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Customer reviews: Seal Subscriptions App

Seal Subscriptions is a Shopify app designed to help merchants manage and grow recurring revenue through subscription services. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,858)

Overall rating
4.9

What Merchants Think

The "Seal Subscriptions App" receives generally positive feedback from merchants, highlighting its ease of use, comprehensive features, and responsive customer service as standout attributes. While many appreciate its affordability and intuitive setup process, some users experience technical glitches and communication lags with support, especially those located in different time zones.

Key Strengths

  • Easy setup and user-friendly interface.
  • Responsive and helpful customer support team.
  • Flexible pricing plans with a functional free tier.
  • Comprehensive features for managing subscriptions effectively.
  • Seamless integration with Shopify and other apps.

Common Concerns

  • Technical glitches, including subscription and transaction errors.
  • Challenges with time zone differences in customer support.
  • Limited in-app feature enhancements and analytics.
  • Difficulty in customizing subscription intervals and pricing structures.

Final Thoughts

Overall, the "Seal Subscriptions App" is well-regarded for its functionality and cost-effectiveness, providing robust solutions for subscription-based e-commerce needs. While certain limitations and technical issues are noted, the app's strong support and comprehensive offerings make it a recommended choice for many Shopify merchants.

Thrive™

Aug 13, 2024  on Shopify

They are great and the customer aupport is always amazing and responds very quickly and solves all my problems!

Poppy Bee Surfaces

Aug 11, 2024  on Shopify

Easy to use and excellent customer service. I’ve got nothing but good things to say about this app!

SKINTENTIONAL

Aug 10, 2024  on Shopify

Such an easy process to set up. I am sure my customers will enjoy the seamless process. The youtube video helped out alot, too.

Young Ever After LLC

Aug 07, 2024  on Shopify

Easy to navigate and applicate. The only gripe I have is that it loads slow on my Shopify store, so some people miss the oppty to subscribe before selecting product for checkout.

Mara Organic Chilcuague

Aug 05, 2024  on Shopify

Super simple setup and easy support contact, I'm a fan. Great way to create recurring revenue for the biz.

Viva Day Spa + Med Spa

Aug 05, 2024  on Shopify

Very pleasantly surprised by how easy the Seal Subscription App was to install. The Customer Service team is amazing. They answer all my questions and go out of their way to give us a great experience. We're only a couple weeks into using it right now, but we're looking forward to seeing how it helps our business.

Starling Intelligence

Aug 05, 2024  on Shopify

very sharp pricing + and has an api Suggestion: implement versioning for the api, so it'll easier to anticipate breaking changes in the future?

Piece O' Cake Designs

Aug 04, 2024  on Shopify

Seal Subscriptions has worked just fine for the one subscription we've used it for so far. Easy to figure out.

The Oracle Coffee Co.

Aug 03, 2024  on Shopify

I have two Shopify stores and use Seal Subscriptions on both. Even the free version works great for automating subscriptions when you're just starting out. Plus, customer service is quick and top tier. Huge fan!

icalm Health

Jul 31, 2024  on Shopify

We LOVE this Subscriptions App. It is extremely flexible, super easy to understand how to use and has very sophisticated features. It is also very well priced. We are very happy with Seal.

City Seafood

Jul 30, 2024  on Shopify

The best! It works as promised, and we have no had any issues to-date with this app. Very easy to install and setup. Highly recommend.

Garay Candle Co.

Jul 30, 2024  on Shopify

Super easy to use and nice video tutorials to help you set up the app. easy to integrate into Shopify.

HydroSwell

Jul 29, 2024  on Shopify

This app has features that make customizing your subscription business easy! It's also affordable and they do not take a percentage of revenue which was a dealbreaker for us with our last app. Good job Seal Subscriptions keep it up!

Bark Avenue Bakery

Jul 24, 2024  on Shopify

Super easy to use with great tutorials. The things you can do with different discounts and billing cycles are very helpful!

Califlair

Jul 22, 2024  on Shopify

Their customer service was quick and responsive! While we haven't yet launched our subscription products, the Seal Subscriptions Team were quick to address a small issue we had with certain phrasing of an error our store had run into while testing. They went into the app and enabled text editing for the option! Thank you very much!

Goosnav

Jul 21, 2024  on Shopify

Fast support team and good performance. Some elements require some learning to implement, but this is a great option for a free subscription app.

HeartProfit

Jul 20, 2024  on Shopify

I started using Seal Subscriptions with Shopify several months ago and have been pleased with the service. I recently reached out to support with an issue and they responded quickly with a solution - the issue was on my end and was fixed with their response.

Grape Living

Jul 18, 2024  on Shopify

I haven't quite used the app yet but the customer service has been fantastic! I know theyre based in europe so I wasn't expecting a response so soon since we are in FL but they responded in minutes and resolved my issue quicker than that! 10/10 thank you seal!

Whiskers N Paws

Jul 18, 2024  on Shopify

We have found Seal Subscriptions to be a feature-rich app that supports most standard subscription functionalities, along with additional thoughtful features that simplify backend operations. The dynamic customer and order tag management is particularly useful. Since implementing Seal Subscriptions, we have observed a positive increase in sales conversions. We look forward to the addition of crucial features, such as inventory location-based tracking (to accurately skip renewal orders with out-of-stock items) and the ability to exclude certain products from subscriptions or one-time purchases. Enhanced handling of initial subscription orders, ensuring no first-order-specific data carries over to subsequent renewals, would also be beneficial. The support team at Seal Subscriptions is top-notch, responsive, thoughtful, and very helpful. We highly recommend Seal Subscriptions to Shopify merchants seeking a sophisticated and stable product subscription solution.

Rocksolid Audio

Jul 17, 2024  on Shopify

My experience with the API and customer support has been terrible. Peter was initially very slow but did provide the appropriate support in the end. Then I was contacted by Jason. Who seemed nice, offered an upgrade for my troubles and the help I needed. Turns out the upgrade comes with a few strings attached. Like removing this review and replacing with something more favourable.... Id rather keep this review. The application is lacking widget customisation but does offer flexibilityin terms of subscription options. The customer support is absolute garbage.

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