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Customer reviews: LAI Product Amazon Reviews

Develop by Smartify Apps

Reviews (2,247)

Overall rating
5

What Merchants Think

Merchants have generally expressed highly positive feedback for "LAI Product Amazon Reviews." The app is consistently praised for its user-friendly interface and exceptional customer service. Merchants especially appreciate the quick and effective support provided by the team, which significantly enhances their experience with the app. Many find it to be a reliable solution for managing and importing reviews efficiently, making it a favored choice for those seeking to improve store credibility and customer trust.

Key Strengths

  • Outstanding customer support, often highlighted for being responsive and helpful, with particular mention of team members like Emily, Alena, Doris, and Parker.
  • Ease of use and user-friendly interface, making it accessible for non-technical users.
  • Quick and efficient solution for importing reviews from multiple sources (e.g., Amazon, AliExpress).
  • Customization options allowing merchants to edit reviews and manage them as needed.
  • Affordable pricing with no hidden fees.

Common Concerns

  • Some users noted occasional technical issues, such as problems with review import or display.
  • Room for improvements in UX design, as mentioned by a few users.
  • Dependencies on customer service for certain functionalities when facing technical difficulties.

Final Thoughts

Overall, "LAI Product Amazon Reviews" is well-received for its comprehensive features and excellent customer support. The app stands out as a valuable tool for e-commerce platforms seeking an efficient way to present and manage customer reviews. Despite minor suggestions for improvement, the overwhelmingly positive feedback from merchants underscores its reliability and effectiveness in enhancing online store experiences.

Riveau

Aug 28, 2024  on Shopify

This is hands-down the BEST review app for Shopify. Fantastic customer service and rapid response times. They're extremely professional and the customization is PERFECT for the widgets!

My Store

Aug 27, 2024  on Shopify

The service was excellent, the assistant helped me with adding reviews to my shop. Jesse has done it very fast, she definitely is a great professional.

Atlanta Smokehouse Products

Aug 27, 2024  on Shopify

It's my second store with LAI reviews. I like their design, simplicity, and how quick their support team fix any issues.

Nobu Shop

Aug 26, 2024  on Shopify

Estava com problema para resolver uma questão de instalação, fui atendido pelo suporte (jesse), super rápido e resolveu meu problema com eficiência.

flexivari.

Aug 25, 2024  on Shopify

I had a fantastic experience with Jillian from LAI Product Reviews! Her support was outstanding—quick, professional, and friendly. She made sure everything was handled smoothly and followed up to ensure I was satisfied. It's clear that customer service is a top priority for the LAI team. If you're looking for a reliable reviews app with excellent support, I highly recommend LAI Product Reviews. The experience exceeded my expectations, and I'm confident it will do the same for you!

maxora

Aug 23, 2024  on Shopify

great app with great functions, customer support is extraordinary, Alena was very kind and helped me a lot, I tried all the review apps before and this is the best and very affordable, highly recommend!

Shinecosmo

Aug 22, 2024  on Shopify

One of my best go to app for product reviews. When I was stuck in setup process. One of the best support agent Doris did the best to do the setup as how I wanted the reviews to appear on my pages… thanks a lot

PlushBaby

Aug 22, 2024  on Shopify

Recently downloaded the app. So far I am loving it. The customizable features allow me to match the look and feel of my brand perfectly. Customer support is top-notch too, quick to respond and always helpful. Highly recommend this app to anyone looking to enhance their store's trust and engagement!

S-glamour

Aug 19, 2024  on Shopify

Hillary is a very enthusiastic beauty. She helped me in time and gave me very practical suggestions. This APP is very easy to use and very practical.

Hailblu

Aug 14, 2024  on Shopify

Fantastic response time. Clarity was amazing everything made sense once i got a response. Solved issue in minutes

Euphorama

Aug 10, 2024  on Shopify

These reviews from LAI are beautiful! I have used other review apps and this is definitely my new favorite without a doubt

Badaci

Aug 07, 2024  on Shopify

Very good app and team. I asked how to do something and they said it wasn't possible. Instead they're doing to make it a feature. Highly recommend LAI.

Incantosa

Jul 30, 2024  on Shopify

Awesome easy to use app that lets you import reviews from Amazon as well which I find to be great. Doris from the support team is awesome and always ready to help. Also Parker helped me out promptly on solving a technical issue. Thank you guys! I recommend this app.

My Store

Jul 25, 2024  on Shopify

I didn't know how to fix one issue on the App but Emily was very helpful and very fast to fix the issue the app is easy to use

Finice

Jul 24, 2024  on Shopify

Excellent service as always! Emily is a super star ⭐️ This app is perfect for everything we need - highly recommend

NeckTone

Jul 22, 2024  on Shopify

They did a phenomenal job, thank you so much Emily. She was very quick in helping me with what i needed. This is why I continue to use them over other review apps on Shopify. The absolute best.

NurturFit

Jul 22, 2024  on Shopify

I'm not very techie, so I do struggle with some aspects of building my store. But the support at LAI has been fantastic. They're always patient and are very clear with their guidance.

Revivair

Jul 22, 2024  on Shopify

I received support from Emily, she was extremely helpful in helping me with my reviews. She was very patient with me, and answered all of my questions. She was very responsive and provided help immediately. I highly recommend LAI Product Reviews, and their staff are amazing!!!

Elyx.store

Jul 21, 2024  on Shopify

the best Customer testimonial App for shopify. customer support is responsive and proactive you are never stuck when using LAI

traveluvy

Jul 17, 2024  on Shopify

I reached out to LAI because I had a technical issue which I was unable to carry out. Jillian assisted one of their team members and sorted out the issue. Thank you so much to LAI and your team member. I was relieved my issue was resolved easily. Thank you Debra

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