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Customer reviews: LAI Product Amazon Reviews

Develop by Smartify Apps

Reviews (2,247)

Overall rating
5

What Merchants Think

Merchants have generally expressed highly positive feedback for "LAI Product Amazon Reviews." The app is consistently praised for its user-friendly interface and exceptional customer service. Merchants especially appreciate the quick and effective support provided by the team, which significantly enhances their experience with the app. Many find it to be a reliable solution for managing and importing reviews efficiently, making it a favored choice for those seeking to improve store credibility and customer trust.

Key Strengths

  • Outstanding customer support, often highlighted for being responsive and helpful, with particular mention of team members like Emily, Alena, Doris, and Parker.
  • Ease of use and user-friendly interface, making it accessible for non-technical users.
  • Quick and efficient solution for importing reviews from multiple sources (e.g., Amazon, AliExpress).
  • Customization options allowing merchants to edit reviews and manage them as needed.
  • Affordable pricing with no hidden fees.

Common Concerns

  • Some users noted occasional technical issues, such as problems with review import or display.
  • Room for improvements in UX design, as mentioned by a few users.
  • Dependencies on customer service for certain functionalities when facing technical difficulties.

Final Thoughts

Overall, "LAI Product Amazon Reviews" is well-received for its comprehensive features and excellent customer support. The app stands out as a valuable tool for e-commerce platforms seeking an efficient way to present and manage customer reviews. Despite minor suggestions for improvement, the overwhelmingly positive feedback from merchants underscores its reliability and effectiveness in enhancing online store experiences.

traveluvy

Jul 17, 2024  on Shopify

I reached out to LAI because I had a technical issue which I was unable to carry out. Jillian assisted one of their team members and sorted out the issue. Thank you so much to LAI and your team member. I was relieved my issue was resolved easily. Thank you Debra

Amanthia

Jul 16, 2024  on Shopify

Using this app has been a game-changer for my store. It's affordable, easy to use, and has helped me gather lots of positive reviews from my customers with a very cool design. These reviews have definitely boosted my sales because new customers see them and feel more confident buying from me.

Last Lint

Jul 16, 2024  on Shopify

Looks good and works very well. The only thing I'd like as a feature is the ability to make customize the review section a bit more.

Cleanaut

Jul 11, 2024  on Shopify

So far I really like LAI Reviews. It allows me to import the selected reviews from Amazon to the product page. It even has some new advanced features that I can use on Home Page. Their customer support is quick and helpful that can reply back within minutes.

Trailuxx

Jul 11, 2024  on Shopify

Excellent service. very quick to respond and they were super helpful with my problem. very impressed :)

"de alecrim" - Pet Petit

Jul 10, 2024  on Shopify

Hillary me ajudou muito e teve muita paciência ao tirar minhas dúvidas. Extremamente satisfeita com o aplicativo.

Drop Dead Flawless

Jul 10, 2024  on Shopify

The customer support team are amazing. My question was not only answered quickly but my subsequent issue was resolved within minutes. Jillian also helped with an additional update I hadn't even considered. Finally - a customer support chat that actually resolves issues quickly!!!

MiniVivis

Jul 08, 2024  on Shopify

plataforma super fácil de usar e deixou minha loja mais profissional. E o centro de ajuda me ajudou com um problema, foi super rápido.

kiddiprint.com

Jul 04, 2024  on Shopify

Great app ! User friendly and really great support. Thanks to Emily for helping me to add reviews on google shopping ;)

Harmont

Jul 02, 2024  on Shopify

I have been using the LAI product reviews for 2 years and have never been disappointed. The support is great. They answer every question and help where they can. The Parker dev team is committed and works very quickly and reliably.

Little Nurture Co.

Jun 30, 2024  on Shopify

I just switched from another reviews app I used for my store, and the customer support I got from LAI through their live chat was the fastest I've ever had! Excellent service.

Quero Sim

Jun 30, 2024  on Shopify

App exelente. Atende minhas necessidade e de fácil manuseio. O atendimento de suporte e espetacular. Quando precisei o atendimento foi ágil e eficiente.

Sweat Fit

Jun 30, 2024  on Shopify

Recomendo muito o Lai Product, o suporte deles é muito bom sempre que preciso de ajuda eles me auxiliam!

Shop Ofertas Max

Jun 29, 2024  on Shopify

Ótimo atendimento! Entrei em contato com o suporte e fui rapidamente atendido. Resolveram meu problema.

The Dog Face

Jun 28, 2024  on Shopify

This is the best and top solution i found to import reviews from aliexpress, i tried many app but there was always soemthing missing or a problem, but i'm glad i found this one and their support super quick and fix any problem within minutes, will surely upgrade to paid plan and will using only this one for other stores too. Love it!!!

PeaksLab

Jun 24, 2024  on Shopify

It's the best reviews app out there!! Not only super comprehensive and plenty of features, but the customer service is superb! Highly recommended

Ma boutique

Jun 24, 2024  on Shopify

Service impécable. La rapidité de réponse ne pourrais pas être meiux ! Emily a répondu à toutes mes demandes parfaitement. Très efficace et gentille.

Flaxen Dreams

Jun 23, 2024  on Shopify

I would never ever use this again, avoid this like the plague if you value your product page's quality. Had two weeks of randomly not showing review section or rating star section. Had to ask support way too many times to fix it. Every time they fixed it, I check the next day to find it disappearing again. Even when they did happen to make the sections show, the review images would be on and off. Mix this in with it showing on mobile and not desktop or vice versa and you can see how frustrated I am with them. They'll answer your support ticket quick alright but the problem just persists and never gets fixed.

Faucetiy

Jun 21, 2024  on Shopify

Very satisfied with the support team and their helpful app. I recommend to anyone starting their new store with this app!

xylvera

Jun 20, 2024  on Shopify

Super good support, fast team and way cheaper than other review platforms. Love that you can tweak reviews and names if you have a store in a country different to the original listings. Also being able to import from Amazon instead of just Aliexpress is AWESOME.

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