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Customer reviews: Boost AI Search & Filter

Develop by Boost Commerce

Reviews (1,960)

Overall rating
4.7

What Merchants Think

Merchants generally have a positive impression of the "Boost AI Search & Filter" app, praising its extensive functionality and excellent customer support. Many users report that the app significantly enhances the search and filter experience on their stores, allowing for more effective navigation of product catalogs. The customization options and seamless integration with existing systems are also highlighted as strong points. However, some issues with pricing transparency and technical difficulties when uninstalling the app have been noted.

Key Strengths

  • Outstanding and responsive customer support
  • Robust search and filter capabilities
  • Intuitive user interface and ease of customization
  • Improves search functionality and user experience
  • Effective integration with Shopify and other themes

Common Concerns

  • Pricing transparency and costs can be an issue
  • Potential technical problems after uninstalling the app
  • Some users found the default search capability less effective than Shopify's native search
  • Response times may vary, especially during busy periods

Final Thoughts

The "Boost AI Search & Filter" app is highly regarded for its transformative features and exceptional support service, making it a valuable asset for enhancing store search capabilities. While it offers many advantages, potential users should be mindful of pricing clarity and ensure they have the necessary support in place should uninstall or technical issues arise. Overall, the app is a strong choice for improving customer search experiences on Shopify stores.

Elings Craftbeer Test

Sep 04, 2024  on Shopify

What a great app and even better support! All my questions get a clear answer, workaround or just a no. In this case it's immediately clear if something is possible or not. Even when I have complex questions this is the case!

FXR Racing Canada

Aug 28, 2024  on Shopify

Jack, Paola, and the whole Boost Support team have been great to work with. Very satisfied with the work they've done for us and have been helpful whenever we have questions or we need something custom work done.

Biblio Bloom

Aug 22, 2024  on Shopify

I've been using the Boost AI Search & Filter app for a while now, and I'm thoroughly impressed. The app is incredibly easy to use, making it simple to set up and customize for my store's needs. What stands out even more is the support team—every time I've had a question or needed assistance, they've been enthusiastic and quick to help. It's rare to find such a combination of excellent functionality and outstanding customer service. Highly recommended for anyone looking to enhance their store's search and filtering capabilities!

Metro Hobbies

Aug 21, 2024  on Shopify

Pro This app has a variety of use. Service-wise,support team (Oliver) is very active and help fix our problems as expected Cons A bit pricey and based on product numbers

ArtIsBetter

Aug 20, 2024  on Shopify

The service was very good and they were very patient in dealing with the problems I encountered. Looking forward to seeing the end! Thank you ~

ebebek-test-magaza

Aug 13, 2024  on Shopify

This application is backed by an outstanding team, ensuring everything runs smoothly. The support is exceptional - thank you!

Gleim the Jeweler

Aug 12, 2024  on Shopify

I needed to have the collection template modified, so I created a ticket. Within that day, I got a response back from the Boost team. They were very responsive and professional, and were able to make the custom code change for me in a timely manner. Thank you Charlie and Oliver for helping!

The Watch Factory ®

Aug 07, 2024  on Shopify

I have $300 of unpaid earnings in my affiliate account. I have sent you many emails requesting the release of the money, but I have not received any replies. You are continuing to ignore my emails. This is the final email I will write to you. If I do not receive a response to this email, I will uninstall the app from my Shopify client stores. Username: [email protected]

Ritzberg

Aug 03, 2024  on Shopify

Once we uninstalled, this app completely crashed and removed the products in our collection pages. You can only see the header, the footer on any collection page. What kind of malicious code did you add to your app? Can you fix this mayhem you caused?

White Deer Stationery

Aug 01, 2024  on Shopify

Great support, team is always very kind and helpful. We have been using this app for quite a while now. App has any useful features and excels in offering extensive customization options, perfect for allowing us to create a more immersive experience for our customers. 5/5 stars

Wheels Motorcycles

Jul 28, 2024  on Shopify

Very good app, support is fantastic, had an issue with translations but they logged in and fixed it really quickly.

Select Trends Boutique

Jul 25, 2024  on Shopify

I love this app because it makes my store so much easier to shop and customer service is stellar! The filters and search items are very customizable. The help tutorials cover everything. 100% Happy with this app.

D'IYANU

Jul 23, 2024  on Shopify

Very customizable. Customer team is always very responsive, and they will implement most changes for you.

HCL Clamping UK/Europe

Jul 23, 2024  on Shopify

Seri was great and helped me find a solution to my problem, quickly and easily. very happy with service

Darts Online

Jul 21, 2024  on Shopify

My experience with the support team has been fantastic. They have always been quick and efficient in resolving any queries and issues that I have had. They were very helpful when I was trying to duplicate styling from one of my stores to my new store and updating the theme. Help was very much appreciated. Great app, great support.

Computer Lounge

Jul 21, 2024  on Shopify

unlimited filter options (tag and Metafiled) is true but cost a fortune. If you need more than 20 slots, it will need extra charge of $50 for each 5 slots.

Sicis Jewels

Jul 21, 2024  on Shopify

We have been using this app for several months now and are very satisfied. Most of all, we appreciate the speed and helpfulness of the customer support team, who are always ready to fix small bugs that may pop up over time.

78&SUNNY

Jul 18, 2024  on Shopify

First, Boost is a great app that gives us everything we were looking for regarding collection and search pages. The product recommendations are also a great feature. The native integration is fast and easy to setup and customize. Second, Boost customer service has been stellar! They are always quick to respond and ready to help in any way possible. I highly recommend them to any one, large or small shops alike.

Plant Therapy

Jul 16, 2024  on Shopify

Boost AI has a lot of great features at a much better price than our previous search provider. Their support is pretty good and have been responsive to our many questions while getting configured, if a little slow (overnight responses). We have some issues, specifically around side-cart replacement on search pages (which is a pain). We're looking forward to whatever new functionality gets rolled out in the future.

Petriotics

Jul 14, 2024  on Shopify

We've been using the Boost AI Search & Filter app for our Shopify store and are thoroughly satisfied with both the app and the support team. The app significantly enhances our search functionality with accurate AI-powered results and advanced filtering options, enabling customers to find products quickly and improving their shopping experience. Its easy integration and extensive customization options allow us to tailor the app to our specific needs. The support team is prompt, professional, and always ready to help with any issues or questions. Overall, the improved search capabilities have led to higher customer satisfaction and increased sales. Highly recommend Boost AI Search & Filter for any Shopify store looking to upgrade its search and filter functions.

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