Reviews: Boost AI Search & Filter

Customer reviews: Boost AI Search & Filter

Reviews (1,960)

Overall rating

4.7

5

136
4

9
3
2

1
1

14

What Merchants Think

Merchants generally have a positive impression of the "Boost AI Search & Filter" app, praising its extensive functionality and excellent customer support. Many users report that the app significantly enhances the search and filter experience on their stores, allowing for more effective navigation of product catalogs. The customization options and seamless integration with existing systems are also highlighted as strong points. However, some issues with pricing transparency and technical difficulties when uninstalling the app have been noted.

Key Strengths

Outstanding and responsive customer support
Robust search and filter capabilities
Intuitive user interface and ease of customization
Improves search functionality and user experience
Effective integration with Shopify and other themes

Common Concerns

Pricing transparency and costs can be an issue
Potential technical problems after uninstalling the app
Some users found the default search capability less effective than Shopify's native search
Response times may vary, especially during busy periods

Final Thoughts

The "Boost AI Search & Filter" app is highly regarded for its transformative features and exceptional support service, making it a valuable asset for enhancing store search capabilities. While it offers many advantages, potential users should be mindful of pricing clarity and ensure they have the necessary support in place should uninstall or technical issues arise. Overall, the app is a strong choice for improving customer search experiences on Shopify stores.

Woolstock cotton, wool and coffee

Dec 17, 2024 on Shopify

They always respond, and I've always had any issues resolved. It may take a little longer during busy times, but they always get there.

Revolucion Lifestyles

Oct 15, 2024 on Shopify

Great customer service I just wish they had a live chat customer service.

ZENOTTIC Eyewear

Sep 18, 2024 on Shopify

I really appreciate your immediate assistance whenever I have any questions，and the answer is very careful and responsible, it is really a good experience of an app.

Plant Therapy

Jul 16, 2024 on Shopify

Boost AI has a lot of great features at a much better price than our previous search provider. Their support is pretty good and have been responsive to our many questions while getting configured, if a little slow (overnight responses). We have some issues, specifically around side-cart replacement on search pages (which is a pain). We're looking forward to whatever new functionality gets rolled out in the future.

Dämmstoff Online

Jun 24, 2024 on Shopify

Very helpful team and a great app. Lots of customization options too for the filters, so almost anything is possible.

Kilonia

Jun 20, 2024 on Shopify

BON MAXIE

May 29, 2024 on Shopify

Sajid, the developer, was extremely helpful and quick with the custom changes that were required! Thank you :)

Mardeco Architectural Hardware

Apr 18, 2024 on Shopify

Upon upgrading to the 2.0 theme, the app had a few issues. Customer support is great, and they were able to help and solve the problems we experienced. Great app!

Toogood

Mar 28, 2024 on Shopify

The chat support was not working, not letting me see replies and also not emailing those replies. However, once I got on email with Vincy & Luna they were beyond helpful and so speedy. I requested 3 visual changes, as I am updating to a new theme and these requests were dealt with effortlessly.