Oliver from customer service went out of his way to try and help figure out ways to accommodate our needs. It turned out that the app didn't have one feature we needed, but the customer service getting to this point was fantastic.

Generally been good and support is responsive. Some bugs seem to have crept in recently which have deleted colour swatches and reviews from products on collection pages.. but they are fairly responsive to sort them out.

Used this app for years now, works perfectly fine and even when it doesn't the support they offer is great. Would 100% recommend this app to any stores looking for an effective filter tree/other options

Customer service is excellent! Really hard to find it on other shopify apps. We are going to test our collection pages with the quick atc and will see how it goes.

The app is not working properly, the customers can't find the products and the support can't help with the issue! It's an expensive app, but the support is really bad.

Nowadays, it's very rare to get good support. But my ticket was moved to a real person, and eventually a developer who was able to resolve my issue quickly and perfectly.

Good app and great experience with Billie who helped me with increasing my sync speed, it's super fast now and gives a much better experience to my customers. Overall good lot of features especially if you need filtering and have a theme that doesn't have everything you need.

We have been using BoostCommerce Search & Filter widgets for a few years now and we are extremely pleased with their product features and top notch customer service support team.

The support team that comes with this plugin is truly next level. The response time, the availability, the patience, and the level of patience is truly unmatched with some of the support teams I've dealt with in the past. When it comes to styling and functionality, there are some limits with this plugin. It's nothing absolutely crazy to the point where your store becomes unusable... But if you wanna get real fancy, there will be limits. However that's not a problem in the SLIGHTEST. Because if you have a design planned already, and you have an exact vision of your design... You can just request the support team to help you out with this. The level of speed these guys will implement them too is ridiculous. GREAT GREAT GREAT plugin for your store. 10/10 recommend. Not only is the support team outstanding, so is the depth of this plugins functionality. I had the pleasure of getting help from "Camille" and "Charlie". Great people, great team, great software.

I don’t know much about this app as I am very, not tech savvy, but what I do know is that their customer support is amazing! They literally have been able to fix issues that I’ve had in less than a few hours after me sending my initial message! Thank you for your fast expertise!!