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Customer reviews: Boost AI Search & Filter

Develop by Boost Commerce

Reviews (2,006)

Overall rating
4.7

What Merchants Think

Merchants generally have a positive impression of the "Boost AI Search & Filter" app, praising its extensive functionality and excellent customer support. Many users report that the app significantly enhances the search and filter experience on their stores, allowing for more effective navigation of product catalogs. The customization options and seamless integration with existing systems are also highlighted as strong points. However, some issues with pricing transparency and technical difficulties when uninstalling the app have been noted.

Key Strengths

  • Outstanding and responsive customer support
  • Robust search and filter capabilities
  • Intuitive user interface and ease of customization
  • Improves search functionality and user experience
  • Effective integration with Shopify and other themes

Common Concerns

  • Pricing transparency and costs can be an issue
  • Potential technical problems after uninstalling the app
  • Some users found the default search capability less effective than Shopify's native search
  • Response times may vary, especially during busy periods

Final Thoughts

The "Boost AI Search & Filter" app is highly regarded for its transformative features and exceptional support service, making it a valuable asset for enhancing store search capabilities. While it offers many advantages, potential users should be mindful of pricing clarity and ensure they have the necessary support in place should uninstall or technical issues arise. Overall, the app is a strong choice for improving customer search experiences on Shopify stores.

Boxing Highs

Sep 23, 2024  on Shopify

Support is incredible! Makes all changes you require in a timely manner and can literally customise everything to how you want it.

APL

Sep 22, 2024  on Shopify

We have used boost for five years now. We had started with other more expensive and "premium" apps for search, and for merchandising / collections. Big name apps that you may be considering, you can guess who they are. Boost outperforms anything else we tried. Whatever the issue, we've been able to get good responses and results. Have also been able to arrange zoom calls (on occasion, very selectively) to clarify custom issues that needed their attention, given the idiosyncrasies of our WMS and other systems.

Steed Cycles

Sep 22, 2024  on Shopify

The Boost app has been a great addition to our store. It's enabled us to really dial in filters and search, making it easier for our customers to shop. Whenever we have needed help they've been super responsive and quick to answer.

Hygge Haven

Sep 22, 2024  on Shopify

My search bar was not working, after not being able to figure it out I requested help from the IM messaging. Paola was the rep who helped me and with 5 minutes she helped direct me to fix the problem and then found another problem and fixed it as well. For someone who is not website savvy it helped me so much!

ZENOTTIC Eyewear

Sep 18, 2024  on Shopify

I really appreciate your immediate assistance whenever I have any questions,and the answer is very careful and responsible, it is really a good experience of an app.

Overland Addict

Sep 16, 2024  on Shopify

We love this app! It really helps us present the products in our store in a helpful and customizable way to our customers. The app gives fine-grained control over how products are shown to customers.

Bella Blue

Sep 16, 2024  on Shopify

Hello this app really integrates great options and the support service was quick and helpful, I was helped by Lia and she really took the time to understand my issues and we fixed it together :)

GORNATION

Sep 12, 2024  on Shopify

Boost's app helped us to improve the UI of our store search. All adjustments to adapt the features to our store design were implemented quickly and easily thanks to the communication via live chat and email.

us.timeresistance.com

Sep 10, 2024  on Shopify

Absolute best support we had to deal with! And a great app to get variants displayed as separate products

DmaxStore

Sep 05, 2024  on Shopify

Customer support has been on point, we have run into a couple bugs with our custom theme and working with Stephen from Boost Support he was able to get it fixed on a dev theme and then live with the fix within a day.

Elings Craftbeer Test

Sep 04, 2024  on Shopify

What a great app and even better support! All my questions get a clear answer, workaround or just a no. In this case it's immediately clear if something is possible or not. Even when I have complex questions this is the case!

FXR Racing Canada

Aug 28, 2024  on Shopify

Jack, Paola, and the whole Boost Support team have been great to work with. Very satisfied with the work they've done for us and have been helpful whenever we have questions or we need something custom work done.

Biblio Bloom

Aug 22, 2024  on Shopify

I've been using the Boost AI Search & Filter app for a while now, and I'm thoroughly impressed. The app is incredibly easy to use, making it simple to set up and customize for my store's needs. What stands out even more is the support team—every time I've had a question or needed assistance, they've been enthusiastic and quick to help. It's rare to find such a combination of excellent functionality and outstanding customer service. Highly recommended for anyone looking to enhance their store's search and filtering capabilities!

Metro Hobbies

Aug 21, 2024  on Shopify

Pro This app has a variety of use. Service-wise,support team (Oliver) is very active and help fix our problems as expected Cons A bit pricey and based on product numbers

ArtIsBetter

Aug 20, 2024  on Shopify

The service was very good and they were very patient in dealing with the problems I encountered. Looking forward to seeing the end! Thank you ~

ebebek-test-magaza

Aug 13, 2024  on Shopify

This application is backed by an outstanding team, ensuring everything runs smoothly. The support is exceptional - thank you!

Gleim the Jeweler

Aug 12, 2024  on Shopify

I needed to have the collection template modified, so I created a ticket. Within that day, I got a response back from the Boost team. They were very responsive and professional, and were able to make the custom code change for me in a timely manner. Thank you Charlie and Oliver for helping!

The Watch Factory ®

Aug 07, 2024  on Shopify

I have $300 of unpaid earnings in my affiliate account. I have sent you many emails requesting the release of the money, but I have not received any replies. You are continuing to ignore my emails. This is the final email I will write to you. If I do not receive a response to this email, I will uninstall the app from my Shopify client stores. Username: [email protected]

Ritzberg

Aug 03, 2024  on Shopify

Once we uninstalled, this app completely crashed and removed the products in our collection pages. You can only see the header, the footer on any collection page. What kind of malicious code did you add to your app? Can you fix this mayhem you caused?

White Deer Stationery

Aug 01, 2024  on Shopify

Great support, team is always very kind and helpful. We have been using this app for quite a while now. App has any useful features and excels in offering extensive customization options, perfect for allowing us to create a more immersive experience for our customers. 5/5 stars

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