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Customer reviews: Stamped Product Reviews & UGC

Develop by Stamped.io

Reviews (6,475)

Overall rating
4.8

What Merchants Think

Overall, merchants express positive sentiments about the "Stamped Product Reviews & UGC" app. Users appreciate the extensive features and seamless integration with their platforms. Many merchants commend the responsive and efficient customer support, which plays a crucial role in resolving issues and enhancing their experience with the app. However, some merchants have encountered challenges with billing and technical glitches, which can affect their overall satisfaction.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive and user-friendly features.
  • Easy integration and customization options.
  • Effective at encouraging customers to leave reviews.
  • Positive impact on brand reputation and customer trust through social proof.

Common Concerns

  • Billing issues with unclear resolutions.
  • Technical glitches and slow loading times.
  • Complexity in certain features like review importing and date inversions.
  • Some basic features becoming less functional after updates.

Final Thoughts

The "Stamped Product Reviews & UGC" app is well-regarded for its robust features and outstanding customer support, making it a valuable tool for e-commerce merchants looking to leverage customer feedback and enhance their site with user-generated content. Despite some recurring technical issues and billing concerns, the app's ability to facilitate authentic customer reviews and improve brand credibility is highly appreciated by users.

Five Little Diamonds

Oct 09, 2024  on Shopify

Had an issue with stars and reviews not showing when I changed themes, and Vi was so helpful in fixing the problem for me. Within a few hours it was all sorted. Thank you so much, would highly recommend!

bkr

Oct 09, 2024  on Shopify

Use this app if you want to get sued for being out of compliance with American ADA WCAG accessibility issues. They don't care about you or your business and it shows because they don't do anything about it.

Emerson & Oliver

Sep 23, 2024  on Shopify

The customer service team went above and beyond to assist me to set up a new option with my Stamped IO app. This allowed me to further utilize this app. Very appreciated!!!!!

ExcellentSupply.com

Sep 21, 2024  on Shopify

Our experience was mediocre. The app has some glitches. The way it tallied our customer orders was inaccurate. When we upgraded to their "Business" plan, a couple of the included options were not functioning. And the reviews in the carousel were poorly formatted / looked wonky. Reached out to support, and they were slow to respond. For the price of this app we expected more. We uninstalled Stamped and moved on to a more polished review platform.

SacredHuman

Sep 18, 2024  on Shopify

Stamped support was very responsive which I appreciate it. The app can have some hiccups but support sorted it all out. Thank you for the help.

ExcellentSupply.com

Sep 17, 2024  on Shopify

Great review app! Much more polished than Judgeme. Stamped costs more than Judgeme, but hey, reviews influence purchases, so I’m not thinking it’s wise to cut corners here. I’m impressed with the overall experience of Stamped. Also, I reached out for support on a couple of items setting things up, and they were helpful. Only flaw I see is that the star rating loads slow. Aside from the somewhat laggy behavior of the star ratings, everything else is excellent.

Fibflx

Sep 17, 2024  on Shopify

Thank you so much to the Stamped team for your prompt and efficient assistance. You provided timely feedback on our multiple adjustments, which helped resolve our issues! We truly appreciate it!

2RoyalHounds

Sep 11, 2024  on Shopify

Excellent customer service and support for installing my google reviews coding into the backend of my own website. Plus I have also been using Stamped for my very own reviews for a few years now and the product is super easy to use for my customers. Highly recommend Stamped. Thank you.

Blankeey - להתכרבל עם עצמך

Sep 10, 2024  on Shopify

The app works great, helps me bring a lot of new customers to the site. Sid was great and helped me a lot with installing the app.

Cottontreeicecreamery

Sep 08, 2024  on Shopify

Fantastic experience. I recommend this plugin to lots of my Shopify colleagues. Also they have a great support team.

evanrubyshop

Sep 05, 2024  on Shopify

The company reps I communicated with were prompt, efficient and well knowledgeable of their product. I was able to resolve my review issues with their support and instruction in no time. It is rare to find such diligent service. I highly recommend them for this product.

Hueman Sol

Sep 03, 2024  on Shopify

Really great app to help me drive sales to my business! The customer service team is very helpful and very responsive!

Redbarn Pet Products

Sep 03, 2024  on Shopify

Their customer service was helpful in getting a task done quickly and they communication was great. Niran was a pleasure to work with!

Kitchen Bruja

Aug 28, 2024  on Shopify

I had an issue with the app and Arjun helped me. He was efficient, quick to find the issue and correct it. He provided top notch customer service.

ecoMVMNT

Aug 21, 2024  on Shopify

As always our experience when connecting with Stamped is outstanding. They are quick to respond and provide expert advice. And we love their Stamped Product Review app not only for our needs but more importantly making it easier for our customer to send us a review. Highly recommend Stamped to all e-commerce merchants!

Homesector

Aug 20, 2024  on Shopify

App with great potential. Many thanks to Sid for the help with the integration. This is your reviews app.

PACK EASY

Aug 20, 2024  on Shopify

Amazing support from Sid - thanks a ton! We have the app since quite some time and are happy with it. It's quite pricey though if you want some nice features added.

Buttonscarves

Aug 19, 2024  on Shopify

We have been using Stamped for 3 years and we are very satisfied with their apps and service. The ability to customize widgets, integration with other apps, really help us to have a good experience for our customers.

DUVET HOG

Aug 15, 2024  on Shopify

Stamped.io really know what they're doing when it comes to reviews. I've tried others and basically customers actually leave reviews using this app - which is the main thing! Also, little things like the quality of the product image 'pulled' from the product page to the review request email is excellent compared to other apps. The Stamped.io team are excellent, and all really understand their system well and are able to provide seriously good customer care. There are helpful pages on their site explaining everything, but if you don't understand a member of their team will explain it and provide little videos that make everything super clear. They're also quick to respond and do whatever they can to help you, eg creating the review widgets on your site pages for you. I'm probably making it all sound like it's a bit of effort to get set up - it's not. But a little bit more effort when you already have a spreadsheet of reviews that need importing, if you're moving from another review provider. In fact, I have returned to Stamped.io having been talked into trying an alternative provider for an additional benefit (which didn't work in any case!). All I can say is, when something works one can easily take it for granted. Now that I have returned to using Stamped.io, I have even more trust in their knowledge and have moved up a notch to a plan that will provide all the more features and benefits, such as their loyalty scheme and add more features to the reviews. This will ultimately make it easier for potential customers to find reviews that address any anxieties they may have (using keywords). It's been a hard lesson, but I'm so pleased to be back with Stamped.io, I really am. Thanks so much for your help guys : )

Kitchen Groups

Aug 15, 2024  on Shopify

New updates on the app make it worthless to use, and basic features like import reviews are not working anymore.

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