It's a delight to work with them. They are quick to respond and consistently ready to provide assistance.

Very responsive customer service, although the integration with shopify still has space for improvement.

Hi Shopify, This is from team MobylX. Its good connecting with WEBKUL team to get the queries resolved. They are very responsive and taken note of concerns.

The application offers a very wide range of functionalities for a marketplace, comparing it with other apps and their pricing. The support in my case has been really good: I have been able to resolve many doubts and/or they have helped me adjust the configuration very quickly.

Nuestro equipo de UShop Shopping Digital está realmente encantado con sus trabajos y su soporte, además, accesible en precio y muchas funciones en sus aplicaciones. Recomendamos 100%. Saludos desde Uruguay https://xushop.co [email protected] +59892873178

Muy buena plataforma , justo lo que se necesita para manejar multiples seller. Posee un montón de opciones que facilitan el control y manejo de los productos y su venta. Adicionalmente el soporte es muy bueno y rápido. Lo recomiendo 100%

Great team to work with, helped me navigate through the many features this app offers. Running a marketplace is not easy especially when you have hundreds of vendors! and the Webkul team has helped answer questions and fix problems. Thank you

Best service. Please remember, they are available indian time starting 10 am. Very profession. Thank you.

This app has worked great for us to sell our products on other stores and for us to add other products to our store. It's a little confusing to set up initially, but the support team is responsive and a lot of help.

when i saw some of the reviews saying we send complains and no reply i thought this reminds me with some company which i had very bad experience with , then i looked at the author i was surprised , its the same author , the world is small note: Look at their good reviews, alllllllllllllllllllllllllllllllllll fake , and in a shameful artifical way .

The support team has been very kind and focused on solving problems efficiently. Your assistance is greatly appreciated.

This app is amazing!!! We run a once-a-year Art Show that is a fundraising activity. We use to have online forms and Excel Spreadsheets to capture 100 artists and 400 individual artworks and 1000s of small products - we'd then bulk import and upload into Shopify. Now our artists and makers can create their own accounts, upload their own items, see when their items have sold and we have reduced our workload significantly! Webkul MMP support has been very helpful, the app is easy to use (there are a couple of improvements that could be made, but it's all manageable), and we can hibernate it for most of the year when we're not using it.

I realy was expecting more about the app regarding, design and simplicity. It has almost evertyhing i need but it can be for sure improve. About the support team, the best support ever.

NO recomiendo esta aplicación, no existe una buena comunicación con soporte técnico, no hemos usado vuestra App y no la podemos usar porque ahora subieron el precio a $15, pero siguen cobrando el valor de $10 mensualmente aunque no la usamos. Procedo a desinstalar esta aplicación.

I am to much happy glad for their effective, urgent and on time support. Thank you very much webkul.

This app is not working for a very long time now. When i open the app it shows a page for RMA Status Configuration?? The communication is also very difficult.

I have already sent several emails asking for help in different ways, but unfortunately, I have not received any response.

Since writing this review someone has reached out to me. They said they have contacted me many times but I didn’t receive any communication until they found me on Instagram, which I appreciate. We are in the middle of resolving issues and answering questions. I am on the lowest price subscription. Which is still expensive for me and my little growing business. Despite sending multiple emails for help I have never received a reply or any support. I just had my first sale using the app and the payment has come to me not the vendor. Not sure how to resolve this for future vendors - it seems you can integrate PayPal API to combat this - I will do so and see how it goes. I’m more concerned the cost breakdown including PayPal and afterpay fees isn’t clear for my vendors. I like the app and I’m glad to be in touch with someone who is helping me so I’m changing my review to 4 stars.

I like the support specially. Because I mess up every time and then I just need someone to help me out. They have techs available for me always.. Thank you so much.

As a newcomer to Webkul, we have found the support to be absolutely first class. Our marketplace is artesial.co.uk and is unusual in many ways, but we have been supported throughout by the Webkul team. Kashgara to name just one of the team has been so helpful and patient - would give 10 stars if we could. The software has so many options and configurations it can seem daunting but it does pretty much everything you would want to get a marketplace up and running so we're delighted with our choice of platform. Contact [email protected] if you want to check the authenticity of this review and either Pat or Angus will be happy to chat you through their Webkul experience.