EDIT: The team has addressed the staffing issue, and long support times hampering troubleshooting appear to be getting resolved. As that was the only major issue holding the app back, I can strongly recommend this app. I appreciate their response, and they apparently took the staffing issues and support long times seriously. I had this app set to five stars until recent apparent staff changes. The app still functions fine, but apparently support has been gutted. If you submit an issue, you will hear back 12 hours later (well after you are home for the day). When you respond, it will be another 12 hours before you hear back. It is a good app, but any bug or troubleshooting is currently a multiple day affair, which is less than ideal. I'll leave it at 3, because it is still good at what it does. It's just no good for troubleshooting in real time or if there is a deadline.

I had this app set to five stars until recent apparent staff changes. The app still functions fine, but apparently support has been gutted. If you submit an issue, you will hear back 12 hours later (well after you are home for the day). When you respond, it will be another 12 hours before you hear back. It is a good app, but any bug or troubleshooting is currently a multiple day affair, which is less than ideal. I'll leave it at 3, because it is still good at what it does. It's just no good for troubleshooting in real time or if there is a deadline.

Hats off to the support team! They did an outstanding job helping us resolve a complex technical issue that was causing conflicts with our pre-set system. Their expertise, efficiency, and dedication made all the difference. I couldn’t recommend them more!

The app makes adding filter trees easy and intuitive, and when I did have an issue with formatting, the support team was very helpful and thorough.

The Boost team has been amazing to work with us on meeting our unique industry needs as well as our front end development concepts. Highly recommended!

We've been using the Boost app for a year, and it's been great for rendering our product listings in a more organized and user-friendly way. Also, the support team has been very helpful and responsive with any customization or issue.

If you have a dev team, or are ready to hire one, then Boost is probably an acceptable investment for you. If you do not, then avoid this extension as there is virtually zero chance you will be successful integrating it into your theme. ZERO chance. Prepare yourself to read over their code and spend many hours copying over styling from your existing theme - your mileage may vary, but even with a background in this, I've had enough of Boost. You will 100% lose any native theme functionality where there is overlap with Boost, so will need to invest in replacements through new extensions. Wishlists etc, for example. Dealbreaker for me - Boost hijacks your existing cart functionality which will 100% cost you conversions due to customer confusion and inconsistencies. Worse yet, their support is an absolute waste of time.

Excellent search, support and communication. Would recommend if you're looking for a flexible and comprehensive search app.

Boost is always quick to jump into our theme code to identify and fix issues. We had an issue and one of their team members said they would investigate. Because it was likely someone from another timezone, I escalated and asked for someone in our timezone to handle immediagely. Stephen responded quickly and fixed the issue.

Jack at Boost solved a problem I couldn't figure out. Great work, great communication. Much appreciated!

Very capable app with outstanding support. I like all the analytics you get with Boost, it really helps to test new search strategies and see if they worked.

Boost is a brilliant app. I tried a ton of others, but none quite offered what I needed. This app does it all. I only scratch the surface with what it can do in my store, but it's wonderful and exactly what I need. The team are super helpful and get back to you quickly, with customisations and help when needed. 10/10 highly recommend!

Been using the app for a while and we are very happy with how it functions and improves the search experience. When a small issue came up, support were great to communicate with and quickly fixed the problem for us.

Boost AI is great to sort and filter products according to customer's requirements. Customer support Oliver is quick to respond to address all enquiries and exceeds our expectations. Highly recommended!

Have been very impressed by the service in integrating the app into my theme and overcoming some of the coding issues. Special nod to Stephen The help has been super fast and super effective. The filter system looks great on my collection pages and I am looking forward to its results

I highly recommend it! The customer support is very quick, and they helped me customize a search function.

Boost is always quick to jump into our theme code to identify and fix issues. Their support is super responsive. This is the best app we use for merchandising.

They always respond, and I've always had any issues resolved. It may take a little longer during busy times, but they always get there.

Their support staff is always on point! Very polite and accommodating. The app itself is tremendously helpful an useful, really allows you to tinker and customize your website's search to your heart's desire!

It should be called "Boost Filter" because the search is worse than the Shopify default. Try typing more than two basic keywords (category, gender, tag) and you'll get a ZERO result. Even the Shopify native search is better than that! Not sure what exactly they're claiming AI is enhancing because it is not. Filters are good but not worth the price. Support is MIA.