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Customer reviews: Stamped Product Reviews & UGC

Develop by Stamped.io

Reviews (6,475)

Overall rating
4.8

What Merchants Think

Overall, merchants express positive sentiments about the "Stamped Product Reviews & UGC" app. Users appreciate the extensive features and seamless integration with their platforms. Many merchants commend the responsive and efficient customer support, which plays a crucial role in resolving issues and enhancing their experience with the app. However, some merchants have encountered challenges with billing and technical glitches, which can affect their overall satisfaction.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive and user-friendly features.
  • Easy integration and customization options.
  • Effective at encouraging customers to leave reviews.
  • Positive impact on brand reputation and customer trust through social proof.

Common Concerns

  • Billing issues with unclear resolutions.
  • Technical glitches and slow loading times.
  • Complexity in certain features like review importing and date inversions.
  • Some basic features becoming less functional after updates.

Final Thoughts

The "Stamped Product Reviews & UGC" app is well-regarded for its robust features and outstanding customer support, making it a valuable tool for e-commerce merchants looking to leverage customer feedback and enhance their site with user-generated content. Despite some recurring technical issues and billing concerns, the app's ability to facilitate authentic customer reviews and improve brand credibility is highly appreciated by users.

BikesOnline AU

Apr 21, 2025  on Shopify

Great support team, always helping us in fixing the most complicated issues. Platform work well and the price is pretty good for what you get.

BikesOnline US

Apr 16, 2025  on Shopify

Excellent customer service, still need to get into using the tool properly.

Thelma May's Attic

Apr 10, 2025  on Shopify

I recently had the chance to chat with James from Stamped on a few different occasions regarding a coding issue, and I just have to say, he has been absolutely amazing! His customer service is top-notch - he was super responsive and on all occasions I felt like he really took the time to make sure all my questions were answered and resolved. And let me tell you, the Stamped app is just fantastic! The features are intuitive, making it a breeze to gather and show off customer feedback. All in all, I’m really happy with my experience, and I can't recommend James and the Stamped app enough! Keep up the awesome work, everyone!

Carrick Customs

Apr 01, 2025  on Shopify

We had some troubles figuring out why our reviews were not showing, and we received so much help from Sid with support who helped us get reviews back up and integrated it into our website with no issues.

Petcomp

Mar 29, 2025  on Shopify

Je recommande l'application service client très réactif en cas de soucis !

Mint Global AU

Mar 25, 2025  on Shopify

Great app and customer service!

The Littl

Mar 24, 2025  on Shopify

Always help out whenever needed!

Forrest Astrology

Mar 22, 2025  on Shopify

Overall, excellent experience and customer service. Thank you!

My Happy London Home

Mar 21, 2025  on Shopify

I’ve been using Stamped for my Shopify store and really appreciate the features it offers for collecting and showcasing reviews. I recently experienced a small issue, and Eslam from the support team was incredibly helpful and kind throughout. He responded promptly, provided clear guidance with helpful images, and got everything sorted smoothly. Everything is now working perfectly again, and I’m so grateful for the professional and friendly support. Thank you, Eslam! I’m very happy to continue using Stamped and would definitely recommend it to anyone looking for a reliable review app with excellent customer service.

Sans Skincare

Mar 20, 2025  on Shopify

I’ve been using this app for years and I really do love it. I like that the design of the reviews widget is very clean and organized. It’s easy to read the reviews on my site. Some of the other apps the reviews displays very clunky. The customer service is second to none! I’ve been working with Anthony R. and this guy really has the patience of a saint! He was amazing and helped me with everything! Great app, great customer service!

Key Energy Drink

Mar 17, 2025  on Shopify

Incredible customer service!

Backyard Bird Centre

Mar 17, 2025  on Shopify

Solved my problem

Style Central

Mar 03, 2025  on Shopify

great job, Thank you for help

Resoluna

Feb 27, 2025  on Shopify

Trakke

Feb 27, 2025  on Shopify

Stamped has been an integral part of our website for a few years now. It's easy to use and the support has been excellent the small number of times that we've had to use it.

La-Ra's - The Artisan Store

Feb 25, 2025  on Shopify

James was very helpful..A regular customer of stamped. Love it

Botanica

Feb 24, 2025  on Shopify

Vi was very helpful and assisted me with the update required with little hassle and quick response

Phos Studio

Feb 21, 2025  on Shopify

Really fast and helpful team

Nature Skin Shop

Feb 21, 2025  on Shopify

Crema Coffee Products

Feb 20, 2025  on Shopify

GREAT customer service team! So nice to have real people who answer you in real time. Great service, would recommend!

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