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Customer reviews: Boost AI Search & Filter

Develop by Boost Commerce

Reviews (1,960)

Overall rating
4.7

What Merchants Think

Merchants generally have a positive impression of the "Boost AI Search & Filter" app, praising its extensive functionality and excellent customer support. Many users report that the app significantly enhances the search and filter experience on their stores, allowing for more effective navigation of product catalogs. The customization options and seamless integration with existing systems are also highlighted as strong points. However, some issues with pricing transparency and technical difficulties when uninstalling the app have been noted.

Key Strengths

  • Outstanding and responsive customer support
  • Robust search and filter capabilities
  • Intuitive user interface and ease of customization
  • Improves search functionality and user experience
  • Effective integration with Shopify and other themes

Common Concerns

  • Pricing transparency and costs can be an issue
  • Potential technical problems after uninstalling the app
  • Some users found the default search capability less effective than Shopify's native search
  • Response times may vary, especially during busy periods

Final Thoughts

The "Boost AI Search & Filter" app is highly regarded for its transformative features and exceptional support service, making it a valuable asset for enhancing store search capabilities. While it offers many advantages, potential users should be mindful of pricing clarity and ensure they have the necessary support in place should uninstall or technical issues arise. Overall, the app is a strong choice for improving customer search experiences on Shopify stores.

Okanui

Feb 12, 2025  on Shopify

Atelier Rose Pivoine

Feb 12, 2025  on Shopify

Perfect support, I recommand.

Co-Mac

Feb 11, 2025  on Shopify

Excellent search, support and communication. Would recommend if you're looking for a flexible and comprehensive search app.

Tumble

Feb 07, 2025  on Shopify

Boost is always quick to jump into our theme code to identify and fix issues. We had an issue and one of their team members said they would investigate. Because it was likely someone from another timezone, I escalated and asked for someone in our timezone to handle immediagely. Stephen responded quickly and fixed the issue.

ToxTests

Jan 22, 2025  on Shopify

Jack at Boost solved a problem I couldn't figure out. Great work, great communication. Much appreciated!

Tupperware US

Jan 19, 2025  on Shopify

Very capable app with outstanding support. I like all the analytics you get with Boost, it really helps to test new search strategies and see if they worked.

Sandy Store ByNet

Jan 16, 2025  on Shopify

Toute votre équipe est géniale Lina et Mia sont très compétentes et très commerciales

LSP Actions by Lemon Sky

Jan 13, 2025  on Shopify

Boost is a brilliant app. I tried a ton of others, but none quite offered what I needed. This app does it all. I only scratch the surface with what it can do in my store, but it's wonderful and exactly what I need. The team are super helpful and get back to you quickly, with customisations and help when needed. 10/10 highly recommend!

The Empress & Wolf

Jan 12, 2025  on Shopify

Been using the app for a while and we are very happy with how it functions and improves the search experience. When a small issue came up, support were great to communicate with and quickly fixed the problem for us.

AN DIGITAL LOCK

Jan 07, 2025  on Shopify

Boost AI is great to sort and filter products according to customer's requirements. Customer support Oliver is quick to respond to address all enquiries and exceeds our expectations. Highly recommended!

Happy Hideouts

Jan 05, 2025  on Shopify

Have been very impressed by the service in integrating the app into my theme and overcoming some of the coding issues. Special nod to Stephen The help has been super fast and super effective. The filter system looks great on my collection pages and I am looking forward to its results

MUNDO ACCESORIOS

Jan 01, 2025  on Shopify

I highly recommend it! The customer support is very quick, and they helped me customize a search function.

Millennial Furniture Shipped

Dec 26, 2024  on Shopify

So easy to use!

Tumble

Dec 26, 2024  on Shopify

Boost is always quick to jump into our theme code to identify and fix issues. Their support is super responsive. This is the best app we use for merchandising.

Boutique Jacques Last Call

Dec 17, 2024  on Shopify

Great APP and Brilliant support team

TurntableLab.com

Dec 08, 2024  on Shopify

Their support staff is always on point! Very polite and accommodating. The app itself is tremendously helpful an useful, really allows you to tinker and customize your website's search to your heart's desire!

MTESolutions

Dec 05, 2024  on Shopify

Great app with even better support! Always going over and above to help with questions, with a very fast response time.

Postal Packaging

Dec 04, 2024  on Shopify

Fantastic app and amazing support from the team. Great to have the ability to change code away from the theme's native code. Give us the ability to scale operations without any issues.

Cosina ApS

Dec 04, 2024  on Shopify

Works really well. We had one small issue a couple years after installing the app. They fixed the problem quickly. We recommend the app for shops that need a good search experience and filter options on collection pages.

L'Atelier Global

Dec 03, 2024  on Shopify

Very professional, attentive and expedient (almost 24/7) customer service team. You will not be disappointed in trusting them with your business.

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