Truly incompetent support, they turned off infinite scroll, then denied the fact. Changed collection layout from 3 items per row to 2 items per row without permission. When confronted, they stopped answer our emails. They're the kind of company that claims their support email is unattended (again, not true) and tries to force you into a chat bot. If you value your time and sanity, stay away...

Thanks a ton to Sajid who quickly and promptly fixed an issue for me. Boost is keen to work with you to improve their app and appearance. I also really appreciate that you get to human support very quickly-- while their AI bot is frankly very helpful and I find a lot of quick fixes through them, their human support team is really unmatched. Thanks again, Sajid!

We’ve been relying on another app by this same company for a major product launch, a critical moment for our business. Their system completely failed to deliver what we've been paying for, leaving thousands of customers uninformed and resulting in significant revenue loss. Despite identifying the issue ourselves and repeatedly explaining it to their team, we were ignored for days. Only after they fixed another unrelated bug did they finally acknowledge the very problem we had flagged from the start, without so much as an apology or recognition of our earlier reports. It’s now been over four weeks, and the app still isn’t working properly. We’ve lost tens of thousands of dollars in sales due to their negligence and lack of communication. We've been forced to install Boost AI, (and charged, due to their team not able to fix the issue within the trial period length), to get responses to our issues in their other app. If your business depends on reliable and responsive customer support, when you trully need it, stay far away from this company and any of their apps. It’s been one of the most frustrating and costly experiences we’ve had with any Shopify integration, over the past 9 years.

Boost AI Search & Filter has been super beneficial for our online store. We made the decision to move on from a similar platform that was no longer serving the quality it should. Thank you for the support and CSM team that has helped us get up and running so quickly.

Had some issues with Boost integrating with my specific 3rd party shopify theme. Boost fixed everything quickly with great attention to detail. I have a fantastic search and product menu system now, and rate these people as top class for support as well as the actual product. Can't wait for our customers to start using it!

Everyone on the team was super nice and super helpful. We would of never been able to do what we needed without their help. Loving the app and all its features!

Boost AI has been performing really well for both search and collection pages. The setup was straightforward, and the customization tools give plenty of flexibility to adjust filters and layouts. Performance is reliable and fast, which makes a big difference for the customer experience. The only challenge is that depending on the customization or feature, it can be a bit complex to implement. That said, their support team is always there to help – they’re supportive, efficient, and really dedicated. Overall, it’s a solid app that delivers good value.

The team at Boost AI is very kind–Abuzar was so helpful and patient with me while I was getting set up.

An incredible team with some of the best support we’ve ever experienced, lightning-fast replies and unmatched search functionality for Shopify themes. Thank you!

Very easy to use, and when I have questions Abuzar was able to fix it very quickly & easily. Would recommend to anyone with complex filter needs!