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Customer reviews: Seal Subscriptions App

Seal Subscriptions is a Shopify app designed to help merchants manage and grow recurring revenue through subscription services. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,821)

Overall rating
4.9

What Merchants Think

The "Seal Subscriptions App" receives generally positive feedback from merchants, highlighting its ease of use, comprehensive features, and responsive customer service as standout attributes. While many appreciate its affordability and intuitive setup process, some users experience technical glitches and communication lags with support, especially those located in different time zones.

Key Strengths

  • Easy setup and user-friendly interface.
  • Responsive and helpful customer support team.
  • Flexible pricing plans with a functional free tier.
  • Comprehensive features for managing subscriptions effectively.
  • Seamless integration with Shopify and other apps.

Common Concerns

  • Technical glitches, including subscription and transaction errors.
  • Challenges with time zone differences in customer support.
  • Limited in-app feature enhancements and analytics.
  • Difficulty in customizing subscription intervals and pricing structures.

Final Thoughts

Overall, the "Seal Subscriptions App" is well-regarded for its functionality and cost-effectiveness, providing robust solutions for subscription-based e-commerce needs. While certain limitations and technical issues are noted, the app's strong support and comprehensive offerings make it a recommended choice for many Shopify merchants.

Ultimate

Sep 17, 2024  on Shopify

Undoubtedly, the best subscription app for Shopify is the only one that allows you to set everything up quickly. The free plan has all the needed features and security. Thank you for creating such an excellent app! ❤️

Highclere Castle Gin EU

Sep 15, 2024  on Shopify

This is the first subscription app that actually works! Incredibly intuitive to use, easy and fast to set up. Had my first subscription widget live and on the website within minutes. What a time-saver! My wish: Please add automatic translations of your default texts in multiple languages. ;-)

EPBar | LT

Sep 15, 2024  on Shopify

App is good, have everything I needed, but the best thing is the support. Answered to my emails quickly and solved my problem fast. Recommended : )

DEEP Wrinkle Remover

Sep 14, 2024  on Shopify

Great app and had a great experience with their helping me out with some issues I was having. 5 stars

Beauty From Bees

Sep 09, 2024  on Shopify

Nice app overall. I’m not sure where people get customer service. All we see is a chat bot with FAQ. Many times we have needed help and never see a way to talk to anyone which has been really frustrating.

NVIZI / Naples PC

Sep 08, 2024  on Shopify

So far so good. Just need to be able to update the customer credit card from our end, and maybe add a yearly prediction for the money amount. But other than that, it is still way better than Boldv2 (who wanted to add 1% on top of the monthly cost, we will never do that). Seal is great, hopefully they never change.

scentcloud

Sep 07, 2024  on Shopify

Seal Subscriptions is the best I've tried, its thoughtfully designed features and control over various aspects are unmatched. From seamless integration to fully customisable billing cycles, it offers an unparalleled level of flexibility, allowing businesses to tailor their subscription models to perfectly suit their needs. In addition to its outstanding features, Seal Subscriptions team provides exceptional support. The team is highly responsive, always on hand to assist with any queries or technical issues. Whether it’s a straightforward question or a more complex matter, they consistently go above and beyond to ensure users feel fully supported. Their expertise, professionalism, and willingness to help make the experience effortless and stress-free, enabling businesses to focus on growth while Seal Subscriptions expertly manages the rest.

PetDelux

Sep 05, 2024  on Shopify

Five-star reasons: Customer service is quick and clear in their responses, the platform is fully functional with built-in analytics, and there are no additional transaction fees on orders. I am very satisfied so far.

Green Fuel BV

Sep 01, 2024  on Shopify

Great app, works wonders. Easy to use, easy to setup. Looking forward to trying all functions and increasing our sales. Team is nice, helpful and easy to work with.

Healthy Dogma

Aug 31, 2024  on Shopify

Migrating form a WooCommerce site we needed a similar subscription offering. WE found it with Seal. it has been easy to setup, support was great for minor issues we found, and the process for the customers has been easy.

Phytoceutic

Aug 27, 2024  on Shopify

Après quelques difficultés techniques pour paramétrer l'app, j'ai été aidé par le support qui a été incroyablement efficace et rapide ! Je recommande, tout fonctionne bien, merci encore :)

Kinder Kandles & Company

Aug 26, 2024  on Shopify

Easy to set up, maintain and customer friendly. It has helped me build my subscription service Without too much guest work!

Hilbilby Cultured Food

Aug 24, 2024  on Shopify

Been a couple of months now .... very smooth and seamless so far. Will see how we go once the subscribed2nd + orders start coming in.

Skoliose Hilfe Shop

Aug 22, 2024  on Shopify

Amazing customer support. Really fast, super competent. And now I am ready to sell my subscriptions as I have wanted it. yeyyyy! Thank you Max!

Reif Estate Winery

Aug 20, 2024  on Shopify

The customer service team at Seal is fabulous - despite the time difference (customer from Ontario, Canada) they reply very promptly and are quick to help!

VediKure Group

Aug 19, 2024  on Shopify

very simple to integrate. love their free plan to try things out. its what one wants when starting things new

Lufolk

Aug 19, 2024  on Shopify

Switched to this from another subscription app and this one is much smoother to work with. Fast and friendly support also

Mocha Meadow

Aug 16, 2024  on Shopify

Amazing app!! so seamless and was able to get everything running within 30 mins. A lot of the essential things you will need when you first start off are for free. love that! keep up the great work!

Hana Hou Juice Co.

Aug 15, 2024  on Shopify

My business delivery days are every tuesday and saturday, and yet customers cannot create a subscription based on days of the week they prefer. This doesnt work for my business at all. Even if they have a juice delivery once every 4 days, rather than twice a week, eventually the numbers dont add up for me.

Lykaia Nutrition

Aug 13, 2024  on Shopify

The support is 10/10 as they really care about your experience, are super kind and are actually there to *support* you!!

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