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Customer reviews: Stamped Product Reviews & UGC

Develop by Stamped.io

Reviews (4,017)

Overall rating
4.7

What Merchants Think

Overall, merchants express positive sentiments about the "Stamped Product Reviews & UGC" app. Users appreciate the extensive features and seamless integration with their platforms. Many merchants commend the responsive and efficient customer support, which plays a crucial role in resolving issues and enhancing their experience with the app. However, some merchants have encountered challenges with billing and technical glitches, which can affect their overall satisfaction.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive and user-friendly features.
  • Easy integration and customization options.
  • Effective at encouraging customers to leave reviews.
  • Positive impact on brand reputation and customer trust through social proof.

Common Concerns

  • Billing issues with unclear resolutions.
  • Technical glitches and slow loading times.
  • Complexity in certain features like review importing and date inversions.
  • Some basic features becoming less functional after updates.

Final Thoughts

The "Stamped Product Reviews & UGC" app is well-regarded for its robust features and outstanding customer support, making it a valuable tool for e-commerce merchants looking to leverage customer feedback and enhance their site with user-generated content. Despite some recurring technical issues and billing concerns, the app's ability to facilitate authentic customer reviews and improve brand credibility is highly appreciated by users.

BT CORP

Nov 20, 2024  on Shopify

Andrea in support did an amazing job in assisting us in migrating our reviews from our previous platform. Highly recommend this app!

RENOVACUERO

Nov 14, 2024  on Shopify

At first, I had a problem because the main widget wasn't appearing on my website. I contacted the online support and they have been really helpful. Thank you so much Elvis and Niran. They solved the issue with me. Besides this, Stamped is in my opinion the best review app on Shopify. THank you so much

El Potrero Western Wear

Nov 13, 2024  on Shopify

Great app and amazing help. Had a few issues that needed to be fixed with group reviews, and Arjun was able to fix the issues and explained to me how it will be fixed. 10 / 10 service

Cathcart Elliot Online Shoe Shop

Nov 12, 2024  on Shopify

Great app, been using for a couple of years, recently - a very helpful migration of all my stamped reviews from magento to shopify taken care of by stamped support.

As Intended

Nov 12, 2024  on Shopify

Been using it for a year plus, and have been really happy with it's seamless ability to collect customer feedback, and having it displayed within the product pages in a visually pleasing manner.

Lettrage Vélo

Nov 04, 2024  on Shopify

SAV ultra compétent lors d'un changement de thème. Problème d'installation réglé en quelques heures. Merci

DIY Garden Homes

Nov 04, 2024  on Shopify

Stamped can be a little confusing to get your head around when you first start. I encountered a few bumps when starting, however, their customer service team is excellent. They went above and beyond to make sure I was happy!

Dunethin House Designs

Nov 03, 2024  on Shopify

This app does not work as stated. Review imports are nigh on impossible, conflicting info is given re. date formats and errors constantly get thrown up. Also, the app incorrectly inverts dates for some reviews if import achieved - giving future dates for reviews (e.g. 3 December 2024). Also, the app is so slow to update changes made (i.e., 24 hours for a small change to an email review template). Unusable.

SKIN BY IREI

Nov 02, 2024  on Shopify

There was an issue with my app updating and my reviews showing and James replied quickly and clearly. He fixed the problem for me and i really appreciate his customer service. I definitely recommend this app for all your reviews.

DinoStorus.com

Oct 29, 2024  on Shopify

So far I really like Stamped. It came recommended to me. I use their free plan, and it's still very useful. Adds a lot of production value to my store. And their customer support is 1 on 1, very attentive, and able to customize certain things completely for free.

The Hippy Clothing Co.

Oct 28, 2024  on Shopify

We have been with them for years now. They are great, any problems they are on it. Friendly and helpful support. Thanks!

Kaz's Knife and Kitchenware

Oct 27, 2024  on Shopify

Struggling with the rate badge installation in our website, I reached out for support. Niran responded incredibly well and solved the matter in a day after I sent the request. Outstanding customer service!!

Five Little Diamonds

Oct 09, 2024  on Shopify

Had an issue with stars and reviews not showing when I changed themes, and Vi was so helpful in fixing the problem for me. Within a few hours it was all sorted. Thank you so much, would highly recommend!

bkr

Oct 09, 2024  on Shopify

Use this app if you want to get sued for being out of compliance with American ADA WCAG accessibility issues. They don't care about you or your business and it shows because they don't do anything about it.

Emerson & Oliver

Sep 23, 2024  on Shopify

The customer service team went above and beyond to assist me to set up a new option with my Stamped IO app. This allowed me to further utilize this app. Very appreciated!!!!!

ExcellentSupply.com

Sep 21, 2024  on Shopify

Our experience was mediocre. The app has some glitches. The way it tallied our customer orders was inaccurate. When we upgraded to their "Business" plan, a couple of the included options were not functioning. And the reviews in the carousel were poorly formatted / looked wonky. Reached out to support, and they were slow to respond. For the price of this app we expected more. We uninstalled Stamped and moved on to a more polished review platform.

SacredHuman

Sep 18, 2024  on Shopify

Stamped support was very responsive which I appreciate it. The app can have some hiccups but support sorted it all out. Thank you for the help.

ExcellentSupply.com

Sep 17, 2024  on Shopify

Great review app! Much more polished than Judgeme. Stamped costs more than Judgeme, but hey, reviews influence purchases, so I’m not thinking it’s wise to cut corners here. I’m impressed with the overall experience of Stamped. Also, I reached out for support on a couple of items setting things up, and they were helpful. Only flaw I see is that the star rating loads slow. Aside from the somewhat laggy behavior of the star ratings, everything else is excellent.

Fibflx

Sep 17, 2024  on Shopify

Thank you so much to the Stamped team for your prompt and efficient assistance. You provided timely feedback on our multiple adjustments, which helped resolve our issues! We truly appreciate it!

2RoyalHounds

Sep 11, 2024  on Shopify

Excellent customer service and support for installing my google reviews coding into the backend of my own website. Plus I have also been using Stamped for my very own reviews for a few years now and the product is super easy to use for my customers. Highly recommend Stamped. Thank you.

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