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Customer reviews: Boost AI Search & Filter

Develop by Boost Commerce

Reviews (1,960)

Overall rating
4.7

What Merchants Think

Merchants generally have a positive impression of the "Boost AI Search & Filter" app, praising its extensive functionality and excellent customer support. Many users report that the app significantly enhances the search and filter experience on their stores, allowing for more effective navigation of product catalogs. The customization options and seamless integration with existing systems are also highlighted as strong points. However, some issues with pricing transparency and technical difficulties when uninstalling the app have been noted.

Key Strengths

  • Outstanding and responsive customer support
  • Robust search and filter capabilities
  • Intuitive user interface and ease of customization
  • Improves search functionality and user experience
  • Effective integration with Shopify and other themes

Common Concerns

  • Pricing transparency and costs can be an issue
  • Potential technical problems after uninstalling the app
  • Some users found the default search capability less effective than Shopify's native search
  • Response times may vary, especially during busy periods

Final Thoughts

The "Boost AI Search & Filter" app is highly regarded for its transformative features and exceptional support service, making it a valuable asset for enhancing store search capabilities. While it offers many advantages, potential users should be mindful of pricing clarity and ensure they have the necessary support in place should uninstall or technical issues arise. Overall, the app is a strong choice for improving customer search experiences on Shopify stores.

Muze Pens

Jul 13, 2024  on Shopify

So far, so good! We've been using it for a few months and enjoy the functionality of the app as well as the customer service. Paola and Seri were helpful in getting me setup and showing me some of the customization features available.

Pit Crew Cycles

Jul 11, 2024  on Shopify

I had an excellent experience with the customer service provided by Billie. I received timely assistance and was sent the necessary instructions to complete my installation successfully. The follow-up to ensure I completed the steps correctly was much appreciated. This level of service is often talked about but rarely seen. Billie was kind and professional throughout the entire process. Highly recommend!

GearUp New Zealand

Jul 09, 2024  on Shopify

We have been using this app for enabling search brings metafield entry. Quite easy to set up, search did not work at the beginning but support fixed this quickly. Recommended!

Beyond Two Rings

Jul 07, 2024  on Shopify

Support was very helpful. App is not perfect, but none of them are. Support was there to help me resolve my issues quickly. They are sharp on the details

eu.timeresistance.com

Jul 07, 2024  on Shopify

We wanted to display product variants in the collection page instead of standard shopify product listings being displayed and this is the only app that actually works without any issues out of the box. Additionally we also needed some additional customizations to better fit our design and support was really helpful and really quick to come up with solution. Big thanks to Will and the rest of the team!

Jokers Costume Mega Store

Jun 27, 2024  on Shopify

Needed to make some changes to suit our theme appearance and service and response was quick. Just started to using the app and it deliveries much superior results than Shopify's native search results

Les Coupons de Saint-Pierre

Jun 24, 2024  on Shopify

L'application fonctionne très bien et si un problème survient , vous pouvez toujours contacter le service d'assistance. L'équipe d'assistance est toujours heureuse de vous aider.

Dämmstoff Online

Jun 24, 2024  on Shopify

Very helpful team and a great app. Lots of customization options too for the filters, so almost anything is possible.

doobysnailsltd

Jun 23, 2024  on Shopify

Have been using boost for over a year now and have not had any issues with the app. Recently had a minor problem with boost and another app but a thorough explanation was provided by BOOST and all has been resolved. 100% recommend.

EXP Tech

Jun 20, 2024  on Shopify

Boost AI Search App is a game-changer for our website. Its algorithms deliver fast and accurate results. The professional support provided by the Boost Commerce is exemplary. The comprehensive documentation and tutorials available are also very helpful for troubleshooting and getting the most out of the app.

steda

Jun 19, 2024  on Shopify

The app works great and if a problem occurs or you can't find a function, you can always contact support. The support team is always happy to help.

Partsource

Jun 18, 2024  on Shopify

Jack from the technical support team was amazing. We was able to solve my issue with ease and provided guidance for future issues. A+

Allenjoy Studio

Jun 18, 2024  on Shopify

This app is easy to use and far more powerful than Shopify's native search function. It has significantly improved the search experience for my customers. I encountered a minor issue while setting up the app, but their support team was instantly available and very professional. They resolved my problem quickly and efficiently. I'm extremely happy with this app and highly recommend it to anyone looking to enhance their store's search capabilities.

Sabas Shop

Jun 16, 2024  on Shopify

Llevamos un par de meses trabajando con esta aplicación y es muy completa. Lanzan actualizaciones de seguido mejorando la apariencia y funcionalidad de los filtros. Hemos tenido varios problemas de apariencia y bugs, su equipo técnico lo ha resuelto rápida y eficazmente, 10/10. Una aplicación eficiente y sin precios exagerados. Muy contentos.

Elektor

Jun 13, 2024  on Shopify

Great application that improves search/recommendations. We've had some troubles with making sure it works well with Shopify Markets feature, but thanks to amazing support it was resolved.

Dárková krabička

Jun 11, 2024  on Shopify

I am very satisfied with the application. Not only does it look great, but it is really fast and has improved the e-shop in terms of SEO. The support works great - we wrote over 40 emails in a week, where they helped me set everything up correctly and integrate it with my requirements. 5 stars out of 5! good job!

It's Now Cool Europe

Jun 02, 2024  on Shopify

We use this app on many of our brands and it works very well. Boost system is really powerfull. We had an issue working with subdirectories and Boost support helped us to fix it very quickly. I grandly reccomand.

Spinchy

Jun 02, 2024  on Shopify

Super app og virkelig god support, der også hjælper med at tilpasse appen til dig behov, hurtigt og effektivt.

BON MAXIE

May 29, 2024  on Shopify

Sajid, the developer, was extremely helpful and quick with the custom changes that were required! Thank you :)

Abbyson.com

May 29, 2024  on Shopify

It's been over 3 weeks since our last contact with Boost. Is the customer service team no longer part of the team? We love the functionality of boost and we are using the most expensive plan but the service is poor compared to all other apps. I hope this review leads to them responding to my 5+ follow up emails.

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