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Customer reviews: Boost AI Search & Filter

Develop by Shopify

Reviews (1,534)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive impression of the "Boost AI Search & Filter" app, praising its extensive functionality and excellent customer support. Many users report that the app significantly enhances the search and filter experience on their stores, allowing for more effective navigation of product catalogs. The customization options and seamless integration with existing systems are also highlighted as strong points. However, some issues with pricing transparency and technical difficulties when uninstalling the app have been noted.

Key Strengths

  • Outstanding and responsive customer support
  • Robust search and filter capabilities
  • Intuitive user interface and ease of customization
  • Improves search functionality and user experience
  • Effective integration with Shopify and other themes

Common Concerns

  • Pricing transparency and costs can be an issue
  • Potential technical problems after uninstalling the app
  • Some users found the default search capability less effective than Shopify's native search
  • Response times may vary, especially during busy periods

Final Thoughts

The "Boost AI Search & Filter" app is highly regarded for its transformative features and exceptional support service, making it a valuable asset for enhancing store search capabilities. While it offers many advantages, potential users should be mindful of pricing clarity and ensure they have the necessary support in place should uninstall or technical issues arise. Overall, the app is a strong choice for improving customer search experiences on Shopify stores.

McPhails Furniture

Oct 15, 2025  on Shopify

Boost AI Search & Filter has been super beneficial for our online store. We made the decision to move on from a similar platform that was no longer serving the quality it should. Thank you for the support and CSM team that has helped us get up and running so quickly.

Cat Universe

Oct 09, 2025  on Shopify

Had some issues with Boost integrating with my specific 3rd party shopify theme. Boost fixed everything quickly with great attention to detail. I have a fantastic search and product menu system now, and rate these people as top class for support as well as the actual product. Can't wait for our customers to start using it!

Can't Stop Kayaking LLC

Oct 05, 2025  on Shopify

Everyone on the team was super nice and super helpful. We would of never been able to do what we needed without their help. Loving the app and all its features!

With Jéan

Oct 03, 2025  on Shopify

Boost AI has been performing really well for both search and collection pages. The setup was straightforward, and the customization tools give plenty of flexibility to adjust filters and layouts. Performance is reliable and fast, which makes a big difference for the customer experience. The only challenge is that depending on the customization or feature, it can be a bit complex to implement. That said, their support team is always there to help – they’re supportive, efficient, and really dedicated. Overall, it’s a solid app that delivers good value.

Shelter

Oct 03, 2025  on Shopify

The team at Boost AI is very kind–Abuzar was so helpful and patient with me while I was getting set up.

iND Distribution

Sep 30, 2025  on Shopify

An incredible team with some of the best support we’ve ever experienced, lightning-fast replies and unmatched search functionality for Shopify themes. Thank you!

Prime Time Signatures

Sep 29, 2025  on Shopify

Very easy to use, and when I have questions Abuzar was able to fix it very quickly & easily. Would recommend to anyone with complex filter needs!

need-a-phone.ca

Sep 16, 2025  on Shopify

these people will charge you upwards of $500 to $1000 on top of monthly subscription fee to do minor adjustments to there filters menus, STEER AWAY if you don't want to be robbed by their monopolistic policies and fees. Literally coming out with UNIMAGINABLE and RIDICULOUS quotes for simple tasks out of their back side.

adorablesweetness

Sep 15, 2025  on Shopify

I highly recommend this app! And Abuzar was great to work with also! He helped me pinpoint the problem and quickly solved it! And did my other store too. The filters work great, and service has been great too! Thank you!

SERIALNINE

Sep 15, 2025  on Shopify

Abuzar was hands down the best experience ive had with BOOST ever! he simply walked me through changing the fonts on the boost related pages as they were changed when Shopify removed the "depricated fonts" and all my pages were messed up. Previously I'd had to email back and forth waiting for response/changes to be made and hope for the best. He was helpful, easy to communicate with and quick to provide the necessary information.

Fabric Outlet

Sep 11, 2025  on Shopify

The filters have been great. We had an issue with the cart, but support helped us get it figured out real quick. Looking forward to using the tool more!

The Jerram Gallery

Sep 09, 2025  on Shopify

I had an issue with one of my Shopify collections only showing 20 products, and Abuzar from customer service helped me. He was incredibly efficient. Within a short time, he diagnosed the problem and fixed it perfectly. I really appreciate his friendly and professional support — he made what could have been a frustrating experience completely smooth. Highly recommend Abuzar to anyone needing help!

TigerFriday

Sep 05, 2025  on Shopify

Oliver from customer service went out of his way to try and help figure out ways to accommodate our needs. It turned out that the app didn't have one feature we needed, but the customer service getting to this point was fantastic.

Eczema Clothing

Sep 05, 2025  on Shopify

Generally been good and support is responsive. Some bugs seem to have crept in recently which have deleted colour swatches and reviews from products on collection pages.. but they are fairly responsive to sort them out.

Bremner TCG

Aug 28, 2025  on Shopify

Used this app for years now, works perfectly fine and even when it doesn't the support they offer is great. Would 100% recommend this app to any stores looking for an effective filter tree/other options

KIRAKUCO

Aug 27, 2025  on Shopify

Customer service is excellent! Really hard to find it on other shopify apps. We are going to test our collection pages with the quick atc and will see how it goes.

Mays Store

Aug 23, 2025  on Shopify

The app is not working properly, the customers can't find the products and the support can't help with the issue! It's an expensive app, but the support is really bad.

ServerPartDeals.com

Aug 19, 2025  on Shopify

Nowadays, it's very rare to get good support. But my ticket was moved to a real person, and eventually a developer who was able to resolve my issue quickly and perfectly.

The Thrifting Den

Aug 15, 2025  on Shopify

Good app and great experience with Billie who helped me with increasing my sync speed, it's super fast now and gives a much better experience to my customers. Overall good lot of features especially if you need filtering and have a theme that doesn't have everything you need.

Original Penguin US

Aug 05, 2025  on Shopify

We have been using BoostCommerce Search & Filter widgets for a few years now and we are extremely pleased with their product features and top notch customer service support team.

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