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Customer reviews: Stamped Reviews & Loyalty

Develop by Shopify

Reviews (3,759)

Overall rating
4.7

What Merchants Think

Overall, merchants express positive sentiments about the "Stamped Product Reviews & UGC" app. Users appreciate the extensive features and seamless integration with their platforms. Many merchants commend the responsive and efficient customer support, which plays a crucial role in resolving issues and enhancing their experience with the app. However, some merchants have encountered challenges with billing and technical glitches, which can affect their overall satisfaction.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive and user-friendly features.
  • Easy integration and customization options.
  • Effective at encouraging customers to leave reviews.
  • Positive impact on brand reputation and customer trust through social proof.

Common Concerns

  • Billing issues with unclear resolutions.
  • Technical glitches and slow loading times.
  • Complexity in certain features like review importing and date inversions.
  • Some basic features becoming less functional after updates.

Final Thoughts

The "Stamped Product Reviews & UGC" app is well-regarded for its robust features and outstanding customer support, making it a valuable tool for e-commerce merchants looking to leverage customer feedback and enhance their site with user-generated content. Despite some recurring technical issues and billing concerns, the app's ability to facilitate authentic customer reviews and improve brand credibility is highly appreciated by users.

Septic Flow

Jun 09, 2024  on Shopify

Samantha was most helpful in educating me on how to upload reviews from Amazon. She made the process super easy. Thanks!

Baïa Food Co.

Jun 06, 2024  on Shopify

It is really an awesome reviews app. We get a good conversion on orders to reviews, and it is usually pretty fast. Support is really good, and fast. They solve any issue in minutes.

DEVOI

Jun 06, 2024  on Shopify

I would recommend this app. Easy to set up and quick support when needed. You can approve the reviews and they instantly show up on my website.

The Official Brand

Jun 04, 2024  on Shopify

The app is great and helps customer's share their thoughts and feedback. I have control of adjusting the presentation on the site easily through the UI. the support staff is most excellent. Ashok is great to work with.

Little Green Paradise

May 31, 2024  on Shopify

The app itself seems good and the customer service team helped me with the questions I had. They were really responsive and attentive.

Tiny Hands

May 09, 2024  on Shopify

Love this app! Lots of flexibility with how to showcase reviews, great follow up emails that can be set to send at specific intervals to customers post-receipt of order, and amazing customer service.

Maclin Studio

May 07, 2024  on Shopify

We have been using this app for many years now on our 2 sites. It is very user friendly and offers many features. We were using this app initially to send automated emails to our customers to review our products once they received their order but now that Shopify has sunset their own product review app, we are now using Stamped for this as well. We did experience a hiccup with this transition- no fault of Stamped. In fact. customer support was very responsively and quick at getting it all sorted out for us and it's working perfectly.

WOBIG

Apr 22, 2024  on Shopify

We re-branded our company, changing our URL, account owner, and other details in the process—things that require back-end admin access typically. James at Stamped was fast, efficient, and communicated well in getting the job done for us. We like the product and the support. Well done, Stamped Team.

LZJ

Apr 22, 2024  on Shopify

Customer Service has been amazing, They have helped me with coding issues and the review system works perfect!

Nisu Home

Apr 19, 2024  on Shopify

Niran was such good help, I was unsure how to export files and he helped me every step of the way and even assisted in exporting and uploading for me, cannot recommend enough.

The Herb Cafe

Apr 18, 2024  on Shopify

Works great on our site and the support staff is very helpful and quick to resolve any technical issues. Highly recommended ;)

MamAmor Dolls

Apr 17, 2024  on Shopify

Stellar Experience with Stamped Product Reviews & UGC! The Stamped Product Reviews & UGC app it's excellent! It's incredibly comprehensive and user-friendly, making it a breeze to navigate. When I encountered a slight hiccup while trying to integrate their codes into my website, I reached out to their support team. They responded almost immediately and guided me through the process with patience and expertise. They went above and beyond to ensure everything was set up perfectly, and I couldn't be happier with the outcome. I must commend the Stamped Product Reviews team for their exceptional customer service – it's truly the best I've encountered in a long time. Their dedication to helping customers succeed is greatly appreciated. Thank you to the entire team at Stamped Product Reviews for providing such an outstanding experience! Adriana

Evoke Apex

Apr 16, 2024  on Shopify

Unbelievably great customer service. They respond so quickly and work with you to solve any issues immediately. Tons of features, no complaints!

Ham Supply

Apr 15, 2024  on Shopify

Had a few issues with integration into Shopify but Stamped Customer Support fixed them quickly. 5 Star product & service!

Naissance publique

Apr 13, 2024  on Shopify

Perfect app, simple to use. I had a problem while migrating from an other reviews app, and the help desk was very professional, helpful and offered a complete and really quick help. I definitely recommend the app!

Eternal Coffee Daze

Apr 10, 2024  on Shopify

Customer service for this app was great. Elvis was quick and helpful with his responses and sorted any problems I had in no time at all.

Korure Pets

Apr 08, 2024  on Shopify

Stamped IO have been incredibly valuable to our company. They offer authentic insights and feedback directly from our customers, which helps us understand their experiences with our products and services. This information is instrumental in identifying areas of improvement and enhancing customer satisfaction. Additionally, positive reviews and user-generated content serve as powerful social proof, building trust and credibility with potential customers. Overall, leveraging stamped product reviews and UGC has been instrumental in shaping our brand reputation and driving business growth.

Joonya (AU)

Apr 07, 2024  on Shopify

We paid upfront for a year for your reviews using Mustafa N. as our account support, and our development project took far longer than expected. We are still going and its nearly a year later. Stamped refuse to refund us or provide credit to reflect the delay. We have not used your software at all, and yet they say we are not entitled to a refund or anything, which I find egregious and this is something everyone needs to be aware of. Someone from Stamped, please contact me to arrange a resolution as I don't want to write bad reviews all over the place. Thankyou

Hempz

Apr 05, 2024  on Shopify

Ben, a product support specialist, was very helpful with bulk uploading reviews and ensuring they loaded properly and promptly. Very satisfied with the support team.

BullyStick.com

Mar 28, 2024  on Shopify

Stamped is trash. I installed it when migrating store to shopify and it emailed 200 customers for reviews automatically. It also would not let me turn off the request review sequence.

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