Reviews: Stamped Product Reviews & UGC

Name: Stamped Reviews &amp; Loyalty
Brand: Shopify
SKU: shopify-product-reviews-addon-app-by-shopify
Rating: 4.7 (3706 reviews)

Customer reviews: Stamped Reviews & Loyalty

Develop by Shopify

Reviews (3,706)

Overall rating

4.7

5

237
4

9
3
2

5
1

23

What Merchants Think

Overall, merchants express positive sentiments about the "Stamped Product Reviews & UGC" app. Users appreciate the extensive features and seamless integration with their platforms. Many merchants commend the responsive and efficient customer support, which plays a crucial role in resolving issues and enhancing their experience with the app. However, some merchants have encountered challenges with billing and technical glitches, which can affect their overall satisfaction.

Key Strengths

Exceptional customer support with quick response times.
Comprehensive and user-friendly features.
Easy integration and customization options.
Effective at encouraging customers to leave reviews.
Positive impact on brand reputation and customer trust through social proof.

Common Concerns

Billing issues with unclear resolutions.
Technical glitches and slow loading times.
Complexity in certain features like review importing and date inversions.
Some basic features becoming less functional after updates.

Final Thoughts

The "Stamped Product Reviews & UGC" app is well-regarded for its robust features and outstanding customer support, making it a valuable tool for e-commerce merchants looking to leverage customer feedback and enhance their site with user-generated content. Despite some recurring technical issues and billing concerns, the app's ability to facilitate authentic customer reviews and improve brand credibility is highly appreciated by users.

Joonya (AU)

Apr 07, 2024 on Shopify

We paid upfront for a year for your reviews using Mustafa N. as our account support, and our development project took far longer than expected. We are still going and its nearly a year later. Stamped refuse to refund us or provide credit to reflect the delay. We have not used your software at all, and yet they say we are not entitled to a refund or anything, which I find egregious and this is something everyone needs to be aware of. Someone from Stamped, please contact me to arrange a resolution as I don't want to write bad reviews all over the place. Thankyou

Hempz

Apr 05, 2024 on Shopify

Ben, a product support specialist, was very helpful with bulk uploading reviews and ensuring they loaded properly and promptly. Very satisfied with the support team.

BullyStick.com

Mar 28, 2024 on Shopify

Stamped is trash. I installed it when migrating store to shopify and it emailed 200 customers for reviews automatically. It also would not let me turn off the request review sequence.

Humble Lamb

Jan 29, 2024 on Shopify

I've been using Stamped for years now, and I love it! It's pricey since it offers many features, but I only use the reviews.

Lambertones Pickups

Jan 23, 2024 on Shopify

Listen, every app is flawed. All kinds of bugs and glitches happen every once in a while. BUT - overall, it's a beautiful gathering of clout for my business. And their customer service is fantastic. Samantha transferred 200+ 5* reviews from an accidentally deleted product to a new product listing and saved us. Thank you guys! Loving this app!

Free Spirit Bike Jerseys

Jan 19, 2024 on Shopify

Love this app! We are a very small online business and with Stamped automated system, we now have wonderful reviews posted for our products, with more coming in each month. It feels like magic! Plus their support team is very pleasant and helpful whenever we have a question. Highly recommend!