Recently installed the app so cannot say yet that it works 100% smoothly as need more data but want to say the customer service - Bryan in particular - was very helpful and took me through all my questions. So overall, a very good start !

The app works well (free program). Support is always helpful. Maybe it's just our customers but not many are becoming members. I'll try some emails and hope for the best.

I would absolutely recommend this app to others! It does take some getting used to, while it is user-friendly, it can still be a bit confusing. But the customer support is top notch and you cannot beat the price! I am very happy with mu decision to switch to Rivo!

The Free version is very limited but I see the potential for the upgrade. there is also a Start-Up plan for 24 euros a month and I think that is a good offer.

Brayan a été d'une grande aide! bon support réactif.

bon support réactif.

Customer Support is great!

New to the app but it is great so far. Easy to integrate and I'm excited to offer this program to my clients. My only confusion is that under Ways to Earn there are items listed, some say Upgrade to Unlock but the ones that do not say that are still not usable. Doesn't make sense. Customer service is absolutely amazing. Very genuine, helpful support. Thanks Pete!

It is a clear application that makes it easier to find everything. In the process, it also came with a widget that was removed with Pete's help, thanks for that Pete. I love the fact that you can send at 6am (CET) in the morning and still have a reply within 5 minutes.

I’m new to these apps so it wasn’t the easiest to set up for me but Arianne was super helpful and made it really easy to change the settings I needed to alter. Happy so far!

Works well to serve a purpose, Abbie was very helpful through a troubleshooting process.

Jel from the support team is very kind and helpfull

Five star support (thanks Pete), but the app is exprensive.

Apart from the fact that its an awesome app, I must commend the swift assistance I got from their customer service. I spoke to Paul and was really amazed by his non- robotic and here to help you nature! Great work Paul and Team. Appreciate your support immensely.

Pete was very nice and answered my questions quickly. As for the app itself, it's pretty easy to understand with the tutorials and video help included. My only complaint is that the free version feels skimpy. You don't even get to give birthday rewards on the free version. However it is just enough to get a rewards program started and I can still offer a decent amount of ways for customers to earn rewards. Considering the nice support this app has, I still think its a good one to grow with my shop.

Until now I'm having a good experience. Abbie help me out with my query and showed herself proactive doing more than I asked. I appreciate the help, and your customer care, Abbie! #ThankYou!

4/5 so far, as I am yet to onboard customers. However, the customer support was fantastic.

My experience with Jel's customer service has been very pleasant. The communication is super fast and friendly. It's not just a simple chatbot, as is often the case. They also address special cases and actively seek solutions. I'm currently in a testing phase and hope that the product is just as good as the support.