Reviews: Multi Vendor Marketplace

Customer reviews: Multi Vendor Marketplace

Reviews (880)

Overall rating

4.6

5

104
4

8
3

1
2

1
1

9

What Merchants Think

Merchants generally appreciate the "Multi Vendor Marketplace" app for its robust functionality and exceptional customer support. Many reviews highlight the app's ability to transform a simple Shopify store into a multi-vendor platform, making it an ideal solution for businesses looking to expand their marketplace capabilities. However, there are mentions of certain drawbacks that need attention, indicating a need for further refinement of the app.

Key Strengths

Outstanding customer support, often praised for being responsive and helpful.
Rich in features that cater to various business needs, from basic functionalities to advanced customizations.
Seamless integration with existing Shopify stores, enhancing marketplace management capabilities.
Intuitive vendor and order management tools, simplifying business operations.
Customizability, allowing users to tailor the platform to suit specific requirements.
Frequent updates and improvements which add new functionalities.

Common Concerns

The user interface received criticism for being outdated and complex.
Some merchants reported issues with the initial setup process, finding it somewhat confusing.
Problems with inventory sync and payment integrations were noted as missing features or areas needing improvement.
A few reviews mentioned challenges with customer support responsiveness and communication.
Minor bugs and feature inconsistencies were reported across different setups.

Final Thoughts

Overall, the "Multi Vendor Marketplace" app is well-regarded among its user base, particularly for its robust feature set and superb customer support. While the app has room for improvement in terms of user interface and specific functionalities, its ability to effectively support a multi-vendor environment on Shopify remains highly valued. Merchants looking for a customizable and reliable marketplace solution with comprehensive support would find this app beneficial, provided they are prepared to navigate through some of its complexities.

Boltry Golf

Feb 13, 2025 on Shopify

La plataforma la verdad es muy mala, no tiene traducción automática a español en la interfaz que ven los clientes y hay que cambiar palabra por palabra de forma manual, ya que si bien existe un botón para importar de forma masiva las palabras en español, no hay una guía de cómo hacerlo, ni en qué formato; intenté por mi cuenta y solo arroja errores tras errores, realmente es muy mal producto.

Clearance.ae

Sep 07, 2024 on Shopify

when i saw some of the reviews saying we send complains and no reply i thought this reminds me with some company which i had very bad experience with , then i looked at the author i was surprised , its the same author , the world is small note: Look at their good reviews, alllllllllllllllllllllllllllllllllll fake , and in a shameful artifical way .

Ecuaoasis

Aug 27, 2024 on Shopify

NO recomiendo esta aplicación, no existe una buena comunicación con soporte técnico, no hemos usado vuestra App y no la podemos usar porque ahora subieron el precio a $15, pero siguen cobrando el valor de $10 mensualmente aunque no la usamos. Procedo a desinstalar esta aplicación.

UCompo

Aug 24, 2024 on Shopify

This app is not working for a very long time now. When i open the app it shows a page for RMA Status Configuration?? The communication is also very difficult.

Celebration Treasures Marketplace

Aug 19, 2024 on Shopify

I have already sent several emails asking for help in different ways, but unfortunately, I have not received any response.

EBEPEX

Aug 04, 2024 on Shopify

Les doy un 1 porque no es aceptable que, tengo 1 año pagado sobre mi plan de SHOPIFY COMO TAL y por un pago fallido de vuestra aplicación hayáis congelado TODA MI TIENDA. Si no pago vuestra aplicación, tenéis el derecho a congelar o desactivar vuestra aplicación pero NUNCA toda mi tienda que ya tiene 1 año entero pagado y que su funcionamiento no dependa de nada de esta aplicación vuestra. Es inaceptable y una falta de respeto. Si lo hacéis para mostrar que tenéis poder sobre las actividades de otros, quiero probarlos que es una muy mala práctica. Muy seguramente esto no les dirá nada pero NO LO RECOMENDARÉ A NADIE MÁS.

GOTTTIT.COM

Jul 30, 2024 on Shopify

I AM HAVING A ISSUE WITH THE APP, AND NO ONE IN THE COMPANY WILL HELP ME

Well Known Goods

Jul 19, 2024 on Shopify

I am on the lowest price subscription. Which is still expensive for me and my little growing business. Despite sending multiple emails for help I have never received a reply or any support. I just had my first sale using the app and the payment has come to me not the vendor. Not sure how to resolve this for future vendors. Would rate much higher if support was active because the app is a good idea.

EveGrocer

Jun 30, 2024 on Shopify

Despite our numerous complains and tickets, we are being ignored by webkul, our webkul dashboard was locked for 3 months despite our recurring bill of $65.