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Customer reviews: Seal Subscriptions App

Reviews (2,233)

Overall rating
4.9

What Merchants Think

The "Seal Subscriptions App" receives generally positive feedback from merchants, highlighting its ease of use, comprehensive features, and responsive customer service as standout attributes. While many appreciate its affordability and intuitive setup process, some users experience technical glitches and communication lags with support, especially those located in different time zones.

Key Strengths

  • Easy setup and user-friendly interface.
  • Responsive and helpful customer support team.
  • Flexible pricing plans with a functional free tier.
  • Comprehensive features for managing subscriptions effectively.
  • Seamless integration with Shopify and other apps.

Common Concerns

  • Technical glitches, including subscription and transaction errors.
  • Challenges with time zone differences in customer support.
  • Limited in-app feature enhancements and analytics.
  • Difficulty in customizing subscription intervals and pricing structures.

Final Thoughts

Overall, the "Seal Subscriptions App" is well-regarded for its functionality and cost-effectiveness, providing robust solutions for subscription-based e-commerce needs. While certain limitations and technical issues are noted, the app's strong support and comprehensive offerings make it a recommended choice for many Shopify merchants.

GeneLife SG

Apr 18, 2024  on Shopify

Great Subscription app with so many customizable functions. Recommend for people who are selling digital services with physical products.

SaludVida México

Apr 15, 2024  on Shopify

Me gustó mucho la app, tiene muy buenas opciones para las tiendas que no manejamos directamente el cobro automático, la atención también es rápida, muchas gracias.

goodfood2u

Apr 12, 2024  on Shopify

Over the course of setting up our site we tested several different subscription apps. In the end, Seal Subscription's functionality, support, pricing and UI were by far the best option. From a flexibility and engagement standpoint I don't think there's a better subscription app out there. If you're looking for a great app for subscriptions I highly recommend giving Seal Subscriptions a try.

British Nordic Walking

Apr 12, 2024  on Shopify

Have been using Seal Subscriptions for well over a year and it is great. Works like a dream, has videos to help us get set up correctly. Have not needed customer service. Feel like if we dig further into it there are lots of features we need to use!

OMNI¹

Apr 08, 2024  on Shopify

I was looking for a solution to a very specific subscription problem where I wanted to add 2 different products in the first month, and just one for the ongoing subscription. Seal solved this elegantly with their one-click checkout links. Now I have one less headache!

VIP Money Farm

Apr 07, 2024  on Shopify

Just download the app and it looks good. It does what it intend to do. Customer service is very responsive.

Retro Warrior Coffee

Apr 03, 2024  on Shopify

ZERO PERCENT TRANSACTION FEES!!!!! That's EPIC! So far so good! Just had another app (Recharge) up their subscription rate for the app by $100/month, and that doesn't even count what they charge per transaction. Switched to Seal Subscriptions, and so far, I LOVE the features. So far, my migration over to this app has been fairly easy. My down time for offering subscriptions on my site was MINIMAL! I was surprised at how easily everything was set up. I'm beginning to breath again. Migrating to a new system is always stressful. This stress has been fairly short lived so far. Looking forward implementing ALL the features I can with Seal Subscriptions. :) Thank you! UPDATE: I was able to migrate to this new platform very easily. I chose to transfer my subscribers via the API option. It worked beautifully! Before this app, I was stuck with my customers having to manage their subscriptions through a separate login on my customer portal login page. Unfortunately, this was in small text below the login fields and EVERYONE would miss it. They would log into their accounts and expect to see their subscriptions there, but there was nothing to see. With Seal Subscriptions, this became a REALITY! YAY! NOW when customers go to the customer portal, they simply log in, and they see a button IN their account where they can check out their subscriptions! The only glitch I'm trying to figure out now is how they can manage their payment methods easily. I have written support about this and am looking forward to hearing back. As for EASE of managing subscriptions? AMAZING!!!!!!!! THANK YOU!!!!!! I have my customers accounts now set up where they can change the quantity of coffee bags, remove an item, add an item, pause their subscription, etc!!! I couldn't be happier!!! GREAT APP for businesses that are just getting started! This sets me up for success and growth far better! Thank you so much!!!

GreeNatr Premium

Apr 02, 2024  on Shopify

Automatic subscriptions work perfectly. I had a small issue with the widget display and the support center solved it right away. So far I like this option for the cost/benefit.

Monster

Feb 29, 2024  on Shopify

Seal is a great solution for your subscriptions at a great price. I don't think Shopify's native sub app is working very well yet, so for third party solutions, check this one out. I had some initial kinks to work out with it, but their customer support has been very helpful and handled those issues. I'm always down with apps that have decent support teams - it's becoming such a rarity these days to get good support for anything! Definitely check this out.

Cherry Tree Collection

Feb 01, 2024  on Shopify

I want to give a shout out to the support team. I had a subscription that I needed to set up manually due to a card expiring. The support team (Nathan) got back to me very quickly with exact steps to get it right. Great product and great support!

JMG Direct

Feb 01, 2024  on Shopify

Seal Subscriptions App exceeded my expectations! The seamless user interface makes managing subscriptions a breeze, and the customization options provide flexibility. I appreciate the transparent pricing and the timely notifications, ensuring that I never miss a renewal. Every-time I had a question I was able to email and received great help and support from their team. Marko is the best! A must-have for anyone looking to simplify and optimize their subscription management.

Aquage Hair

Jan 29, 2024  on Shopify

We've been happy with the Seal Subscriptions app. It's a great solution to get started with subscriptions on your site easily and inexpensively as you ramp. It works well. We use it on five websites.

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