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Customer reviews: Webkul MultiVendor Marketplace

Develop by Shopify

Reviews (359)

Overall rating
4.7

What Merchants Think

Merchants generally appreciate the "Multi Vendor Marketplace" app for its robust functionality and exceptional customer support. Many reviews highlight the app's ability to transform a simple Shopify store into a multi-vendor platform, making it an ideal solution for businesses looking to expand their marketplace capabilities. However, there are mentions of certain drawbacks that need attention, indicating a need for further refinement of the app.

Key Strengths

  • Outstanding customer support, often praised for being responsive and helpful.
  • Rich in features that cater to various business needs, from basic functionalities to advanced customizations.
  • Seamless integration with existing Shopify stores, enhancing marketplace management capabilities.
  • Intuitive vendor and order management tools, simplifying business operations.
  • Customizability, allowing users to tailor the platform to suit specific requirements.
  • Frequent updates and improvements which add new functionalities.

Common Concerns

  • The user interface received criticism for being outdated and complex.
  • Some merchants reported issues with the initial setup process, finding it somewhat confusing.
  • Problems with inventory sync and payment integrations were noted as missing features or areas needing improvement.
  • A few reviews mentioned challenges with customer support responsiveness and communication.
  • Minor bugs and feature inconsistencies were reported across different setups.

Final Thoughts

Overall, the "Multi Vendor Marketplace" app is well-regarded among its user base, particularly for its robust feature set and superb customer support. While the app has room for improvement in terms of user interface and specific functionalities, its ability to effectively support a multi-vendor environment on Shopify remains highly valued. Merchants looking for a customizable and reliable marketplace solution with comprehensive support would find this app beneficial, provided they are prepared to navigate through some of its complexities.

Bookeaz

Jan 28, 2026  on Shopify

We have been using Webkul’s Shopify Multivendor Marketplace (MVM) for our marketplace, and honestly, the newly launched theme feels like a breath of fresh air for us. When we first switched to this new theme, the difference was immediately noticeable. The marketplace started looking more professional, more premium, and much more organized. The design is clean, modern, and very easy to navigate. As a marketplace owner, it gave us confidence that our platform now looks trustworthy and ready to scale. Our sellers are also very happy with the changes. Their profiles look better, product listings are presented in a much clearer way, and overall the seller experience has improved a lot. From the customer side as well, browsing products feels smooth and enjoyable, whether on desktop or mobile. Performance has been solid. Pages load quickly, everything feels responsive, and the theme works perfectly with the Multivendor Marketplace features we are already using. We didn’t face unnecessary complications or confusion—it just works, which is exactly what you want when running a live marketplace. For us, this theme is not just about looks. It has genuinely improved how our marketplace feels and functions on a daily basis. It reflects the effort and understanding Webkul has for real multivendor businesses. Overall, we are very satisfied with this update. It has added real value to our platform, and using it feels good. We would confidently recommend this theme to anyone who is using or planning to use Webkul’s Shopify Multivendor Marketplace. One more thing we truly appreciate is Webkul’s customer support especially Prera Pawan Kumar. Their support team is very responsive, helpful, and understanding. Whenever we had a question or needed guidance, they were quick to assist and provided clear solutions. This level of support makes a big difference when running a live marketplace.

Find Good Spirits

Jan 23, 2026  on Shopify

The Webkul Multivendor Marketplace for Shopify has transformed our store into a true marketplace with ease. It seamlessly allows multiple vendors to sell through a single Shopify storefront while managing their own products, inventory, and shipping workflows. The seller dashboards are intuitive, and features like seller-customer chat and automated order splitting make daily operations smooth. Commission, tax, and payout settings are flexible and customizable, which is essential for real-world marketplace operations. Support has been responsive and knowledgeable whenever we needed guidance. While the initial setup requires some learning, the platform is powerful and well-structured. Overall, it is a reliable, scalable solution for growing a professional multi-seller marketplace on Shopify.

The Shared Environment

Jan 22, 2026  on Shopify

Mirette

Jan 22, 2026  on Shopify

The Multivendor Marketplace (MVM) app has been a great solution for managing our marketplace on Shopify. It offers powerful features like seller management, commission setup, product approval, and separate seller dashboards, which make operations very smooth. The app is flexible and works well even for complex marketplace requirements. What really stands out is the customization support and regular feature updates.Overall, a reliable and feature-rich app for anyone looking to build a scalable multivendor marketplace.

Shop ZERO

Jan 06, 2026  on Shopify

vividoshop.com

Dec 23, 2025  on Shopify

Big thanks to the customer support team! They respond very quickly and resolved all issues and concerns efficiently. Special thanks to Abhishek Chaudhary for the excellent support and professionalism.

Ocanova Inc.

Dec 17, 2025  on Shopify

Thanks for the help, technical support is amazing. Very helpful, knowledgeable and professional

SOPAGA

Dec 16, 2025  on Shopify

Great help getting issues resolved quickly! Thank you, Webkul! It is great being able to pay sellers through Stripe! My website looks great and professional!

Foliages.in

Dec 09, 2025  on Shopify

great app and timely support.

Youmoq

Nov 27, 2025  on Shopify

Un support technique au top, disponible et efficace. L'application me permet de gérer les marques, leurs produits de façon efficace et rapide

High Google

Nov 18, 2025  on Shopify

Webkul marketplace works great, it offers so many possibilities. We are very happy with it. Best regards, HighGoogle.nl

Il Mondo del Nerd

Nov 12, 2025  on Shopify

everything ok, kind and competent staff. App is simple and user friendly. Has a lot of good features for my multi vendor marketplace.

Classy Paws by Alisa

Nov 11, 2025  on Shopify

Schnelle Hilfe bei Problemen!

Le Sans Fin

Nov 10, 2025  on Shopify

We had lots of questions for the Webkul team, and they were incredibly helpful and responsive!! Specifically loved the Seller Shopify Store Connector.

Steak Store

Nov 07, 2025  on Shopify

Great and fast support. The new theme got a more modern look and works really well. Our suppliers love to work with the system and we would recommend it.

rvbazaar

Oct 24, 2025  on Shopify

App is simple and user friendly. Has a lot of good features for my multi vendor marketplace. Easily syncs with Shopify. Adding additional apps and removing it in backend is a breaze and the associated payments works instantly. Most imp is the renting and selling feature combined for my website which many apps dont give. Nice app to have for a Multi Vendor Marketplace.

Zero

Oct 14, 2025  on Shopify

I have been using Wekbul Vendor Marketplace app for my new B2C Marketplace platform. As I had some sophisticated and customized integrations, it all went smooth and fast thanks to their Customer support team - super fast responding, professional attitude and high know-how. Recommending Wekbul 100%!

ChowPlug

Oct 08, 2025  on Shopify

Very responsive and helpful customer service team.

Kenny's Yard: Digital DIY Market

Oct 08, 2025  on Shopify

I am setting up a multivendor website for my DIY Digital Downloads store. The webkul team has been absolutely great in helping me to configure it for my specific requirements. On two occasions I needed their help and I am more than happy with their fast response and actions in addressing my needs. I would highly recommend them.

Crunchy Life Australia

Oct 07, 2025  on Shopify

Incredibly helpful support. I am excited to become for familiar with this app and am excited to see it grow and improve over time. This app has allowed me to empower the small businesses that I already support which is a huge game changer.

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