Seal Subscriptions App logo

Customer reviews: Seal Subscriptions App

Reviews (2,232)

Overall rating
4.9

What Merchants Think

The "Seal Subscriptions App" receives generally positive feedback from merchants, highlighting its ease of use, comprehensive features, and responsive customer service as standout attributes. While many appreciate its affordability and intuitive setup process, some users experience technical glitches and communication lags with support, especially those located in different time zones.

Key Strengths

  • Easy setup and user-friendly interface.
  • Responsive and helpful customer support team.
  • Flexible pricing plans with a functional free tier.
  • Comprehensive features for managing subscriptions effectively.
  • Seamless integration with Shopify and other apps.

Common Concerns

  • Technical glitches, including subscription and transaction errors.
  • Challenges with time zone differences in customer support.
  • Limited in-app feature enhancements and analytics.
  • Difficulty in customizing subscription intervals and pricing structures.

Final Thoughts

Overall, the "Seal Subscriptions App" is well-regarded for its functionality and cost-effectiveness, providing robust solutions for subscription-based e-commerce needs. While certain limitations and technical issues are noted, the app's strong support and comprehensive offerings make it a recommended choice for many Shopify merchants.

Garay Candle Co.

Jul 30, 2024  on Shopify

Super easy to use and nice video tutorials to help you set up the app. easy to integrate into Shopify.

HydroSwell

Jul 29, 2024  on Shopify

This app has features that make customizing your subscription business easy! It's also affordable and they do not take a percentage of revenue which was a dealbreaker for us with our last app. Good job Seal Subscriptions keep it up!

Bark Avenue Bakery

Jul 24, 2024  on Shopify

Super easy to use with great tutorials. The things you can do with different discounts and billing cycles are very helpful!

Califlair

Jul 22, 2024  on Shopify

Their customer service was quick and responsive! While we haven't yet launched our subscription products, the Seal Subscriptions Team were quick to address a small issue we had with certain phrasing of an error our store had run into while testing. They went into the app and enabled text editing for the option! Thank you very much!

Goosnav

Jul 21, 2024  on Shopify

Fast support team and good performance. Some elements require some learning to implement, but this is a great option for a free subscription app.

HeartProfit

Jul 20, 2024  on Shopify

I started using Seal Subscriptions with Shopify several months ago and have been pleased with the service. I recently reached out to support with an issue and they responded quickly with a solution - the issue was on my end and was fixed with their response.

Grape Living

Jul 18, 2024  on Shopify

I haven't quite used the app yet but the customer service has been fantastic! I know theyre based in europe so I wasn't expecting a response so soon since we are in FL but they responded in minutes and resolved my issue quicker than that! 10/10 thank you seal!

Whiskers N Paws

Jul 18, 2024  on Shopify

We have found Seal Subscriptions to be a feature-rich app that supports most standard subscription functionalities, along with additional thoughtful features that simplify backend operations. The dynamic customer and order tag management is particularly useful. Since implementing Seal Subscriptions, we have observed a positive increase in sales conversions. We look forward to the addition of crucial features, such as inventory location-based tracking (to accurately skip renewal orders with out-of-stock items) and the ability to exclude certain products from subscriptions or one-time purchases. Enhanced handling of initial subscription orders, ensuring no first-order-specific data carries over to subsequent renewals, would also be beneficial. The support team at Seal Subscriptions is top-notch, responsive, thoughtful, and very helpful. We highly recommend Seal Subscriptions to Shopify merchants seeking a sophisticated and stable product subscription solution.

Rocksolid Audio

Jul 17, 2024  on Shopify

My experience with the API and customer support has been terrible. Peter was initially very slow but did provide the appropriate support in the end. Then I was contacted by Jason. Who seemed nice, offered an upgrade for my troubles and the help I needed. Turns out the upgrade comes with a few strings attached. Like removing this review and replacing with something more favourable.... Id rather keep this review. The application is lacking widget customisation but does offer flexibilityin terms of subscription options. The customer support is absolute garbage.

Kopi Krate

Jul 16, 2024  on Shopify

I have been working with the app for a few months now and it works very well. Although I miss the chat support, the seal team are attentive to the mail and respond super fast. Any doubt I have is solved instantly. Thank you!

Oost

Jul 16, 2024  on Shopify

Great customers service. The team at Seal are brilliant at answering my silly questions. The app is concise and easy to use with all the functionality that I need.

Little Brixton

Jul 11, 2024  on Shopify

Very powerful, quick and easy to use... The tutorials were also very helpful, I would absolutely recommend Seal Subscriptions!

Jessica and the Moon

Jul 11, 2024  on Shopify

I chose Seal because I had seen other good reviews and I have not been disappointed. The customer service is excellent and the functionality of the app is great. I had an issue which the support team resolved really quickly. Definitely recommend.

Buddycare

Jul 11, 2024  on Shopify

The app works brilliantly on our website. The support is excellent if you need it. I had a couple of questions that got answered straight away.

Moccasin Joe Artisan Coffee Roasters

Jul 11, 2024  on Shopify

We'll have to wait and see the outcome, but the setup was very straightforward and the accompanying tutorial was helpful and informative. Once setup was done, it all worked and looked like it belonged so very happy with that. If the general experience is similar from here on out, I know we'll be very happy with it. Cheers

Adrianos Coffee

Jul 10, 2024  on Shopify

I tried out 5-6 different subscription apps for our coffee store. Seal was the most flexible, well thought trough app. Especially their customer service is quick and very helpful even if you have specific requirements they help you to find a solution. And they are always open to roll out new features based on your inputs if it's something useful for all customers. Can recommend 100%.

Vuka

Jul 10, 2024  on Shopify

I had a fantastic experience with this app! It's incredibly user-friendly, with straightforward instructions that make navigation a breeze. The customer service is exceptional and impressively prompt. I highly recommend it!

Semeli™

Jul 04, 2024  on Shopify

The Seal Subscription App support team was very helpful and responsive. I look forward to using this subscription app to help grow my business.

CANIMIAGO

Jul 04, 2024  on Shopify

Great App and absolutely outstanding support! We have tried A LOT of subscription Apps for our new shop, and there is no doubt that the Seal Subscriptions App is the best available. Easy to set up, the perfect amount of options to customize (other Apps have almost none or so many that it's too much), and the App is just working with no issues. However, since we have some special requirements, we reached out to support, and that was one of the best support experiences we ever had. Superfast and much effort to give us what we looked for. Big thanks to Josh and Max from the support team!

Ratology

Jul 03, 2024  on Shopify

i followed along with the instructions and set up was so easy! I needed this as I am not a computer guru! THANK YOU!!!

Scroll to Top