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Customer reviews: Boost AI Search & Filter

Develop by Boost Commerce

Reviews (1,960)

Overall rating
4.7

What Merchants Think

Merchants generally have a positive impression of the "Boost AI Search & Filter" app, praising its extensive functionality and excellent customer support. Many users report that the app significantly enhances the search and filter experience on their stores, allowing for more effective navigation of product catalogs. The customization options and seamless integration with existing systems are also highlighted as strong points. However, some issues with pricing transparency and technical difficulties when uninstalling the app have been noted.

Key Strengths

  • Outstanding and responsive customer support
  • Robust search and filter capabilities
  • Intuitive user interface and ease of customization
  • Improves search functionality and user experience
  • Effective integration with Shopify and other themes

Common Concerns

  • Pricing transparency and costs can be an issue
  • Potential technical problems after uninstalling the app
  • Some users found the default search capability less effective than Shopify's native search
  • Response times may vary, especially during busy periods

Final Thoughts

The "Boost AI Search & Filter" app is highly regarded for its transformative features and exceptional support service, making it a valuable asset for enhancing store search capabilities. While it offers many advantages, potential users should be mindful of pricing clarity and ensure they have the necessary support in place should uninstall or technical issues arise. Overall, the app is a strong choice for improving customer search experiences on Shopify stores.

KitKing

Nov 17, 2024  on Shopify

This is a great app and has really helped to improve our website. The filter options work really well and the search functionality is much improved. We had an issue with some of our products not working correctly with the search but we contacted the developer and the problem was soon resolved.

Dalhouse

Nov 13, 2024  on Shopify

BoostAI has been a phenomenal app to allow our clients to search and filter in ways we never had before! The customer support team has been incredibly helpful with every question or change request needed!

Wines Direct

Nov 13, 2024  on Shopify

This is a great app with many interesting features. The support is very prompt and helpful. We recommend using this app.

Universal Nail Supplies

Nov 06, 2024  on Shopify

I’ve been using Boost AI Search & Filter for a few months now, and it’s been a total game changer. The AI-driven search is fast, accurate, and smart, allowing me to quickly find exactly what I need from large datasets. The user interface is intuitive, and customizing filters is a breeze. It saves me time and boosts productivity by refining searches based on context and relevance. Plus, it integrates seamlessly with our existing systems. Highly recommend it for anyone looking to improve search efficiency!

NOCTEX

Oct 21, 2024  on Shopify

Ive been using this app for a few years now and the team is extremely helpful. Its definitely made categorizing easier and even with coding/theme changes the team is on it! thanks so much

Olokuti

Oct 14, 2024  on Shopify

Un buscador de calidad con excelentes funciones de personalización. El servicio técnico es muy eficiente. Tuvimos algún problema con la integración y nos lo solucionaron con rapidez.

Topper Fine Jewelers

Oct 01, 2024  on Shopify

The app is awesome! It packs a lot of features and easy to use but what's even more awesome is the support. We do some unique stuff and Jack from Boost Support was able to easily accommodate the custom changes we needed!

DOUCI

Sep 24, 2024  on Shopify

Perfect. Customer service is very enjoyable, and make customization as we want. Thank you very much Will

Cheshire & Wain

Sep 24, 2024  on Shopify

Really helpful app for allowing customers to navigate different categories easily. Customer service is excellent and prompt. Special thanks to Seri for helping me with an issue I was having with the order products were appearing in. All fixed now and working well.

United Apparel Liquidators

Sep 23, 2024  on Shopify

So easy to use and the support on set-up was absolutely amazing. After updating the app, the support team was able to get everything to match the way our site looked with the older version of the app. It took a few days, but they adjusted everything I asked for and really went above and beyond. I chose this app for the feature to filter by discount, and I also love that it sorts the sold out products to the end of collections. It really works for our unique store (designer liquidation) where we have a large product catalog of mostly one-off products. Five stars all the way!

Boxing Highs

Sep 23, 2024  on Shopify

Support is incredible! Makes all changes you require in a timely manner and can literally customise everything to how you want it.

APL

Sep 22, 2024  on Shopify

We have used boost for five years now. We had started with other more expensive and "premium" apps for search, and for merchandising / collections. Big name apps that you may be considering, you can guess who they are. Boost outperforms anything else we tried. Whatever the issue, we've been able to get good responses and results. Have also been able to arrange zoom calls (on occasion, very selectively) to clarify custom issues that needed their attention, given the idiosyncrasies of our WMS and other systems.

Steed Cycles

Sep 22, 2024  on Shopify

The Boost app has been a great addition to our store. It's enabled us to really dial in filters and search, making it easier for our customers to shop. Whenever we have needed help they've been super responsive and quick to answer.

Hygge Haven

Sep 22, 2024  on Shopify

My search bar was not working, after not being able to figure it out I requested help from the IM messaging. Paola was the rep who helped me and with 5 minutes she helped direct me to fix the problem and then found another problem and fixed it as well. For someone who is not website savvy it helped me so much!

ZENOTTIC Eyewear

Sep 18, 2024  on Shopify

I really appreciate your immediate assistance whenever I have any questions,and the answer is very careful and responsible, it is really a good experience of an app.

Overland Addict

Sep 16, 2024  on Shopify

We love this app! It really helps us present the products in our store in a helpful and customizable way to our customers. The app gives fine-grained control over how products are shown to customers.

Bella Blue

Sep 16, 2024  on Shopify

Hello this app really integrates great options and the support service was quick and helpful, I was helped by Lia and she really took the time to understand my issues and we fixed it together :)

GORNATION

Sep 12, 2024  on Shopify

Boost's app helped us to improve the UI of our store search. All adjustments to adapt the features to our store design were implemented quickly and easily thanks to the communication via live chat and email.

us.timeresistance.com

Sep 10, 2024  on Shopify

Absolute best support we had to deal with! And a great app to get variants displayed as separate products

DmaxStore

Sep 05, 2024  on Shopify

Customer support has been on point, we have run into a couple bugs with our custom theme and working with Stephen from Boost Support he was able to get it fixed on a dev theme and then live with the fix within a day.

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