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Customer reviews: Seal Subscriptions App

Seal Subscriptions is a Shopify app designed to help merchants manage and grow recurring revenue through subscription services. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,858)

Overall rating
4.9

What Merchants Think

The "Seal Subscriptions App" receives generally positive feedback from merchants, highlighting its ease of use, comprehensive features, and responsive customer service as standout attributes. While many appreciate its affordability and intuitive setup process, some users experience technical glitches and communication lags with support, especially those located in different time zones.

Key Strengths

  • Easy setup and user-friendly interface.
  • Responsive and helpful customer support team.
  • Flexible pricing plans with a functional free tier.
  • Comprehensive features for managing subscriptions effectively.
  • Seamless integration with Shopify and other apps.

Common Concerns

  • Technical glitches, including subscription and transaction errors.
  • Challenges with time zone differences in customer support.
  • Limited in-app feature enhancements and analytics.
  • Difficulty in customizing subscription intervals and pricing structures.

Final Thoughts

Overall, the "Seal Subscriptions App" is well-regarded for its functionality and cost-effectiveness, providing robust solutions for subscription-based e-commerce needs. While certain limitations and technical issues are noted, the app's strong support and comprehensive offerings make it a recommended choice for many Shopify merchants.

STOCK FOOTAGE MVP

Nov 19, 2024  on Shopify

Wow really functional and customisable. I tried all the subscription apps and this one is the best in my opinion.

Médicii Laboratories

Nov 16, 2024  on Shopify

Just added the app and so far so good. It was easy to install and set up. The videos are comprehensive if you want to learn how to install subscription rules. Highly recommend

The Libertyville Coffee Co.

Nov 14, 2024  on Shopify

TLDR: You'll save money on app fees but you'll lose customers while spending more time on customer support. App performance: We've had numerous surprise issues (products dropping from subscriptions, charges for shipping within free delivery area, email notices to customers of billing issues that didn't exist.) All of these generate poor customer experiences, exactly the opposite of what we work so @#$* hard to achieve. The logging functions don't capture adequate data for you to figure out what happened so you reach out to... Support: ...which is highly skilled at responding with a question that kicks the can down the road. If I were to guess, their internal performance metrics are focused on ticket response time and not on number of interactions or issue resolution. Easier to respond with canned responses, which can be wildly off the mark, until the customer (you) gives up.

Sacred Healing

Nov 14, 2024  on Shopify

Fantastic support. I had problems as my theme could not add recurring payments memberships to cart. They coded it for me within a day so it all works perfectly fine now. Many thanks!

SoltisMarketing

Nov 14, 2024  on Shopify

Exceptional Service! I never imagined retaining clients could be this effortless. Seal Subs has truly exceeded my expectations, making client retention seamless and straightforward. I'm incredibly grateful for their support and highly recommend them to anyone seeking reliable, top-notch service.

Springer

Nov 13, 2024  on Shopify

Great app! Our theme can be tricky with apps and the team helped with some dev that I needed to get the app to work and show up! Resolved in a couple of days and up and running perfectly. Exactly what we wanted and needed.

The Clear Skin Company

Nov 12, 2024  on Shopify

Service team was excellent and very quick in response. The app integrates seamlessly with with Shopify and other apps.

LUI

Nov 11, 2024  on Shopify

Fácil de usar y económica. Hay limitaciones con las versiones más económicas pero la verdad está bastante bien, me ha gustado

Planted

Nov 11, 2024  on Shopify

Only been using a month or so but very impressed. Extremely easy to install and all of the backend admin and automated customer emails are taken care of, whilst being super easy to customise if you wish. Service is also excellent, very quick responses, clear and easy to understand style of communication and friendly. Sometimes running a business can feel like you're just problem solving the whole time, so it feels invaluable when you come across a product or service that simply delivers.

ChillVet

Nov 11, 2024  on Shopify

Best support ever very quick, helpfull and friendly. App' working great and good looking, easy to install and I've made all translations exactly as I want. I recommend!

Sunday Season Candle Co.

Nov 09, 2024  on Shopify

This app has met all of my meeds perfectly. The team are quick to respond and helpful - the app is simple to use and adds so much benefit to my business

Acumen Inc.

Nov 07, 2024  on Shopify

This app is pretty solid, I really like it's interface and that it was easy to install and its' smooth integration in my store. I definitely recommend Seal Subscription app. Also, their customer service support team is pretty responsive. They answered my question rather quickly.I definitely recommend Seal Subscription service. Thank you Nathan, Marco and Team.

Aura Vitality

Nov 04, 2024  on Shopify

It blends smoothly with the theme's design and works great. The features are user-friendly and improve the customer experience. The video tutorial is clear and matches what most sellers need.

Geek Out of Water Beauty

Nov 01, 2024  on Shopify

So far, so good! It was very easy to set up my first subscription. The video tutorial was very helpful and clear. I had no problems with integration and support quickly verified my shop to remove the app branding. I'm excited to offer this feature to my customers and am glad both for the ease of use and setup but also how well it is compatible with other apps I use. Thank you!

Capital Guard Trust Advisors

Oct 30, 2024  on Shopify

Excellent product that was simple to setup, create custom subscriptions and integrate with my shopify products. Support is responsive and very helpful. Love that you can use a free plan while you are ramping up and scale as necessary once the business grows.

Altruan

Oct 30, 2024  on Shopify

Exceptional customer service—fast, responsive, and helpful. The app itself is incredibly easy to use and user-friendly, serving its purpose perfectly.

Innovative Wellness Center

Oct 29, 2024  on Shopify

the app was super easy to setup and even includes a step by step video to walk you through setting up your first subscription rule.

Pixie Paws Pets

Oct 28, 2024  on Shopify

Absolutely an amazing app! We have been using Seal Subscriptions for quite some time now and have always loved it and it's been a breeze for all our clients to use as well. Even in the past 24hrs we had a small concern and within an hr we had a response from the support team (Max) who answered our response quickly. We then where guided with our concern through Marko who was more than willing to help us through out - the concern was sorted quickly Even with the time zone differences. We appreciate the support teams quick response and kindness. This app works fantastically for those who are in need of an app for Subscriptions. I personally would recommend this app to anyone and everyone! Thank you Seal Subscriptions for your great communication, support and services.

Lancolia

Oct 27, 2024  on Shopify

So far its great! Customer service responded quickly and I love that they have a free plan where they get commission per sales. Easy to set up so far and didnt bug with my theme unlike other apps.

Simple Business Shop

Oct 27, 2024  on Shopify

The app is great and so is customer support. There is a feature missing that I would love to see included and the team was very responsive to the idea and said they would look into including it. Great experience all around.

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