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Customer reviews: Stamped Reviews & Loyalty

Develop by Shopify

Reviews (3,706)

Overall rating
4.7

What Merchants Think

Overall, merchants express positive sentiments about the "Stamped Product Reviews & UGC" app. Users appreciate the extensive features and seamless integration with their platforms. Many merchants commend the responsive and efficient customer support, which plays a crucial role in resolving issues and enhancing their experience with the app. However, some merchants have encountered challenges with billing and technical glitches, which can affect their overall satisfaction.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive and user-friendly features.
  • Easy integration and customization options.
  • Effective at encouraging customers to leave reviews.
  • Positive impact on brand reputation and customer trust through social proof.

Common Concerns

  • Billing issues with unclear resolutions.
  • Technical glitches and slow loading times.
  • Complexity in certain features like review importing and date inversions.
  • Some basic features becoming less functional after updates.

Final Thoughts

The "Stamped Product Reviews & UGC" app is well-regarded for its robust features and outstanding customer support, making it a valuable tool for e-commerce merchants looking to leverage customer feedback and enhance their site with user-generated content. Despite some recurring technical issues and billing concerns, the app's ability to facilitate authentic customer reviews and improve brand credibility is highly appreciated by users.

Truffle

Jan 23, 2026  on Shopify

Great customer service any time we have a technical issue. Very quick response times.

Feelingirl

Jan 19, 2026  on Shopify

To better serve our customers, we switched our plugin to Stamped. Customer service was very professional in answering and helping me with my questions. Thank you, Anthony R.

Biosota™ Organics Pty Ltd

Jan 14, 2026  on Shopify

Embassy London

Dec 23, 2025  on Shopify

Thanks to Eslam, Anthony and Sandy for being helpful and responsive with any issues we have had getting set up with stamped. They have all been helpful in helping me get the best out of Stamped.

LITVA'S Jewelry

Dec 21, 2025  on Shopify

5 Starts for Eslam and his incredible support.... 1 Star for the app: I have a 2.0 theme and trying to set up was impossible; backend told me to edit in theme editor-> theme editor told me to edit in backend...round and round, no success until Eslam had to go into my theme and install, then try to accommodate my requests. I had no way to control the look or functionality of this app from my end, which ultimately led me to not move forward and uninstall. Super disappointed as I was looking forward to having an app that served both reviews and loyalty. Perhaps those who are fluent in code would have no problems... Again, all good things to say about Eslam, 5 star support!

Girl Issa Wig LLC

Dec 12, 2025  on Shopify

sskein

Dec 09, 2025  on Shopify

Sandy was super communicative and gave detailed help. Thank you again! -Jess

COBA Board

Dec 07, 2025  on Shopify

They support their app and customers. I needed help and they helped.

HomeSpeechHome

Dec 04, 2025  on Shopify

I worked with Eslam to get reviews back on my store and the process was fast and smooth. Eslam was great at getting my reviews put back on every individual page as well as in my collections. Having Stamped reviews on my site greatly improves sales through social proof. Thank you all.

Terraseed

Dec 03, 2025  on Shopify

Great customer support when needed

Vital Nutritive

Dec 03, 2025  on Shopify

BetterMe Store

Dec 03, 2025  on Shopify

Sandy provided great support!

CapableCargo

Nov 25, 2025  on Shopify

Eslam was amazing to work with. Quick and thorough support! All of my questions were answered and the help was impeccable. Highly recommend Stamped for your Shopify store. Support is there when you need it!

Qumamy

Nov 20, 2025  on Shopify

Exceptional support team!

Vajracrafts

Nov 18, 2025  on Shopify

I am using this app since 2021. This is very easy to operate and support is very reachable.

Wearever Incontinence

Nov 12, 2025  on Shopify

Anthony and Kiran have been wonderful help for us, while getting a new store set up with our older account!

Kay's Fine Jewelry

Nov 10, 2025  on Shopify

Rock Your Nose Jewelry Inc.

Nov 07, 2025  on Shopify

The support is timely, intelligent, and helpful. Thank you!

Stjarnagloss

Oct 15, 2025  on Shopify

Brilliant customer support. Once the AI couldn't help me I set up a ticket and Anthony R got back to me in a timely and professional manner and helped me out with questions and even the set up of our account. I was a bit worried when Stamped lost its free trial as we had this on a few stores but it has been worth the subs on our busiest platforms and it is a great app that encourages customer interaction and feedback.

Active Feet

Oct 14, 2025  on Shopify

Really helpful and good customer service from Sandy! Thank you!

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