recommend. The app also looks very good on the front end and back end. The only thing I wish they had was somewhere to grab custom code to add wherever you wanted instead of relying on the chat.
Essentique
Jan 07, 2024
on
Shopify
Pia was sure to take the time to review my complains because i was using a third app and the review won't display. She was able to fix that in a couple of time. Also What is cool about this app is that you can import review from other platform very interesting