Paul was very patient answering all my questions. Great Support!!

The support team is awesome and very willing to help and assist!

I had a small issue and could not figure it out, once I had a chat with Arianne she was so lovely and sorted this out in minutes for me thank you so much Arianne 10/10 customer service

I had an issue whilst using the setup wizard and reached out to Arianne, my problem was solved very quickly and additional support and recommendations were offered that was unrelated to Rivo. Fantastic service felt like Arianne actually wants to see my business succeed.

helped me solve the problem very fast

Tech support was great and very friendly.

Professional and warm support from Arianne!!! While she addresses questions clearly and very quickly, she also ensures any other concerns or issues are raised so to be support!

The app is super useful and really intuitive — it makes setting up a loyalty program so easy. The support is also top-notch. Big thanks to Bryan for the great help and friendly assistance!

I had the pleasure of being assisted by Jel and Arianne from the RIVO app support team when I had some basic queries. After spending about 20 minutes trying to find what I needed on my own, I realised it was much easier and more effective to reach out and chat with them. They were really helpful and patient, even with my silliest questions. Thanks to their support, I felt confident using the app. Highly recommend their app and assistance!

Great and fast Support from Bryan ! Thanks man. 2 Times already solved my Problem with DNS and CSS :) !

There was a large learning curve to get the app set up and running. But, support is always available to quickly answer questions. Been using the app for a few months now and it's working well.

Amazing app. It has some really useful features and the customer support team is phenomenal. They respond within seconds and they are very knowledgable. As a store owner, this app is showing a lot of results and our customers are super happy to be using the rewards system we have. It increased engagement and purchases.

ive only recently joined the rivo program and so far its working well ty

Chris has been helping me a lot and all I can say is his customer service and patience has been amazing - thank you so much for all your help!

Great Loyalty Program with deep customization possibilities, Bryan from the support helped me fast & well

Update: They have been very useful when it comes to customer support and helped with any problems regarding coding that I had. The Free version is very limited but I see the potential for the upgrade. there is also a Start-Up plan for 24 euros a month and I think that is a good offer.

Helpful customer service, good app!

Great customer support!! Paul replied to my questions in time and fixed the issues quickly!! Highly recommend.

The reward system setup is much simpler and more convenient compared to other apps. Even if there are aspects you’re not familiar with, the support team responds quickly and works hard to resolve any issues. Thanks to this, I was able to build the reward system without fear. If anyone is looking to implement a reward system on their own website for the first time, I highly recommend this app.