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Customer reviews: Seal Subscriptions App

Reviews (2,233)

Overall rating
4.9

What Merchants Think

The "Seal Subscriptions App" receives generally positive feedback from merchants, highlighting its ease of use, comprehensive features, and responsive customer service as standout attributes. While many appreciate its affordability and intuitive setup process, some users experience technical glitches and communication lags with support, especially those located in different time zones.

Key Strengths

  • Easy setup and user-friendly interface.
  • Responsive and helpful customer support team.
  • Flexible pricing plans with a functional free tier.
  • Comprehensive features for managing subscriptions effectively.
  • Seamless integration with Shopify and other apps.

Common Concerns

  • Technical glitches, including subscription and transaction errors.
  • Challenges with time zone differences in customer support.
  • Limited in-app feature enhancements and analytics.
  • Difficulty in customizing subscription intervals and pricing structures.

Final Thoughts

Overall, the "Seal Subscriptions App" is well-regarded for its functionality and cost-effectiveness, providing robust solutions for subscription-based e-commerce needs. While certain limitations and technical issues are noted, the app's strong support and comprehensive offerings make it a recommended choice for many Shopify merchants.

Competitive Edge Nutrition

Jul 03, 2024  on Shopify

Super easy and looks perfect and integrates seamlessly with Shopify, would definitely recommend to anyone selling products!

Wonder Waves Coffee

Jun 30, 2024  on Shopify

The Seal Subscriptions App is the best all-around subscription app on Shopify. The app's functionality is both nimble and robust, their service is excellent, and they don't charge a transaction fee like most other subscription applications, which only eats into your profits. Nathan, Marko, and the rest of the support team are rock stars and always there for you. Look no further!

Herbalaria

Jun 30, 2024  on Shopify

So far so good! The app is pretty easy to use, liking the options for customers, the incentive to not cancel in order to receive the next level of savings. Goal is to have at least 1000 subscribers to create sustained income flow to the company without relying on new customers.

Country and Cove

Jun 30, 2024  on Shopify

5 Stars. Easy to setup for our candle and diffuser subscriptions. Customers can pause/cancel their own subscriptions and it can use the built-in Shopify Payments checkout, seamless!

House Of Oracles

Jun 29, 2024  on Shopify

App is amazing and the video guides they have for setup helps so much with everything! Thank you Seal Team :)

Shavella

Jun 27, 2024  on Shopify

I'm incredibly impressed with the level of support and customization provided by the developer Nathan. When I reached out with specific design preferences, they were not only responsive but also went above and beyond to implement changes promptly. The app now looks exactly how I envisioned it, making my experience seamless and enjoyable. Highly recommend it!

Willow Winters Publishing LLC

Jun 26, 2024  on Shopify

Great customer support! We were able to migrate in over 600 subscriptions from Wordpress without it being too painful. The automatic payments stayed in tact as well, which was a concern of ours. This app is great!

JungKwanJang

Jun 25, 2024  on Shopify

Great app and great service. Helped fix a problem with the variant prices not adjusting correctly. Thank you!

fooody4u

Jun 24, 2024  on Shopify

Great app and service. I wrote them about an issue and got a reply 3 minutes later with a solution that worked immediately!

MIWI REAL DRINKS

Jun 23, 2024  on Shopify

This month I have received two charges of 7,95€. Could you please help me? I can´t see any help center in the app.

DiVino

Jun 22, 2024  on Shopify

Recién estoy empezando a utilizar la aplicación. Por el momento es muy intuitiva y fácil de utilizar.

Positive Science People

Jun 20, 2024  on Shopify

Be aware that every time a customer moves house and changes their address, or updates the billing details, the subscription will break, without notifying the seller. The link you can send to the customer to update their billing details does not resolve it. This is a huge flaw in the app as it creates a lot of friction for the customer, extra work for the seller, and some lost business. I've messaged Seal several times about this, but all they suggest is setting up a new subscription. By that time it's often too late - the customer has either moved on or I have to give them a free product to make up for the inconvenience. In addition, while their customer support is fast, the quality of the replies is often poor and requires multiple emails going back and forth.

BRFonline

Jun 20, 2024  on Shopify

Great app and customer service. Any queries we had were answered almost immediately. Brilliant features, easy setup and smooth integration with Shopify. We would recommend Seal to any business thinking about selling subscriptions. The 'Built for Shopify' filter on the Shopify store helped us to trust and decide to go with Seal Subscriptions.

BlueRidge Co.

Jun 19, 2024  on Shopify

Great app so far. Intuitive and easy to use. Customer support is helpful as well. Highly recommend!

Threaded Lines

Jun 17, 2024  on Shopify

So far, and I have only set up 2 subscriptions -it is going smoothly. The videos are extremely helpful and we got it going very quickly. Out customers had a smooth transition and there have been no complaints (unlike with the other subscription service we used). Thank you!

Lifeseeds

Jun 17, 2024  on Shopify

We have been using the Seal Subscriptions app for over a year now and are extremely satisfied with it. The support team is incredibly quick to respond and always friendly. The app itself is user-friendly and has significantly improved our subscription management. Highly recommended! Mathias, Lifeseeds

Quadosity

Jun 16, 2024  on Shopify

Great app so far, excellent and speedy customer service. I had an issue with the subscribe widget not appearing properly on my site. The issue has been resolved in less than 24 hours. App is easy to use and set up.

Guardian Tape

Jun 15, 2024  on Shopify

Great app, works exactly as advertised! Only a new user, but already is helping my business, thank you Team!

PH Tennis

Jun 13, 2024  on Shopify

Amazing service! Emailed about a problem, trying to get the subscription app to pop up faster on my store, and I got a reply 3 minutes later with a solution that worked immediately! Great app and great service!

Barista Royal GmbH

Jun 11, 2024  on Shopify

THE BEST APP WE HAVE TESTED SO FAR!!!! Unbelievable Subscriptions Options and Settings and by FAR the best pricing we have seen so far.. I am really gratefull the have found this app!!!

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