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Customer reviews: Boost AI Search & Filter

Develop by Boost Commerce

Reviews (1,565)

Overall rating
4.7

What Merchants Think

Merchants generally have a positive impression of the "Boost AI Search & Filter" app, praising its extensive functionality and excellent customer support. Many users report that the app significantly enhances the search and filter experience on their stores, allowing for more effective navigation of product catalogs. The customization options and seamless integration with existing systems are also highlighted as strong points. However, some issues with pricing transparency and technical difficulties when uninstalling the app have been noted.

Key Strengths

  • Outstanding and responsive customer support
  • Robust search and filter capabilities
  • Intuitive user interface and ease of customization
  • Improves search functionality and user experience
  • Effective integration with Shopify and other themes

Common Concerns

  • Pricing transparency and costs can be an issue
  • Potential technical problems after uninstalling the app
  • Some users found the default search capability less effective than Shopify's native search
  • Response times may vary, especially during busy periods

Final Thoughts

The "Boost AI Search & Filter" app is highly regarded for its transformative features and exceptional support service, making it a valuable asset for enhancing store search capabilities. While it offers many advantages, potential users should be mindful of pricing clarity and ensure they have the necessary support in place should uninstall or technical issues arise. Overall, the app is a strong choice for improving customer search experiences on Shopify stores.

The Fight Company Deutschland

Jul 03, 2025  on Shopify

The app works smoothly and is easy to navigate. The interface is clear and user-friendly, and the filtering features perform exactly as expected. On top of that, the support is excellent! Seri was especially helpful and quick to respond. Highly recommended!

Interval

Jun 27, 2025  on Shopify

Boost has been a great tool, and their customer service is unmatched. Turbo has allowed us to customize a great tool even further to bring unmatched quality and convenience to our store. If you are looking for a standard search and grid page replacement, look no further.

WJD Exclusives

Jun 20, 2025  on Shopify

From 1 star to 5 star. Team switched to being incredibly resourceful and willing to customize and assist with many of our requests (improvements). Kudos to them. Keep this pace up! **previous 1star review** Sometimes you get such an idiotic support you question yourself if they’re unqualified or trolling you. Then in the middle of the conversation they disappear from their live chat for sometimes hours.

Schwartz & von Halen®

Jun 19, 2025  on Shopify

I use this filter plugin across nine of my Shopify stores and I can confidently say it’s the best filter solution out there. It works flawlessly on both desktop and mobile. With mobile being so important these days, that’s a big plus. Setting up the filters can be a bit tricky at first, but the support team is fantastic. They’re responsive, knowledgeable and really help make sure everything integrates smoothly across desktop and mobile. If you’re looking for a reliable, well-supported filter plugin, I can highly recommend this one.

SUBIE SUPPLY CO.

Jun 18, 2025  on Shopify

This has been a great app for us for years now. We encountered some minor issues when updating our theme and their support had it fixed right away. Highly recommended!

WJD Exclusives

Jun 10, 2025  on Shopify

Sometimes you get such an idiotic support you question yourself if they’re unqualified or trolling you. Then in the middle of the conversation they disappear from their live chat for sometimes hours.

株式会社遼南国際商事

Jun 09, 2025  on Shopify

The support advisor responded to this question promptly and with great detail, which was a great help!

Greenhouse Interiors

Jun 09, 2025  on Shopify

Great app for detailed filtering. We have been using it for over 5 years now and our customers love using it to refine our collections by Vendor, Style, Type, Price and much more. The service team are also amazing. When your business needs great functionality and support - look no further than BOOST AI.

ProClip USA

Jun 04, 2025  on Shopify

App is super configurable and the support team is super responsive and good with troubleshooting. A+

Stripe & Stare

Jun 02, 2025  on Shopify

A fantastic tool for all of your merchandising and search needs. The support from Alex has been second to none and we're seeing great results with Boost so far. Would definitely recommend!

BINS AND BOXES

Jun 02, 2025  on Shopify

Currently there is a major issue with this app: when you use shopify markets and have specific warehouse locations for your markets the app is not able to correctly show the inventory of your products on collection pages. This means on the collection page you see "unavailable", although it is actually available on the market. Update: the solutions provided by boost ai are also not practical for the moment. Before you install or decide to use this app make sure that this is fixed or you are missing out. Also: support is super slow at the moment, sometimes it takes them a day or two to message you back in the chat.

Just Natural

May 29, 2025  on Shopify

We've been using Boost Commerce for a while now with no issues. Quick replies to all our support queries and they sort out things promptly. Highly recommended.

Health Ranger Store

May 27, 2025  on Shopify

Thought the app and its numerous features were nice, however support ended up being SO terrible. Long delay and most are not knowledgeable. What a waste of time.

DAYLO

May 15, 2025  on Shopify

They leave coding on my website when uninstalling their app. Please contact me on [email protected] and fix this my search is not working because of this.

Action Outdoors Kiwi

Apr 30, 2025  on Shopify

We were able to resolve a critical issue thanks to the excellent support from Jayson. His communication was clear, and he provided an accurate solution quickly and efficiently. Truly appreciated!

ebebek

Apr 10, 2025  on Shopify

We thank you for the fast support and quality service. We find a solution to every problem in almost five minutes. It also has an artificial intelligence that works accurately and effectively.

Wanan Luxury

Apr 08, 2025  on Shopify

Jayson from the Boost app support team was incredibly helpful in finding the right solution to our issue. Highly recommended!

Tumble

Apr 04, 2025  on Shopify

Boost is always quick to jump into our theme code to identify and fix issues. We wanted to figure out how to show a second image on hover on a product card and Stephen was able to solve it immediately.

Wristbuddys

Apr 01, 2025  on Shopify

Love this app. A little difficult to set up as long as you do not have Alex who was incredibly good and helpful from start to finish.

Laser Safety Industries

Mar 26, 2025  on Shopify

We had an abnormal situation on our collection pages; they will set you up free or charge (we had a good amount of custom - see our collection page here: https://lasersafetyindustries.com/collections/eyewear (notice the +view more dropdown with videos/links). Worth the time investment. Didn't think it would really be possible but it ended up being. I was trying out their competitor (Globo or w/e it is) but they would have charged like $115 for set-up. Also much worth at getting back to me.

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