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Customer reviews: Stamped Product Reviews & UGC

Develop by Stamped.io

Reviews (4,017)

Overall rating
4.7

What Merchants Think

Overall, merchants express positive sentiments about the "Stamped Product Reviews & UGC" app. Users appreciate the extensive features and seamless integration with their platforms. Many merchants commend the responsive and efficient customer support, which plays a crucial role in resolving issues and enhancing their experience with the app. However, some merchants have encountered challenges with billing and technical glitches, which can affect their overall satisfaction.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive and user-friendly features.
  • Easy integration and customization options.
  • Effective at encouraging customers to leave reviews.
  • Positive impact on brand reputation and customer trust through social proof.

Common Concerns

  • Billing issues with unclear resolutions.
  • Technical glitches and slow loading times.
  • Complexity in certain features like review importing and date inversions.
  • Some basic features becoming less functional after updates.

Final Thoughts

The "Stamped Product Reviews & UGC" app is well-regarded for its robust features and outstanding customer support, making it a valuable tool for e-commerce merchants looking to leverage customer feedback and enhance their site with user-generated content. Despite some recurring technical issues and billing concerns, the app's ability to facilitate authentic customer reviews and improve brand credibility is highly appreciated by users.

Styleintelligence

Jul 16, 2024  on Shopify

Stamped is really excellent and have responsive support. However, we just found out we have been paying for a service that is not fit for our purpose because all our products are free to download (we are a publisher). So, Stamped is great unless your products: a) have a price of $0.00 b) have negative inventory So, for the reason that we have just found out a + b after using Stamped for years, we're giving it a low rating. I doubt they will refund us, but they should really let users know that this is the case before signing up. We only found out after persisting with multiple emails to support.

Lighthouse Sports

Jul 12, 2024  on Shopify

I do love the bag! I have been on the lookout for a new one for some time and this is perfect. It is attractive, light weight, has the right sized pockets for drinks, balls, towels, paddles and phone. so well designed to be functional and fashionable.

MIFA and Co

Jul 11, 2024  on Shopify

Great app. We've been using it since we started our webstore over 6 years ago. The updates look great and the support is good as well. Would recommend.

Switch Hits

Jul 10, 2024  on Shopify

Glad that i get my problem solved very easily and very cooperative support members to handle the scenario patiently and got reply on time.

Naturally Cooked

Jul 10, 2024  on Shopify

Great app, super versatile. Customer service is also super responsive which is always a plus. Definitely recommend.

Fish On

Jul 10, 2024  on Shopify

Great design, a little costly, but support makes it worth it. This team gets it done and quickly. Hats off to Sid for your help!

Grizzly Shelter Ltd.

Jul 10, 2024  on Shopify

A wonderfully helpful app for moderating and showing customer reviews. Very well design site widgets and flexibility. I'd highly recommend to any ecommerce owner looking to display quality social proof. Excellent support as well if any issues or questions.

Create Your Skate

Jul 01, 2024  on Shopify

Stamped is perfect for our store. Its simple, has great features and if you have some issues, Stamped employees are super nice and fast! Definitely recommend this app!!!

customboxes.io

Jun 30, 2024  on Shopify

Stamped has been a solid app to work with overall. My only compliant was when we were trying to get our Google Seller Ratings completed...their documentation was incorrect, but their team stepped up and helped us get it all worked out.

The Silk Co Byron Bay

Jun 23, 2024  on Shopify

Excellent customer service. We needed assistance to get up and running and the team were so helpful and got back to us really quickly. Its a great app, really user friendly and really helps to boost sales.

SCOUT

Jun 21, 2024  on Shopify

AWESOME support. It is a Saturday and the chatbot was of little use. It then invited me to get in touch via email. I was not expecting much. But then I got a reply in less than 2 minutes I would say. My reviews were missing all of a sudden and they needed to add some customer display widget. Only thing that would have been better is if they were able to tell when this issue started and why. Possibly due to my theme, another app, or Shopify itself. Mystery continues. I was also happy that they offered to help with the fix. It simply took a collaboration request and about 10 minutes. It would have taken me MUCH longer I am sure.

Head Candy Smoke Shop

Jun 18, 2024  on Shopify

We have been using Stamped for several years now. Easy to customize your widgets. Overall great experience. We recently needed to contact support to help with some app performance issues that we encountered after updating our theme. Ashok was fantastic to work with. He was quick, clear, and thorough with his assistance. We've tried other review apps and Stamped out performs them all!

The Pet Ministry

Jun 18, 2024  on Shopify

widget is constantly buggy and customer support are almost non-existent. They cant be contacted by live chat and you will have to wait a whole day just to get a simple fix. Strongly doesnt recommend

DENKBAR FRECH

Jun 16, 2024  on Shopify

Ich kann diese App nur empfehlen. Sie funktioniert super und der Support hilft unverzüglich. Sehr nett und kompetent!! Vielen Dank für Eure tolle App und Eure Hilfe, LG aus Münster Corinna von DENKBAR FRECH

Lore

Jun 16, 2024  on Shopify

Eslam was super helpful and responsive. I have always found the app and support to be wonderful and would highly recommend it.

Lume Six

Jun 16, 2024  on Shopify

Great customer service and has all the features I needed for more store. I love that I am able to get fit feedback and show that on the main widget for customers to see how other customers have felt about the fit.

Septic Flow

Jun 09, 2024  on Shopify

Samantha was most helpful in educating me on how to upload reviews from Amazon. She made the process super easy. Thanks!

Baïa Food Co.

Jun 06, 2024  on Shopify

It is really an awesome reviews app. We get a good conversion on orders to reviews, and it is usually pretty fast. Support is really good, and fast. They solve any issue in minutes.

DEVOI

Jun 06, 2024  on Shopify

I would recommend this app. Easy to set up and quick support when needed. You can approve the reviews and they instantly show up on my website.

The Official Brand

Jun 04, 2024  on Shopify

The app is great and helps customer's share their thoughts and feedback. I have control of adjusting the presentation on the site easily through the UI. the support staff is most excellent. Ashok is great to work with.

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