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Customer reviews: Seal Subscriptions App

Develop by Shopify

Seal Subscriptions is a Shopify app designed to help merchants manage and grow recurring revenue through subscription services. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,418)

Overall rating
4.9

What Merchants Think

The "Seal Subscriptions App" receives generally positive feedback from merchants, highlighting its ease of use, comprehensive features, and responsive customer service as standout attributes. While many appreciate its affordability and intuitive setup process, some users experience technical glitches and communication lags with support, especially those located in different time zones.

Key Strengths

  • Easy setup and user-friendly interface.
  • Responsive and helpful customer support team.
  • Flexible pricing plans with a functional free tier.
  • Comprehensive features for managing subscriptions effectively.
  • Seamless integration with Shopify and other apps.

Common Concerns

  • Technical glitches, including subscription and transaction errors.
  • Challenges with time zone differences in customer support.
  • Limited in-app feature enhancements and analytics.
  • Difficulty in customizing subscription intervals and pricing structures.

Final Thoughts

Overall, the "Seal Subscriptions App" is well-regarded for its functionality and cost-effectiveness, providing robust solutions for subscription-based e-commerce needs. While certain limitations and technical issues are noted, the app's strong support and comprehensive offerings make it a recommended choice for many Shopify merchants.

Star Scents

Dec 18, 2025  on Shopify

I've been using Seal for a year now, and it's easy to use (coming from a non-tech-savvy person!), does the job perfectly, and I'd highly recommend it to anyone wanting to set up a subscription service.

Mayi Market

Dec 16, 2025  on Shopify

The app is a great way to keep our system accountable and ensure that we are keeping on top of our customer fortnightly orders. It will even remind us of the ones that we cancelled to prevent over ordering! Amazing :)

Natrulab Innovations Inc.

Dec 16, 2025  on Shopify

The customer service is worth the app in itself. it's very refreshing to have someone reply and help with getting set up. I am not super tech savvy if I am being honest, and even I can get this set up easily!

HandsomeCake Goodies

Dec 12, 2025  on Shopify

First of all I will of course give full 5 star for that app - it works just as intended for me while other deposit/subscription app simply don't, it's quite customizable and easy to use. It's fully integrated with credit card and PayPal payments, which is fantastic. I really enjoy using it. I would rate, however, even 6 stars if it would be possible, if this app would cover all major use-cases of preorder functions and payment in installments (which I use it for): 1. Don't create a new order on a subsequent purchase (because in the installment scenario it's just a payment for original order, not a new purchase) or let me replace ALL products automaticall in the product automations instead of each by hand 2. If the app is removed from a specific product, the widget still remains on the product page - super weird. For example, I don't allow partial payments for goods that has been released. Customers can still do that because the widget does not go away. 3. It would be nice if I could add a surcharge for subscriptions, because I'm interested if customers pay me full price when preordering instead of paying in installments, so I want make installments more expensive. Or, the opposite - make a discount on the full payment.

Glutagem® UK

Dec 12, 2025  on Shopify

Seal Support is excellent. 1st, the AI support chat is actually smart and makes great suggestions. 2nd, the human support is very quick to respond and my feature request will be put forward at the next Dev meeting! Thanks Max!

Mira Threads

Dec 12, 2025  on Shopify

I am a really small business and have only been active for one year and I've found Seal Subscription to be a great app for my customers to get a better deal, control their subscription and for me to have some regularity in purchases. I'm currently only on the free tear but honestly can't wait for my business to grow and subscriptions to be up so much so, that I have to go on to the paid level to have even more access to some of the great benefits.

Nooshi's

Dec 10, 2025  on Shopify

love the app, very easy to use, just needs some more options when it comes to editing the widget and how it looks (the font used and the color of the the font). but its working and I am very glad I found it.

A Clean Home Company

Dec 08, 2025  on Shopify

Setup was easy. I love that it integrates with Shopify and how it adds value with the Bundlr and loyalty apps.

EARTH BLEND BREWS

Dec 06, 2025  on Shopify

I just installed the app so I am still experimenting and navigating around but so far, it looks like exactly what imaged it would be!

YourGermanAddress

Dec 04, 2025  on Shopify

Absolute Top App. Tut was sie soll, für die ersten Abos sogar gratis. Also perfekt für Einsteiger, bis alles ins Rollen kommt. Super hilfreicher, freundlicher und schneller Support. Kann man einfach nicht meckern.

Sun God Medicinals

Dec 02, 2025  on Shopify

Great app, would love the feature to add customer tags, so that subscriptions could be made invisible for wholesale buyers.

Queen Fayzel

Dec 02, 2025  on Shopify

Easy to use, tons of capabilities (that I could take better advantage of!). Good tutorials/support, and, maybe most importantly, a really seamless transition of bringing existing subscriptions into Seal without having to ask customers to re-subscribe.

Schofield Chiropractic Training

Dec 02, 2025  on Shopify

Works great, we use in 2 shops and use this app differently in both - always works, always easy to use. On top of functionality, the cost is perfect for our budget.

Goose Creek Coffee Roasters

Dec 01, 2025  on Shopify

Seal Subscriptions has been great for some of our recurring coffee customers to use that want to setup a subscription!

The Hare Atelier

Dec 01, 2025  on Shopify

I quite like seal subcriptions. Its realatively easy to use and has worked pretty well for me so far. Some of the options in terms of subscription details are limited, but work for a small subscrition group. Having a few more features could make it even more streamlined, but so far it has worked well for me.

Beneath the Dust Jacket

Nov 27, 2025  on Shopify

Really easy to use and the free plan has been great for me as I am starting my business. The support team are brilliant - always happy to answer any question I have or help in anyway and reply super fast. Would definitely recommend

First & Last Brewery

Nov 27, 2025  on Shopify

Just set up so early days but impressed by what this app can do (even just the free version) and the support available. Easy to set up, we just used the you tube video to check we were on the right track, but it was all pretty self explanatory anyway. Recommend!

Bewitched Pigments

Nov 26, 2025  on Shopify

Such an easy app to use. Customers have full access to change their items, address, and shipping frequency. We have had a great experience.

Primals

Nov 26, 2025  on Shopify

UI needs improvement, especially with adding more filter options. Right now, discounts for free products are being applied permanently instead of only on the first subscription order. We occasionally offer free products, but the system continues to apply the discount on every renewal. Because of this, we’ve been manually removing those discounts to ensure the items aren’t repeatedly marked as free.

Bossy Scribes

Nov 24, 2025  on Shopify

My roadblock so far has been that my customer portal is not showing up as completed but customer service initially replied quickly. Also having some issues with the widget showing up 3 times on my product page and not sure why. Otherwise, it's been really easy as a first-timer to navigate.

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