I have had a great experience with the Rivo Loyalty & Referrals app. The features are robust, and above all of the great features their customer service through chat is second to none. I had the pleasure of working with Jel through chat and I have never before had such responsive, patient and knowledgeable help than with Jel. She is great at her job. A HUGE THUMBS UP! Customer service is very hard to find these days, and Rivo Loyalty & Referrals gets it right! Keep up the great work!

Just getting started on this app, so far I'm very impressed especially with their service. I had a few questions and they not only answered but added value with great suggestions on how to personalize my store!

User freindly application everything works as it should i strongly recommend it. And the support is so helpfull and they know what they are doing. And many thanks to Arianne for all help and the good support.

There is only a reason why they have 4.9 stars. THEY'RE AMAZING!!! Special thanks to Arianne for predicting our requests and supporting us.

We've been using Rivo for about 6 months and have had an amazing experience so far. Their customer service is top tier – fast, efficient, and extremely helpful. Jel was incredibly kind and went above and beyond to upgrade our account with features outside of our paid plan to help us get the best use out of the app. Would definitely recommend!

The customer service is very helpful, it does takes me about 3 hours to set it up completely but I'm happy with how everything turns out!

I've used the app before on another website and I was extremely happy with it. when I launched my new site, adding this was a no brainer!!

Abby with the help desk was great for setup, got rid of customer limits and the branding logo. She also took the time to look at our store and gave us info to make a correction we missed.

Dealt with Abbie this evening she was extremely helpful and professional sorting my issue out! Thanks again Abbie

The person helping me gave me amazing customer service and helped me out more then she had too. Also, the app is very useful.

The rivo team has been super helpful along this journey especially jel . you can't go wrong with rivo and whatever questions you have you are in good hands

Been using another app from this company and now got to try out this loyalty thing. CS team is great as usual and Pete is very helpful.

Customer service is great. I do not have plenty of experience with the loyalty program yet but up to this point everything seems good and intuitive.

App ist top und Service ist wirklich toll und sehr nett, wenn Probleme auftaucht, werden Sofort gelöst

App ist top und Service ist wirklich toll und sehr nett, wenn Probleme auftaucht, werden Sofort gelöst

This is fantastic! It's user-friendly, rewarding, and their customer support is top-notch. Highly recommend it for anyone looking to earn rewards effortlessly.

Makes it impossible to cancel once you subscribe. I've asked them to cancel this subscription for the past month now and I'm still getting charged. Ridiculous business practice. Better options out there.

The customer support is top notch, Jel was very helpful and knowledgeable I received great tips all for free highly recommend!!!

My brand is still in start up phase, so as you could assume, we add different apps here and there just to test the " is it worth it? will it make an extra buck?" type method. Rivo was one of those apps we have seen before but didnt expect much out of it HONESTLY. However, we hit that point where my brand is growing immensely and i went to just customize the rivo app today and it really works, like i did not expect the amount of sales attributed and accounts created in the first 30 days alone! aside from that, Jel has helped us on the customer support side and she was attentive quick and helped us with absolute ease. So is it worth it, really? Yes, no bluff or fluff, this app actually works for us and i dont leave reviews on apps unless im actually impressed.

Great customer service! We have been using the Rivo app for around 6 months and have experienced positive benefits as a business whilst our customers enjoy the loyalty perks. When we hit an issue with the customer login process and the Rivo page's visibility, we were promptly assisted by the customer service team who were very helpful in solving our queries. Particular thanks are to be given to Jel who cracked an issue whilst we were transferring to a new theme!