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Customer reviews: Stamped Product Reviews & UGC

Develop by Stamped.io

Reviews (6,475)

Overall rating
4.8

What Merchants Think

Overall, merchants express positive sentiments about the "Stamped Product Reviews & UGC" app. Users appreciate the extensive features and seamless integration with their platforms. Many merchants commend the responsive and efficient customer support, which plays a crucial role in resolving issues and enhancing their experience with the app. However, some merchants have encountered challenges with billing and technical glitches, which can affect their overall satisfaction.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive and user-friendly features.
  • Easy integration and customization options.
  • Effective at encouraging customers to leave reviews.
  • Positive impact on brand reputation and customer trust through social proof.

Common Concerns

  • Billing issues with unclear resolutions.
  • Technical glitches and slow loading times.
  • Complexity in certain features like review importing and date inversions.
  • Some basic features becoming less functional after updates.

Final Thoughts

The "Stamped Product Reviews & UGC" app is well-regarded for its robust features and outstanding customer support, making it a valuable tool for e-commerce merchants looking to leverage customer feedback and enhance their site with user-generated content. Despite some recurring technical issues and billing concerns, the app's ability to facilitate authentic customer reviews and improve brand credibility is highly appreciated by users.

Flax + Beets

Aug 13, 2024  on Shopify

Customer service is absolutely brilliant- best I have come across especially Sid and the product is great too- easy to use with lots of features and upgrades

LNC HOME

Aug 12, 2024  on Shopify

Great support, I had an amazing experience with the product support team! Niran was incredibly responsive and went above and beyond to answer all my questions promptly. I truly appreciate the quick and thorough assistance—it made all the difference!

Dermalogica NZ

Aug 04, 2024  on Shopify

Niran was amazing and super helpful. The team helped us get the star rating badge installed below the product title on our product pages in our correct font and colours and it looks amazing.

Suzies CBD Treats

Aug 04, 2024  on Shopify

We've loved using Stamped and their customer support team was incredibly helpful and responsive when we had inquiries about bringing our existing reviews from our Wix site to our brand new Shopify site.

HoN

Jul 30, 2024  on Shopify

Customer service is OUTSTANDING! We love all the functions of this app, and the customer service goes above and beyond

Salon Blissful

Jul 29, 2024  on Shopify

Absolutely love and recommend the app. I was having issues figuring out how to display product reviews under each product and on collection pages however, Eslam, my representative assisted me in getting everything resolved as soon as possible. I love using the app and having such great support staff.

Nano in Black

Jul 22, 2024  on Shopify

L'application est facile à installer et à configurer. Très bon service de support, rapide et à l'écoute

Ruff Rover

Jul 22, 2024  on Shopify

Repeated Issues with Importing Reviews from AliExpress to Stamped.io and Unresolved Problems. I've been using the Stamped.io app for my Shopify store for some time now, and while the app has some useful features, my overall experience has been frustratingly negative. The primary issue I've encountered is with the API integration, specifically when trying to import reviews from AliExpress and dealing with very slow customer support response and resolution. Every time I attempt this, I receive an error message stating that no HTTP resource was found to match the request URI. Despite attempting to resolve the issue with customer support assistance, the problem remains unresolved. I've reached out to Stamped.io support multiple times about this issue, but unfortunately, the problem persists. It's disappointing to see that this critical functionality is consistently unreliable. The lack of resolution and the repeated nature of this issue have made it difficult to trust the app's reliability. While the app has potential and offers good features when it works, the repeated technical issues and lack of effective support have been a significant drawback. I hope that Stamped.io can address these issues promptly and improve their support response to provide a better user experience.

Styleintelligence

Jul 16, 2024  on Shopify

Stamped is really excellent and have responsive support. However, we just found out we have been paying for a service that is not fit for our purpose because all our products are free to download (we are a publisher). So, Stamped is great unless your products: a) have a price of $0.00 b) have negative inventory So, for the reason that we have just found out a + b after using Stamped for years, we're giving it a low rating. I doubt they will refund us, but they should really let users know that this is the case before signing up. We only found out after persisting with multiple emails to support.

Lighthouse Sports

Jul 12, 2024  on Shopify

I do love the bag! I have been on the lookout for a new one for some time and this is perfect. It is attractive, light weight, has the right sized pockets for drinks, balls, towels, paddles and phone. so well designed to be functional and fashionable.

MIFA and Co

Jul 11, 2024  on Shopify

Great app. We've been using it since we started our webstore over 6 years ago. The updates look great and the support is good as well. Would recommend.

Switch Hits

Jul 10, 2024  on Shopify

Glad that i get my problem solved very easily and very cooperative support members to handle the scenario patiently and got reply on time.

Naturally Cooked

Jul 10, 2024  on Shopify

Great app, super versatile. Customer service is also super responsive which is always a plus. Definitely recommend.

Fish On

Jul 10, 2024  on Shopify

Great design, a little costly, but support makes it worth it. This team gets it done and quickly. Hats off to Sid for your help!

Grizzly Shelter Ltd.

Jul 10, 2024  on Shopify

A wonderfully helpful app for moderating and showing customer reviews. Very well design site widgets and flexibility. I'd highly recommend to any ecommerce owner looking to display quality social proof. Excellent support as well if any issues or questions.

Create Your Skate

Jul 01, 2024  on Shopify

Stamped is perfect for our store. Its simple, has great features and if you have some issues, Stamped employees are super nice and fast! Definitely recommend this app!!!

customboxes.io

Jun 30, 2024  on Shopify

Stamped has been a solid app to work with overall. My only compliant was when we were trying to get our Google Seller Ratings completed...their documentation was incorrect, but their team stepped up and helped us get it all worked out.

The Silk Co Byron Bay

Jun 23, 2024  on Shopify

Excellent customer service. We needed assistance to get up and running and the team were so helpful and got back to us really quickly. Its a great app, really user friendly and really helps to boost sales.

SCOUT

Jun 21, 2024  on Shopify

AWESOME support. It is a Saturday and the chatbot was of little use. It then invited me to get in touch via email. I was not expecting much. But then I got a reply in less than 2 minutes I would say. My reviews were missing all of a sudden and they needed to add some customer display widget. Only thing that would have been better is if they were able to tell when this issue started and why. Possibly due to my theme, another app, or Shopify itself. Mystery continues. I was also happy that they offered to help with the fix. It simply took a collaboration request and about 10 minutes. It would have taken me MUCH longer I am sure.

Head Candy Smoke Shop

Jun 18, 2024  on Shopify

We have been using Stamped for several years now. Easy to customize your widgets. Overall great experience. We recently needed to contact support to help with some app performance issues that we encountered after updating our theme. Ashok was fantastic to work with. He was quick, clear, and thorough with his assistance. We've tried other review apps and Stamped out performs them all!

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