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Customer reviews: Webkul MultiVendor Marketplace

Reviews (361)

Overall rating
4.7

What Merchants Think

Merchants generally appreciate the "Multi Vendor Marketplace" app for its robust functionality and exceptional customer support. Many reviews highlight the app's ability to transform a simple Shopify store into a multi-vendor platform, making it an ideal solution for businesses looking to expand their marketplace capabilities. However, there are mentions of certain drawbacks that need attention, indicating a need for further refinement of the app.

Key Strengths

  • Outstanding customer support, often praised for being responsive and helpful.
  • Rich in features that cater to various business needs, from basic functionalities to advanced customizations.
  • Seamless integration with existing Shopify stores, enhancing marketplace management capabilities.
  • Intuitive vendor and order management tools, simplifying business operations.
  • Customizability, allowing users to tailor the platform to suit specific requirements.
  • Frequent updates and improvements which add new functionalities.

Common Concerns

  • The user interface received criticism for being outdated and complex.
  • Some merchants reported issues with the initial setup process, finding it somewhat confusing.
  • Problems with inventory sync and payment integrations were noted as missing features or areas needing improvement.
  • A few reviews mentioned challenges with customer support responsiveness and communication.
  • Minor bugs and feature inconsistencies were reported across different setups.

Final Thoughts

Overall, the "Multi Vendor Marketplace" app is well-regarded among its user base, particularly for its robust feature set and superb customer support. While the app has room for improvement in terms of user interface and specific functionalities, its ability to effectively support a multi-vendor environment on Shopify remains highly valued. Merchants looking for a customizable and reliable marketplace solution with comprehensive support would find this app beneficial, provided they are prepared to navigate through some of its complexities.

SPICE CELL

Jun 04, 2025  on Shopify

Absolutely Fantastic Multivendor Marketplace App! We've tried a number of marketplace solutions, but this app stands out as the real deal. The features are powerful, scalable, and well-integrated with Shopify — exactly what we needed to turn our store into a full-fledged multivendor platform. But what really makes it exceptional is the incredible support team — especially Mr. Asim Hashmi, who went above and beyond for us. Every question was answered with clarity, every issue handled with care, and customizations were guided with genuine expertise. If you're building a serious multivendor store on Shopify, this is the app to go with. Hats off to the team and Mr. Asim — you've earned a long-term customer.

AL IBDAA AL MUTAMAYEZ USED CARS AND SPARE PARTS TR LLC

May 30, 2025  on Shopify

This app works exactly as expected and is easy to use. The support team is responsive, helpful.

AUTOMANSPAREPARTS

May 30, 2025  on Shopify

Great app easily to use and great support from Mr. Pawan

curaselects

May 27, 2025  on Shopify

First time using a MultiVendorApp and truly i find the app is a great functional platform for marketplace to use. And the fact that their software continuously strive for better enhancement user-interface and provide practical functions to sellers for easy management of their e-store. Thumbs up to the team! Also the support team has been helpful, and particularly Shipra whom has been patiently guided me through the platform eventhough she has already provided me the tutorial videos and links for my own reading. Thank you and i'm sure my team will also benefit from the support of Webkul support team!

Altramoda

May 27, 2025  on Shopify

App molto utile e interessante! Consigliata

REEF8

May 27, 2025  on Shopify

I was need add a audio player to the seller profile page, the customer support just did the whole work for me in the profile collection, and do a very well job for me. absolutely good customer service. and this app can do a lot function more then i thought.

ELC Toys

May 23, 2025  on Shopify

This app works exactly as expected and is easy to use. The support team is responsive, helpful, and truly goes above and beyond.

BeVokal

May 22, 2025  on Shopify

We’ve been using the MultiVendor Marketplace app for our platform, BeVokal, and it's been a game-changer in managing multiple sellers under one roof. What stands out most is their exceptional support team — always quick to respond and genuinely helpful. We’ve had a few setup challenges and custom use cases, and every time, their team resolved our issues within hours, not days. That kind of responsiveness is rare and deeply appreciated, especially when running a growing marketplace. The app itself is feature-rich, intuitive, and works well even with custom storefront setups. From vendor dashboards to commission management and product approvals — everything feels well thought out. We also love how scalable the app is. As a platform supporting homegrown Indian brands, we needed flexibility and reliability — and this app delivered on both fronts.

Medpaid

May 20, 2025  on Shopify

great support!

Medilab Marketplace

May 19, 2025  on Shopify

Great App with Excellent Support We've been using the Webkul Multi Vendor Marketplace app for our Shopify store and it’s packed with features. The flexibility it offers for commission settings, seller management, and shipping logic is outstanding. Most importantly, their support team is responsive and helpful, guiding us through every setup step. Highly recommended for anyone building a serious multi-vendor marketplace.

More Than Soles

May 13, 2025  on Shopify

Marketplace in early development stage but so far we're very satisfied with the features and level of support available

Luxe Jeewan

May 12, 2025  on Shopify

This app is awesome and helping me to fulfill my dream to make huge marketplace and support local vendors. thank you

The organic way

May 09, 2025  on Shopify

Best support!!

Wararni.com

May 08, 2025  on Shopify

Best service! Thank you for helping alot

My Store

May 02, 2025  on Shopify

The support team was awesome!!!

SKINADDICT

May 02, 2025  on Shopify

très bien, chirag tyagi m'a beaucoup aidé je vous remercie :)

Tomorna

May 01, 2025  on Shopify

Great support team, who is dedicated to the complaints, even if the chat missed they are keen to solve and update

Moj ofinger

Apr 24, 2025  on Shopify

The best! I am so happy with this app.

Place des Patronnes

Apr 17, 2025  on Shopify

Merci pour l'aide apporté concernant les problèmes d'activation des connecteurs web.

Super Bachat

Apr 15, 2025  on Shopify

Great support by team

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