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Customer reviews: Seal Subscriptions App

Reviews (2,378)

Overall rating
4.9

What Merchants Think

The "Seal Subscriptions App" receives generally positive feedback from merchants, highlighting its ease of use, comprehensive features, and responsive customer service as standout attributes. While many appreciate its affordability and intuitive setup process, some users experience technical glitches and communication lags with support, especially those located in different time zones.

Key Strengths

  • Easy setup and user-friendly interface.
  • Responsive and helpful customer support team.
  • Flexible pricing plans with a functional free tier.
  • Comprehensive features for managing subscriptions effectively.
  • Seamless integration with Shopify and other apps.

Common Concerns

  • Technical glitches, including subscription and transaction errors.
  • Challenges with time zone differences in customer support.
  • Limited in-app feature enhancements and analytics.
  • Difficulty in customizing subscription intervals and pricing structures.

Final Thoughts

Overall, the "Seal Subscriptions App" is well-regarded for its functionality and cost-effectiveness, providing robust solutions for subscription-based e-commerce needs. While certain limitations and technical issues are noted, the app's strong support and comprehensive offerings make it a recommended choice for many Shopify merchants.

Move Weight

Nov 28, 2024  on Shopify

Easy to set up, took 2 minutes.I will evaluate further as I use it for longer, but for initial start up it was excellent.

Tieu Magnetic

Nov 25, 2024  on Shopify

Wonderful support. Max was able to help with questions I had and even do some custom code to make the subscription box how I wanted it to look. 100% would recommend.

StepUp to Learn

Nov 25, 2024  on Shopify

The team supporting this app has done a good job. They have always been helpful and responsive, and the app works as expected.

Bold Street Coffee

Nov 24, 2024  on Shopify

Great Value and wonderful customer support service. Love the tiered approach with their payment plans to allow us to grow with the service over time. Highly recommend

The Given Garden

Nov 22, 2024  on Shopify

I've been searching for a subscription app that is easy to use and after trying a couple I can safely say this one was the easiest to set up by far, and I love that it is affordable. Thank you!

Diamond Wallet

Nov 21, 2024  on Shopify

Not everything is possible with Seal, but quite a lot and the service team is amazing! Quick and very helpful!

Sipgood

Nov 19, 2024  on Shopify

Would like the analytics and styling to be a little better but overall really happy with it! Offers almost all the features I want at a fraction of the price of Recharge or Skio.

STOCK FOOTAGE MVP

Nov 19, 2024  on Shopify

Wow really functional and customisable. I tried all the subscription apps and this one is the best in my opinion.

Médicii Laboratories

Nov 16, 2024  on Shopify

Just added the app and so far so good. It was easy to install and set up. The videos are comprehensive if you want to learn how to install subscription rules. Highly recommend

The Libertyville Coffee Co.

Nov 14, 2024  on Shopify

TLDR: You'll save money on app fees but you'll lose customers while spending more time on customer support. App performance: We've had numerous surprise issues (products dropping from subscriptions, charges for shipping within free delivery area, email notices to customers of billing issues that didn't exist.) All of these generate poor customer experiences, exactly the opposite of what we work so @#$* hard to achieve. The logging functions don't capture adequate data for you to figure out what happened so you reach out to... Support: ...which is highly skilled at responding with a question that kicks the can down the road. If I were to guess, their internal performance metrics are focused on ticket response time and not on number of interactions or issue resolution. Easier to respond with canned responses, which can be wildly off the mark, until the customer (you) gives up.

Sacred Healing

Nov 14, 2024  on Shopify

Fantastic support. I had problems as my theme could not add recurring payments memberships to cart. They coded it for me within a day so it all works perfectly fine now. Many thanks!

SoltisMarketing

Nov 14, 2024  on Shopify

Exceptional Service! I never imagined retaining clients could be this effortless. Seal Subs has truly exceeded my expectations, making client retention seamless and straightforward. I'm incredibly grateful for their support and highly recommend them to anyone seeking reliable, top-notch service.

Springer

Nov 13, 2024  on Shopify

Great app! Our theme can be tricky with apps and the team helped with some dev that I needed to get the app to work and show up! Resolved in a couple of days and up and running perfectly. Exactly what we wanted and needed.

The Clear Skin Company

Nov 12, 2024  on Shopify

Service team was excellent and very quick in response. The app integrates seamlessly with with Shopify and other apps.

LUI

Nov 11, 2024  on Shopify

Fácil de usar y económica. Hay limitaciones con las versiones más económicas pero la verdad está bastante bien, me ha gustado

Planted

Nov 11, 2024  on Shopify

Only been using a month or so but very impressed. Extremely easy to install and all of the backend admin and automated customer emails are taken care of, whilst being super easy to customise if you wish. Service is also excellent, very quick responses, clear and easy to understand style of communication and friendly. Sometimes running a business can feel like you're just problem solving the whole time, so it feels invaluable when you come across a product or service that simply delivers.

ChillVet

Nov 11, 2024  on Shopify

Best support ever very quick, helpfull and friendly. App' working great and good looking, easy to install and I've made all translations exactly as I want. I recommend!

Sunday Season Candle Co.

Nov 09, 2024  on Shopify

This app has met all of my meeds perfectly. The team are quick to respond and helpful - the app is simple to use and adds so much benefit to my business

Acumen Inc.

Nov 07, 2024  on Shopify

This app is pretty solid, I really like it's interface and that it was easy to install and its' smooth integration in my store. I definitely recommend Seal Subscription app. Also, their customer service support team is pretty responsive. They answered my question rather quickly.I definitely recommend Seal Subscription service. Thank you Nathan, Marco and Team.

Aura Vitality

Nov 04, 2024  on Shopify

It blends smoothly with the theme's design and works great. The features are user-friendly and improve the customer experience. The video tutorial is clear and matches what most sellers need.

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