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Customer reviews: Boost AI Search & Filter

Develop by Boost Commerce

Reviews (2,006)

Overall rating
4.7

What Merchants Think

Merchants generally have a positive impression of the "Boost AI Search & Filter" app, praising its extensive functionality and excellent customer support. Many users report that the app significantly enhances the search and filter experience on their stores, allowing for more effective navigation of product catalogs. The customization options and seamless integration with existing systems are also highlighted as strong points. However, some issues with pricing transparency and technical difficulties when uninstalling the app have been noted.

Key Strengths

  • Outstanding and responsive customer support
  • Robust search and filter capabilities
  • Intuitive user interface and ease of customization
  • Improves search functionality and user experience
  • Effective integration with Shopify and other themes

Common Concerns

  • Pricing transparency and costs can be an issue
  • Potential technical problems after uninstalling the app
  • Some users found the default search capability less effective than Shopify's native search
  • Response times may vary, especially during busy periods

Final Thoughts

The "Boost AI Search & Filter" app is highly regarded for its transformative features and exceptional support service, making it a valuable asset for enhancing store search capabilities. While it offers many advantages, potential users should be mindful of pricing clarity and ensure they have the necessary support in place should uninstall or technical issues arise. Overall, the app is a strong choice for improving customer search experiences on Shopify stores.

Tumble

Dec 26, 2024  on Shopify

Boost is always quick to jump into our theme code to identify and fix issues. Their support is super responsive. This is the best app we use for merchandising.

Woolstock cotton, wool and coffee

Dec 17, 2024  on Shopify

They always respond, and I've always had any issues resolved. It may take a little longer during busy times, but they always get there.

TurntableLab.com

Dec 08, 2024  on Shopify

Their support staff is always on point! Very polite and accommodating. The app itself is tremendously helpful an useful, really allows you to tinker and customize your website's search to your heart's desire!

URIQA

Dec 06, 2024  on Shopify

It should be called "Boost Filter" because the search is worse than the Shopify default. Try typing more than two basic keywords (category, gender, tag) and you'll get a ZERO result. Even the Shopify native search is better than that! Not sure what exactly they're claiming AI is enhancing because it is not. Filters are good but not worth the price. Support is MIA.

MTESolutions

Dec 05, 2024  on Shopify

Great app with even better support! Always going over and above to help with questions, with a very fast response time.

Postal Packaging

Dec 04, 2024  on Shopify

Fantastic app and amazing support from the team. Great to have the ability to change code away from the theme's native code. Give us the ability to scale operations without any issues.

Cosina ApS

Dec 04, 2024  on Shopify

Works really well. We had one small issue a couple years after installing the app. They fixed the problem quickly. We recommend the app for shops that need a good search experience and filter options on collection pages.

L'Atelier Global

Dec 03, 2024  on Shopify

Very professional, attentive and expedient (almost 24/7) customer service team. You will not be disappointed in trusting them with your business.

Pro Coffee Gear

Dec 02, 2024  on Shopify

Stephen help me with all my needs and questions while setting up the app. He managed to solved everything very fast and also offered me to work on features I couldn't find on the app. Great experience!

Collinge & Co

Nov 18, 2024  on Shopify

The product filter works brilliant for our haircare products. It looks great and is easy for users to use. Great prompt support when needed also.

KitKing

Nov 17, 2024  on Shopify

This is a great app and has really helped to improve our website. The filter options work really well and the search functionality is much improved. We had an issue with some of our products not working correctly with the search but we contacted the developer and the problem was soon resolved.

Dalhouse

Nov 13, 2024  on Shopify

BoostAI has been a phenomenal app to allow our clients to search and filter in ways we never had before! The customer support team has been incredibly helpful with every question or change request needed!

Wines Direct

Nov 13, 2024  on Shopify

This is a great app with many interesting features. The support is very prompt and helpful. We recommend using this app.

Universal Nail Supplies

Nov 06, 2024  on Shopify

I’ve been using Boost AI Search & Filter for a few months now, and it’s been a total game changer. The AI-driven search is fast, accurate, and smart, allowing me to quickly find exactly what I need from large datasets. The user interface is intuitive, and customizing filters is a breeze. It saves me time and boosts productivity by refining searches based on context and relevance. Plus, it integrates seamlessly with our existing systems. Highly recommend it for anyone looking to improve search efficiency!

NOCTEX

Oct 21, 2024  on Shopify

Ive been using this app for a few years now and the team is extremely helpful. Its definitely made categorizing easier and even with coding/theme changes the team is on it! thanks so much

Olokuti

Oct 14, 2024  on Shopify

Un buscador de calidad con excelentes funciones de personalización. El servicio técnico es muy eficiente. Tuvimos algún problema con la integración y nos lo solucionaron con rapidez.

Topper Fine Jewelers

Oct 01, 2024  on Shopify

The app is awesome! It packs a lot of features and easy to use but what's even more awesome is the support. We do some unique stuff and Jack from Boost Support was able to easily accommodate the custom changes we needed!

DOUCI

Sep 24, 2024  on Shopify

Perfect. Customer service is very enjoyable, and make customization as we want. Thank you very much Will

Cheshire & Wain

Sep 24, 2024  on Shopify

Really helpful app for allowing customers to navigate different categories easily. Customer service is excellent and prompt. Special thanks to Seri for helping me with an issue I was having with the order products were appearing in. All fixed now and working well.

United Apparel Liquidators

Sep 23, 2024  on Shopify

So easy to use and the support on set-up was absolutely amazing. After updating the app, the support team was able to get everything to match the way our site looked with the older version of the app. It took a few days, but they adjusted everything I asked for and really went above and beyond. I chose this app for the feature to filter by discount, and I also love that it sorts the sold out products to the end of collections. It really works for our unique store (designer liquidation) where we have a large product catalog of mostly one-off products. Five stars all the way!

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