Super friendly and also very responsive :)

It did not take long for their customer service to respond back via chat so we appreciate them responding promptly. Excellent service!

Great customer service

We have been using this app for approximately four years, and the customer support provided by this company has been truly outstanding throughout that time. The team consistently demonstrates availability, prompt responses, and a strong ability to provide clear and helpful explanations, conveying confidence in every interaction. It is evident that there is a genuine commitment to finding effective solutions and ensuring a positive customer experience. A high-quality service that truly makes a difference.

speedy and accurate diagnosis of the problem we are having. with very clear instructions on how to fix the problem. very happy with the service! Thank you so much! :)

She was very quick and solved my problem.

We encountered an issue preventing integration with Klaviyo, which proved challenging to resolve. The problem was escalated to Rivo's engineers for troubleshooting. After concerted efforts from the entire team, we finally resolved this integration issue.

Arianne was very helpful and broke down the information I needed.

Love love love. I tried them all and sticked to this one. Super UI. Easy to use, important features even on basic plan. Great support, especially Arianne.

Good program, easy to setup and great support. Help us a lot while setup the program.

Arianna has been super helpful in resolving issues! Super quick and efficient!

The best customer service, I was having issues uploading my CSV file (my fault) and they were patient, friendly and we got it fixed fast.

On boarding is very friendly, Arianne was very helpful with some questions we did through the chat. Looking forward to keep on exploring the app

Arianne is great support, patient and caring :)