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Customer reviews: LAI Product Amazon Reviews

Develop by Smartify Apps

Reviews (2,247)

Overall rating
5

What Merchants Think

Merchants have generally expressed highly positive feedback for "LAI Product Amazon Reviews." The app is consistently praised for its user-friendly interface and exceptional customer service. Merchants especially appreciate the quick and effective support provided by the team, which significantly enhances their experience with the app. Many find it to be a reliable solution for managing and importing reviews efficiently, making it a favored choice for those seeking to improve store credibility and customer trust.

Key Strengths

  • Outstanding customer support, often highlighted for being responsive and helpful, with particular mention of team members like Emily, Alena, Doris, and Parker.
  • Ease of use and user-friendly interface, making it accessible for non-technical users.
  • Quick and efficient solution for importing reviews from multiple sources (e.g., Amazon, AliExpress).
  • Customization options allowing merchants to edit reviews and manage them as needed.
  • Affordable pricing with no hidden fees.

Common Concerns

  • Some users noted occasional technical issues, such as problems with review import or display.
  • Room for improvements in UX design, as mentioned by a few users.
  • Dependencies on customer service for certain functionalities when facing technical difficulties.

Final Thoughts

Overall, "LAI Product Amazon Reviews" is well-received for its comprehensive features and excellent customer support. The app stands out as a valuable tool for e-commerce platforms seeking an efficient way to present and manage customer reviews. Despite minor suggestions for improvement, the overwhelmingly positive feedback from merchants underscores its reliability and effectiveness in enhancing online store experiences.

Rezoia

Jun 20, 2024  on Shopify

This app is user-friendly with 24/7 customer service that's always available and quick to resolve issues. It's truly the best review app for Shopify!

SuaUtilidade

Jun 18, 2024  on Shopify

One of the best review apps of all, it saved me a lot and has all the functions I need. The support team is also one of the BEST I have seen.

FairyNooks

Jun 16, 2024  on Shopify

This app is easy to use, 24/7 customer service always available when you needed and they resolve your issue immediately! It is honestly the best review app for shopify!!!!

ActivEar

Jun 14, 2024  on Shopify

Alena was wonderful. I love their customer support. She solved my issues. As a noob in ecom, things can be a bit tricky. It's always great to count on their customer support. Will highly recommend the app.

dogadore

Jun 12, 2024  on Shopify

I've been using the app for a long time now. I am very satisfied for the following reasons: - The app works perfectly - User-friendly dashboard - First-class customer support - Fast response time - Individual customer requests are implemented Thanks to Parker, Emily and the whole team for the GREAT support! Keep up the good work.

NobodyNiche

Jun 11, 2024  on Shopify

Maya was awesome!! She was very prompt and took care of my problem right away. thank you will recommend to my friends

My Store

Jun 10, 2024  on Shopify

Thank you! 5 star rating - saved me so much time, amazing honestly! I spoke with Emily and she was so helpful. There was no waiting time, and she sent me screenshots and provided me with even extra information to help me resolve my issue. communication between us was so clear and she was very patient, i didn't know what to expect as it is a chat box but i could tell Emily was on to it and looking for a solution the whole time.

EL-PET

Jun 09, 2024  on Shopify

I spoke with a girl, her name is Emily...very kind, helpful, and fast in her work...well done and thanks again for the service!!!!

PrimeFitGear

Jun 08, 2024  on Shopify

Best customer service ever, the app is very efficient, and made it easy to match it with my website brand, I will defenitely keep using it!

Simplesmente Bella

Jun 06, 2024  on Shopify

os atendentes são muito educados e prestativos, resolveram todos meus problemas referente as avaliações .

Greenelephant

Jun 04, 2024  on Shopify

The software looks good, but I don't have much experience with it yet. However, I did encounter some issue, and I received excellent customer service from Alena, who resolved the problem with great dedication.

CADDI

Jun 04, 2024  on Shopify

Thank you Alena from the LAI support team for assisting me with using the app. She was very kind & gave good instructions. My app is now working great!

Fauteuil-à-Bascule.com

May 29, 2024  on Shopify

Je viens de commencer avec cette application et pour le moment je dois dire que je la trouve très bien!

Wilderness Poets

Apr 30, 2024  on Shopify

It's really great so far. Easy to use and the 2 people that helped me with my questions were very kind and explained things thoroughly.

Hoop Mentality

Apr 25, 2024  on Shopify

Great support so far. They responded immediately via live chat, helped me with some custom code by adding the star ratings to my product cards, and helped me fix all the issues I had. The app is easy to use, review widgets look modern and better than other apps, and I'm glad I switched to LAI Reviews.

miNATURALS Nutrition

Apr 24, 2024  on Shopify

Very responsive technical support. App does the job well. Still figuring things out, but so far so good. Thank you.

fjordlabs.co.uk

Apr 24, 2024  on Shopify

great, simple and easy to use. Their support team is very useful and helped us translate the international reviews into English. All good so far.

Royale Lumi

Apr 21, 2024  on Shopify

Parker m'a beaucoup aidé dans l'installation et la disposition des avis sur mon site Web. Cela m'a beaucoup plu. Je voudrais vous dire Merci Parker. Vous m'avez proposé de m'aider et j'ai vraiment apprécié. De plus, cette application est superbe. La version payante en vaut le coût et vous avez accès à un grand nombre de paramétrages. Merci encore.

Bliise

Apr 20, 2024  on Shopify

Parker from the support team was a life-saver!!! This is the best customer support I have ever seen:fast & efficient! They do care about their clients' well-being and not only want to charge you. 100% recommended! ⭐⭐⭐⭐⭐

Bloosm

Apr 19, 2024  on Shopify

Really great app have used them in the past so much value to what you are paying for, the staff team (maya) really helped me out importing my reviews from a old app to this app, very quick and lovely to deal with.

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