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Customer reviews: Stamped Product Reviews & UGC

Develop by Stamped.io

Reviews (6,208)

Overall rating
4.8

What Merchants Think

Overall, merchants express positive sentiments about the "Stamped Product Reviews & UGC" app. Users appreciate the extensive features and seamless integration with their platforms. Many merchants commend the responsive and efficient customer support, which plays a crucial role in resolving issues and enhancing their experience with the app. However, some merchants have encountered challenges with billing and technical glitches, which can affect their overall satisfaction.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive and user-friendly features.
  • Easy integration and customization options.
  • Effective at encouraging customers to leave reviews.
  • Positive impact on brand reputation and customer trust through social proof.

Common Concerns

  • Billing issues with unclear resolutions.
  • Technical glitches and slow loading times.
  • Complexity in certain features like review importing and date inversions.
  • Some basic features becoming less functional after updates.

Final Thoughts

The "Stamped Product Reviews & UGC" app is well-regarded for its robust features and outstanding customer support, making it a valuable tool for e-commerce merchants looking to leverage customer feedback and enhance their site with user-generated content. Despite some recurring technical issues and billing concerns, the app's ability to facilitate authentic customer reviews and improve brand credibility is highly appreciated by users.

Super-Sod

Dec 19, 2024  on Shopify

We are pleased with Stamped Product Reviews. It was easy to set up and adds so much value to our site. It was very slow when we started but they have released some updates that have improved the speed a lot. Their support team are very responsive and they have a proactive account team who reach out to help as well.

Cathcart Elliot Online Shoe Shop

Nov 12, 2024  on Shopify

Great app, been using for a couple of years, recently - a very helpful migration of all my stamped reviews from magento to shopify taken care of by stamped support.

Modest Hut

Nov 04, 2024  on Shopify

I've been with stamped.io for about 2 years now and everything has ran very smooth. Great app!

SacredHuman

Sep 18, 2024  on Shopify

Stamped support was very responsive which I appreciate it. The app can have some hiccups but support sorted it all out. Thank you for the help.

Kitchen Bruja

Aug 28, 2024  on Shopify

I had an issue with the app and Arjun helped me. He was efficient, quick to find the issue and correct it. He provided top notch customer service.

Switch Hits

Jul 10, 2024  on Shopify

Glad that i get my problem solved very easily and very cooperative support members to handle the scenario patiently and got reply on time.

customboxes.io

Jun 30, 2024  on Shopify

Stamped has been a solid app to work with overall. My only compliant was when we were trying to get our Google Seller Ratings completed...their documentation was incorrect, but their team stepped up and helped us get it all worked out.

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