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Customer reviews: Trustoo.io Product Reviews App

Develop by Channelwill

Reviews (6,073)

Overall rating
5

What Merchants Think

Merchants have been overwhelmingly positive about the "Trustoo.io Product Reviews App". Users highlight its ease of use, seamless integration with platforms like Shopify, and the outstanding support team as key reasons for their satisfaction. Many report a marked improvement in customer trust and engagement after implementing the app, appreciating its user-friendly interface and responsive customer service.

Key Strengths

  • Exceptional customer support, noted for quick responses and effective solutions.
  • Easy integration with e-commerce platforms like Shopify.
  • Highly customizable features and intuitive interface.
  • Significant enhancement of store credibility and customer engagement.
  • Ability to import reviews from platforms like Amazon and Aliexpress.
  • Valuable for both free and paid plans with considerable features even at entry-level options.

Common Concerns

  • Language barrier issues for non-English speaking users.
  • Desire for more automation in importing reviews.
  • Some limitations in the free version regarding the number of reviews that can be displayed.
  • Occasionally, users experience initial integration issues, although these are often swiftly resolved by support.

Final Thoughts

Overall, the "Trustoo.io Product Reviews App" receives high praise for its efficiency, powerful features, and remarkable support team. Although there are minor language and automation challenges, the benefits and improvements to merchant-customer interactions make it a highly recommended tool for building trust and enhancing online store presence.

adPOP

Jun 20, 2024  on Shopify

this is the best review app ever. It's beautiful, quick support teams response, easy to use, affordable fee, useful features. I installed a lot of review app but I chose Trustoo, so trust me :D haha

AL MOUSALYN

Jun 19, 2024  on Shopify

Le service client est impeccable ! Jensen à été très à l’écoute, et très professionnel ! Elle représente vraiment le professionnalisme, et a une superbe approche client ! Merci à elle

Utomic

Jun 18, 2024  on Shopify

The app works well. I can customize the colors to match my site. The app can send follow up emails to customers requesting reviews. I can choose how the reviews are displayed. I also have control over what reviews are displayed. The customer service chat is also very helpful for when I had questions.

MalimbaStore

Jun 17, 2024  on Shopify

debe ser mas sencilla y con mayor interaccion en los ajustes y edicion de nombres, fechas, paises y fotos

A Bohemia Life

Jun 16, 2024  on Shopify

As an independent small business owner and artist, the Trustoo app has been indispensable in helping me to manage my product review process from customers.The support team are world class and response to all my queries so promptly. The ability to customise the style and format of my reviews to match the branding of my website is fantastic and it looks so professional. I can't recommend this app enough.

Luxoria Jewelry

Jun 15, 2024  on Shopify

Really fast response to my concerns. Appreciate all the help. It has everything I need and it is free. :) Thanks so much! I love that they are always available to assist and help in every concern. Top notch service!

Dennis Wegstein

Jun 13, 2024  on Shopify

Very good support, helps out with everything really fast. I was at another reviews app the last years, but this one here can do whatever I want. VERY GOOD APP!

MGP VAREJO

Jun 12, 2024  on Shopify

Produto atendeu todas as expectativas ,o mesmo chegou no prazo informado,recebi o codigo de rastreio para acompanhar. Resolvi meu problema de barba com falhas

Mineva

Jun 11, 2024  on Shopify

Recomendada totalmente, servicio al cliente me ayuda en todo y me ha subido las conversiones implementar esta app

The Mantra Room

Jun 11, 2024  on Shopify

It's a great app! Highly recommend casue the nice support, nice features, easy to use! Anyway, whether you are finding a free reivew app or paying one, yes, this is the one you can choose.

VLA

Jun 11, 2024  on Shopify

el servicio es excelente, la atencion fue super rápida, me orientaron correctamente, los recomiendo 100%, estoy muy satisfecho

My Store

Jun 11, 2024  on Shopify

Excellent customer service, issues are solved in around 12 hours or less which is justifiable. Overall, the product is spot-on and fulfills all the basic pre-advance needs. Everything is user-friendly from the UI to UX, most things are customizable and can request for further modifications via the service chat

RoxxCover

Jun 10, 2024  on Shopify

Everything I'm looking for is simple and organized in this app and there are teams that are interested, thanks again for providing us with such an app.

solvixHogar

Jun 09, 2024  on Shopify

Excelente y resolutiva, tarde mas escribiendo que lo que tardaron resolviendo mi incidencia, muy recomendado !!

Compras Ideal

Jun 09, 2024  on Shopify

Foi facil de instalar, atendimento 100% rapido, estou gostando do serviço prestado, eu recomendo este produto para quem esta começando.

My Store

Jun 07, 2024  on Shopify

Great app, easy to use and set up. Best of all is the customer service which is extremely supportive.

Vision Drip

May 31, 2024  on Shopify

the free plan of this app is perfect, it has everything you need, also very fast reply, the chat support it's five stars.

Luma Shines

May 31, 2024  on Shopify

App is Easy to use, easy to manage. The customer support is fast. Best Review app on shopify. Hands Down! My customer support was faith and she was very straight foward and helpfull. Thank you!

LM Luxemitter

May 29, 2024  on Shopify

The app is seamless and extremely user-friendly. Many features are free and everything works properly. But as an important feature, Google Reviews is included in the paid plan. For merchants wary of a paid plan for new stores, I've suggested a pay-on-order plan to app developers. So everyone wins. I recommend this app. This app is as described and supports all required features with no bad surprises.

Clapin store

Apr 25, 2024  on Shopify

jensen me atendio de manera perfecta soluciono todas mis dudas, me resolvio el problema que tenia y todo con mucha seguridad y amabilidad, mas trabajadores como ella por favor.

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