Excellent communication, fast response time. We reached out to Helen with an issue and was fixed in no time.

Review for Helen I recently worked with Helen and she was fantastic. Right from the start, you could tell she really knows her stuff and has an eye for the little details. Helen’s communication was spot on, clear, easy to understand, and always on time. Whether it was a tricky project or just a quick question, she had practical answers that kept everything on track. What really stood out was her energy and enthusiasm. She tackled every task with real passion, which was contagious and helped us get some great results. So much so that this is the first review I have ever left online. Ever. She honestly went above and beyond my expectations - quite literally the best customer service rep I have had the great pleasure in receiving assistance from. ⭐⭐⭐⭐⭐

Absolutely amazing app - has been a lifesaver for our personalised product range. The conditional logic rules in particular are great for cleaning up the UI whilst having multiple options. Great support too - Helen has been very helpful with any requests we've had.

Rosie helped with all concerns I had in maximizing this app for my website. It was a pleasure and I appreciate it.

The team at Globo were incredibly helpful. They responded quickly to my issue and worked remotely to solve the problem. Wonderful service. Highly reccommend these guys.

These are the things that make an outstanding product! Excellent app - It had 100% of what we wanted and even more. It allows very complex option creation and even has conditional logic. Excellent support- I was surprised how fast it all happened, Helen from the support answered my questions in no time!

I was having a hard time creating text fields and options for my ordering system. Until I was recommended by a Shopify Customer Service to this app. It was simple to use, I also got help from Helen, one of the staff working in Globo Product Options, She is very prompt and her service is just really on the ball.

I had the pleasure of interacting with Helen from the support team, and I cannot say enough about how exceptional she is. From the moment our conversation began, it was clear that Helen is not only incredibly knowledgeable but also deeply committed to providing top-notch customer service. Her patience and understanding made me feel valued and supported throughout the entire process. Helen went above and beyond to ensure that all my concerns were addressed, and her friendly demeanor made the experience even more pleasant. It's rare to encounter someone as dedicated and supportive as Helen, and I truly appreciate all the help she provided. She’s a true asset to the team!

Je recommande, l'application fonctionne. J'ai demander de l'aide via le chat, un agent de support ( Helene) ma aidé de manière très rapide et aimable :)

Thank you for the prompt help from the Globo team. Much appreciated. Their service, especially Helen their staff is very helpful to help me with the theme setting.

Amazing customer support, I had several changes to the functions and look of the app through live chat. They were very patient and knowledgeable and provided all the answers that I needed.

I've always used the app successfully. Had an issue recently and customer service took care of it quickly. Thank you!

Only just downloaded the app, but so far so good - Helen was super helpful as I am not the most knowledgeable shopify user! Thank you for your patience and support.

Great app, does exactly what it should and the service is extremely good, live chat is available within minutes and can help with any problem.

I had a question about a feature and Helen was very helpful I highly recommend this app for product personalisation!

Useful and a easy to integrate with your theme. Also, good option so customizations do not alter your shopping cart (if item with variant is deleted from cart, the variant is automatically erased as well, other apps leave the variant on the cart which is a problem). Also, receipts on terminal print out well and clear, with the variants specified clearly, it is easy manage orders at the store. Good customer support!

It took a hot minute to figure it out, but Rosie was amazing in the chat option and helped me figure it out. I granted temporary access to her for her to help.

I reached out to Customer service regarding the backgrounds on their dropdown lists not properly displaying. Helen responded letting me know she was the employee assigned to assist me and she will let me know when my issue was resolved. Within 20 minutes, I had my issue solved :) great customer service! Thank you again, Helen!!

Great app that hit all of our checkmarks. We recently had an issue that we were unable to figure out so we contacted support. Helen was a great help, kept us updated, and let us know that the issue had been resolved in a very swift manner.

Great Support, help me straight away to fix my issues with add on price. The app is very easy to use and the support team is amazing.