Alena was awesome , quick and understood my questions without much explanations. very very impressed.

Amazing app with an amazing customer support team that answer all questions promptly. Best review app I have ever used.

I could not download reviews today as the Amazon site was down for maintenance, however the lovely ladies at LAI were so helpful. A little earlier in the day I had another issue seeing my reviews in my store and they promptly rectified the issue for me. They went above and beyond to assist me today. Good old fashioned customer service is still alive and well and LAI. I will continue to recommend this company moving forward. Thanks LAI Team - Annie

Thank you Alena for your help and patience your servive was sopt on. I highly recommend getting hold of help desk if anyone is having difficulties the are a fantastic bunch to deal with

I highly recommend this app for dropshipping stores as it can import reviews from various sources. The best part is that it allows you to edit imported reviews that contain sensitive information (e.g., names of other branches). The customer service is excellent – Alena assisted me in manually importing Amazon reviews while the import service was temporarily unavailable.

Tienen una Atención inmediata a problemas. Excelente aplicación. Me encantá y recomiendo tanto por su funcionabilidad como por su atención a clientes.

The customer service team is great, especially Emily, who provides very timely service. Recommended!

I am so impressed with the service! Alena helped me straight away and went and actioned what I was trying to do for me! I cannot recommend her enough.

I recently switched from Loox Reviews to Lai, and I couldn't be happier with the transition! The support from Lai has been absolutely top-notch—hands down the best I've ever received. A huge shoutout to Emily, who has been so attentive and supportive, and the dev team, especially Anthony, for going above and beyond to create a custom widget just for me! They customized it as a kind gesture, even though I'm not on the plan that typically includes customizations. No questions asked, just genuine support. Lai Reviews has truly set the bar for customer service, and I’m so glad I made the switch!

This App has been very easy to use, I did have some trouble finding something that has been recently changed, Emily was so very helpful, I wouldn't of been able to do what I needed to do unless I had her, so thank you Emily :)

Just upgraded this app and came up with some problems, Anthony helped me with all my problems and solved them. Would recommend this a lot.

Loving the ap, I had an issue where I couldn't download reviews from Amazon and withing 30 minutes Emily had the issue fixed, there was another issue I had where I didn't know why my reviews were downloading from Aliexpress, come to find out it was because I had country filters on, Emily help out with that as well. They have really fast and friendly customer service, I highly recommend them for your app reviews.

I need help with my reviews grid, and didnt know what to do and emily asked the right questions so she knew what she needed to do, and fixed the problem. thank you emily!

I have been loving using this app! Its so simple to use and great for my business. I have found the customer service is very helpful too!

The reviews look very good and it is easy to implement them. The support is absolutely great, always fast and helpful. I am very happy with my decision

the support process is very efficient! Emily was helpful and was able to assist me quickly and sort out my issues I was having. thanks so much :)

Super helpful agents! Alena was fantastic - sorted my issues in 2 mins, after spending more than half an hour wandering around the app.

Customer Service is actually good. If you are stuck and need help with anything they will help. Saves time, worth getting this software

Had a wonderful experience with Jesse from their support team. She was very quick to get back to me, friendly and solved my 2 issues at a once. Thanks Jesse for your hard work!

Alena walked me through importing from several different links, she made changes to the store in real-time that I requested, and made sure it was exactly what I wanted! Can't say enough good things about this app and more importantly, the service I received from Alena! Thank you!