Reviews: Multi Vendor Marketplace

Customer reviews: Webkul MultiVendor Marketplace

Reviews (361)

Overall rating

4.7

5

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4

9
3

1
2

1
1

10

What Merchants Think

Merchants generally appreciate the "Multi Vendor Marketplace" app for its robust functionality and exceptional customer support. Many reviews highlight the app's ability to transform a simple Shopify store into a multi-vendor platform, making it an ideal solution for businesses looking to expand their marketplace capabilities. However, there are mentions of certain drawbacks that need attention, indicating a need for further refinement of the app.

Key Strengths

Outstanding customer support, often praised for being responsive and helpful.
Rich in features that cater to various business needs, from basic functionalities to advanced customizations.
Seamless integration with existing Shopify stores, enhancing marketplace management capabilities.
Intuitive vendor and order management tools, simplifying business operations.
Customizability, allowing users to tailor the platform to suit specific requirements.
Frequent updates and improvements which add new functionalities.

Common Concerns

The user interface received criticism for being outdated and complex.
Some merchants reported issues with the initial setup process, finding it somewhat confusing.
Problems with inventory sync and payment integrations were noted as missing features or areas needing improvement.
A few reviews mentioned challenges with customer support responsiveness and communication.
Minor bugs and feature inconsistencies were reported across different setups.

Final Thoughts

Overall, the "Multi Vendor Marketplace" app is well-regarded among its user base, particularly for its robust feature set and superb customer support. While the app has room for improvement in terms of user interface and specific functionalities, its ability to effectively support a multi-vendor environment on Shopify remains highly valued. Merchants looking for a customizable and reliable marketplace solution with comprehensive support would find this app beneficial, provided they are prepared to navigate through some of its complexities.

Liseré Rouge

Apr 25, 2024 on Shopify

This app is a real game changer for us, it will definitely help us for our business. The support is really quick and helpful. Thank you very much for this app!

Givingism

Apr 23, 2024 on Shopify

Great app to meet the needs of almost any multivendor marketplace. The only three problems I've had is that it's hard to find things, it lacks a taxonomy system, and it lacks ERP connectors. Every other need of mine has had a solution including the ability the add custom fields and layouts for my vendors. If you use it, you may notice some confusing language but this can be fixed in the Translate tab. I highly recommend this app for businesses approaching small/medium-size vendors.

The Bradery

Apr 10, 2024 on Shopify

At The Bradery, we're constantly seeking ways to enhance our online marketplace, and Webkul's Multivendor Market Place has been a cornerstone of our evolution. This platform has streamlined our operations, offering an intuitive interface for our vendors and simplifying the management of products, orders, and finances. The support from Webkul's team stands out, always ready to assist and innovate, ensuring we stay ahead in the competitive e-commerce space. Their solution is customizable, allowing us to tailor the shopping experience to reflect our brand's uniqueness and meet our customers' needs. Thanks to Webkul, we've seen improved efficiency, vendor satisfaction, and customer engagement, solidifying our place in the market. We're excited to continue this partnership, exploring new opportunities for growth and enhancement.

ReStyle

Mar 15, 2024 on Shopify

The app and the support team is excellent i advise everyone to use this app for their multivendor website!

beudis.ro

Jan 17, 2024 on Shopify

I would start by saying that this app has its downsides, like small, detail issues. But other than that, the customer and technical support stands out! We are waiting for a new update, hopefully, soon! Good job!

Jardin Velharia

Jan 12, 2024 on Shopify

If you are looking for a complete marketplace solution or need specific settings to your marketplace business model, this is the app to go. Costumer support is amazing! They always come up with an aswer or the requested solution ready to go on your page. The platform seems to be a little complex at start, specially for non English speaking users, but as you go you realize the multiple setting options are very useful and the translation tool really covers all app pages so we can have the markeplace in our local language I would recoomend webkul multi vendor market place to anyone wanting to develop a solid marketplace with ultimately numerous vendors, products and possibilities.

The PS Collective

Jan 10, 2024 on Shopify

Webkul has been a help to us in many iterations of our business and is always very responsive when we send out an inquiry for support. They have a lot of capabilities that enrich the Shopify experience.