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Customer reviews: Seal Subscriptions App

Seal Subscriptions is a Shopify app designed to help merchants manage and grow recurring revenue through subscription services. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,858)

Overall rating
4.9

What Merchants Think

The "Seal Subscriptions App" receives generally positive feedback from merchants, highlighting its ease of use, comprehensive features, and responsive customer service as standout attributes. While many appreciate its affordability and intuitive setup process, some users experience technical glitches and communication lags with support, especially those located in different time zones.

Key Strengths

  • Easy setup and user-friendly interface.
  • Responsive and helpful customer support team.
  • Flexible pricing plans with a functional free tier.
  • Comprehensive features for managing subscriptions effectively.
  • Seamless integration with Shopify and other apps.

Common Concerns

  • Technical glitches, including subscription and transaction errors.
  • Challenges with time zone differences in customer support.
  • Limited in-app feature enhancements and analytics.
  • Difficulty in customizing subscription intervals and pricing structures.

Final Thoughts

Overall, the "Seal Subscriptions App" is well-regarded for its functionality and cost-effectiveness, providing robust solutions for subscription-based e-commerce needs. While certain limitations and technical issues are noted, the app's strong support and comprehensive offerings make it a recommended choice for many Shopify merchants.

Kopi Krate

Jul 16, 2024  on Shopify

I have been working with the app for a few months now and it works very well. Although I miss the chat support, the seal team are attentive to the mail and respond super fast. Any doubt I have is solved instantly. Thank you!

Oost

Jul 16, 2024  on Shopify

Great customers service. The team at Seal are brilliant at answering my silly questions. The app is concise and easy to use with all the functionality that I need.

Little Brixton

Jul 11, 2024  on Shopify

Very powerful, quick and easy to use... The tutorials were also very helpful, I would absolutely recommend Seal Subscriptions!

Jessica and the Moon

Jul 11, 2024  on Shopify

I chose Seal because I had seen other good reviews and I have not been disappointed. The customer service is excellent and the functionality of the app is great. I had an issue which the support team resolved really quickly. Definitely recommend.

Buddycare

Jul 11, 2024  on Shopify

The app works brilliantly on our website. The support is excellent if you need it. I had a couple of questions that got answered straight away.

Moccasin Joe Artisan Coffee Roasters

Jul 11, 2024  on Shopify

We'll have to wait and see the outcome, but the setup was very straightforward and the accompanying tutorial was helpful and informative. Once setup was done, it all worked and looked like it belonged so very happy with that. If the general experience is similar from here on out, I know we'll be very happy with it. Cheers

Adrianos Coffee

Jul 10, 2024  on Shopify

I tried out 5-6 different subscription apps for our coffee store. Seal was the most flexible, well thought trough app. Especially their customer service is quick and very helpful even if you have specific requirements they help you to find a solution. And they are always open to roll out new features based on your inputs if it's something useful for all customers. Can recommend 100%.

Vuka

Jul 10, 2024  on Shopify

I had a fantastic experience with this app! It's incredibly user-friendly, with straightforward instructions that make navigation a breeze. The customer service is exceptional and impressively prompt. I highly recommend it!

Semeli™

Jul 04, 2024  on Shopify

The Seal Subscription App support team was very helpful and responsive. I look forward to using this subscription app to help grow my business.

CANIMIAGO

Jul 04, 2024  on Shopify

Great App and absolutely outstanding support! We have tried A LOT of subscription Apps for our new shop, and there is no doubt that the Seal Subscriptions App is the best available. Easy to set up, the perfect amount of options to customize (other Apps have almost none or so many that it's too much), and the App is just working with no issues. However, since we have some special requirements, we reached out to support, and that was one of the best support experiences we ever had. Superfast and much effort to give us what we looked for. Big thanks to Josh and Max from the support team!

Ratology

Jul 03, 2024  on Shopify

i followed along with the instructions and set up was so easy! I needed this as I am not a computer guru! THANK YOU!!!

Competitive Edge Nutrition

Jul 03, 2024  on Shopify

Super easy and looks perfect and integrates seamlessly with Shopify, would definitely recommend to anyone selling products!

Wonder Waves Coffee

Jun 30, 2024  on Shopify

The Seal Subscriptions App is the best all-around subscription app on Shopify. The app's functionality is both nimble and robust, their service is excellent, and they don't charge a transaction fee like most other subscription applications, which only eats into your profits. Nathan, Marko, and the rest of the support team are rock stars and always there for you. Look no further!

Herbalaria

Jun 30, 2024  on Shopify

So far so good! The app is pretty easy to use, liking the options for customers, the incentive to not cancel in order to receive the next level of savings. Goal is to have at least 1000 subscribers to create sustained income flow to the company without relying on new customers.

Country and Cove

Jun 30, 2024  on Shopify

5 Stars. Easy to setup for our candle and diffuser subscriptions. Customers can pause/cancel their own subscriptions and it can use the built-in Shopify Payments checkout, seamless!

House Of Oracles

Jun 29, 2024  on Shopify

App is amazing and the video guides they have for setup helps so much with everything! Thank you Seal Team :)

Shavella

Jun 27, 2024  on Shopify

I'm incredibly impressed with the level of support and customization provided by the developer Nathan. When I reached out with specific design preferences, they were not only responsive but also went above and beyond to implement changes promptly. The app now looks exactly how I envisioned it, making my experience seamless and enjoyable. Highly recommend it!

Willow Winters Publishing LLC

Jun 26, 2024  on Shopify

Great customer support! We were able to migrate in over 600 subscriptions from Wordpress without it being too painful. The automatic payments stayed in tact as well, which was a concern of ours. This app is great!

JungKwanJang

Jun 25, 2024  on Shopify

Great app and great service. Helped fix a problem with the variant prices not adjusting correctly. Thank you!

fooody4u

Jun 24, 2024  on Shopify

Great app and service. I wrote them about an issue and got a reply 3 minutes later with a solution that worked immediately!

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