Sometimes you get such an idiotic support you question yourself if they’re unqualified or trolling you. Then in the middle of the conversation they disappear from their live chat for sometimes hours.

The support advisor responded to this question promptly and with great detail, which was a great help!

Great app for detailed filtering. We have been using it for over 5 years now and our customers love using it to refine our collections by Vendor, Style, Type, Price and much more. The service team are also amazing. When your business needs great functionality and support - look no further than BOOST AI.

App is super configurable and the support team is super responsive and good with troubleshooting. A+

A fantastic tool for all of your merchandising and search needs. The support from Alex has been second to none and we're seeing great results with Boost so far. Would definitely recommend!

Currently there is a major issue with this app: when you use shopify markets and have specific warehouse locations for your markets the app is not able to correctly show the inventory of your products on collection pages. This means on the collection page you see "unavailable", although it is actually available on the market. Update: the solutions provided by boost ai are also not practical for the moment. Before you install or decide to use this app make sure that this is fixed or you are missing out. Also: support is super slow at the moment, sometimes it takes them a day or two to message you back in the chat.

We've been using Boost Commerce for a while now with no issues. Quick replies to all our support queries and they sort out things promptly. Highly recommended.

Thought the app and its numerous features were nice, however support ended up being SO terrible. Long delay and most are not knowledgeable. What a waste of time.

They leave coding on my website when uninstalling their app. Please contact me on [email protected] and fix this my search is not working because of this.

We were able to resolve a critical issue thanks to the excellent support from Jayson. His communication was clear, and he provided an accurate solution quickly and efficiently. Truly appreciated!

We thank you for the fast support and quality service. We find a solution to every problem in almost five minutes. It also has an artificial intelligence that works accurately and effectively.

Jayson from the Boost app support team was incredibly helpful in finding the right solution to our issue. Highly recommended!

Boost is always quick to jump into our theme code to identify and fix issues. We wanted to figure out how to show a second image on hover on a product card and Stephen was able to solve it immediately.

Love this app. A little difficult to set up as long as you do not have Alex who was incredibly good and helpful from start to finish.

We had an abnormal situation on our collection pages; they will set you up free or charge (we had a good amount of custom - see our collection page here: https://lasersafetyindustries.com/collections/eyewear (notice the +view more dropdown with videos/links). Worth the time investment. Didn't think it would really be possible but it ended up being. I was trying out their competitor (Globo or w/e it is) but they would have charged like $115 for set-up. Also much worth at getting back to me.

EDIT: The team has addressed the staffing issue, and long support times hampering troubleshooting appear to be getting resolved. As that was the only major issue holding the app back, I can strongly recommend this app. I appreciate their response, and they apparently took the staffing issues and support long times seriously. I had this app set to five stars until recent apparent staff changes. The app still functions fine, but apparently support has been gutted. If you submit an issue, you will hear back 12 hours later (well after you are home for the day). When you respond, it will be another 12 hours before you hear back. It is a good app, but any bug or troubleshooting is currently a multiple day affair, which is less than ideal. I'll leave it at 3, because it is still good at what it does. It's just no good for troubleshooting in real time or if there is a deadline.

They were very quick to trouble shoot my issues and I felt so taken care of in the midst of hopelessness. I love what this app does and the customer service is top notch.

I had this app set to five stars until recent apparent staff changes. The app still functions fine, but apparently support has been gutted. If you submit an issue, you will hear back 12 hours later (well after you are home for the day). When you respond, it will be another 12 hours before you hear back. It is a good app, but any bug or troubleshooting is currently a multiple day affair, which is less than ideal. I'll leave it at 3, because it is still good at what it does. It's just no good for troubleshooting in real time or if there is a deadline.

Hats off to the support team! They did an outstanding job helping us resolve a complex technical issue that was causing conflicts with our pre-set system. Their expertise, efficiency, and dedication made all the difference. I couldn’t recommend them more!

The app makes adding filter trees easy and intuitive, and when I did have an issue with formatting, the support team was very helpful and thorough.