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Customer reviews: LAI Product Amazon Reviews

Develop by Smartify Apps

Reviews (2,245)

Overall rating
5

What Merchants Think

Merchants have generally expressed highly positive feedback for "LAI Product Amazon Reviews." The app is consistently praised for its user-friendly interface and exceptional customer service. Merchants especially appreciate the quick and effective support provided by the team, which significantly enhances their experience with the app. Many find it to be a reliable solution for managing and importing reviews efficiently, making it a favored choice for those seeking to improve store credibility and customer trust.

Key Strengths

  • Outstanding customer support, often highlighted for being responsive and helpful, with particular mention of team members like Emily, Alena, Doris, and Parker.
  • Ease of use and user-friendly interface, making it accessible for non-technical users.
  • Quick and efficient solution for importing reviews from multiple sources (e.g., Amazon, AliExpress).
  • Customization options allowing merchants to edit reviews and manage them as needed.
  • Affordable pricing with no hidden fees.

Common Concerns

  • Some users noted occasional technical issues, such as problems with review import or display.
  • Room for improvements in UX design, as mentioned by a few users.
  • Dependencies on customer service for certain functionalities when facing technical difficulties.

Final Thoughts

Overall, "LAI Product Amazon Reviews" is well-received for its comprehensive features and excellent customer support. The app stands out as a valuable tool for e-commerce platforms seeking an efficient way to present and manage customer reviews. Despite minor suggestions for improvement, the overwhelmingly positive feedback from merchants underscores its reliability and effectiveness in enhancing online store experiences.

YENNEVRA

Nov 23, 2024  on Shopify

I’ve been using LAI Reviews, and it’s an amazing app for displaying customer feedback on my store. The interface is intuitive, highly customizable, and looks great on the site. What makes this app stand out is the exceptional support team. A special thanks to Alena, who provided outstanding assistance! She was patient, attentive, and ensured that my specific requests were handled perfectly. I had an issue with integrating reviews into a specific section, and she and her team resolved it quickly and professionally. I highly recommend LAI Reviews to anyone looking to enhance their store’s credibility and user experience!

Elvira Selection

Nov 21, 2024  on Shopify

I had an exceptional experience with the support team for this app. Doris, Emily, and Anthony (the developer) went above and beyond to help me. I needed assistance with modifying the mobile layout of the app, and they handled my request with incredible professionalism and kindness. Each of them promptly answered my questions and made sure I felt supported throughout the process. I’ve used many apps, but this one stands out not just for its features but for the outstanding customer service behind it. Every time I create a new store, this app is always the first one I install because I genuinely believe it’s the best in its category. I highly recommend it to anyone looking for a reliable and user-friendly solution backed by an incredible support team!

LumaVita

Nov 18, 2024  on Shopify

i was having an issue with uploading reviews and jumped on with chat support. I was assisted instantly and found the support amazing and NOT A.I highly recommend

Geek Pride

Nov 18, 2024  on Shopify

Aplicativo maravilhoso, e fácil de usar! As dúvidas que tive foram rapidamente solucionadas pelo suporte, especialmente a Doris, me ajudou muito e ajustou a seção reviews ao meu agrado. Com certeza considerarei o Plano Pago, pela eficiência do atendimento da Doris como apoiadora!

Isa leblanc

Nov 18, 2024  on Shopify

Muito bom aplicativo! Com a ajuda da Alena, tive um suporte excelente no momento de realizar algumas configurações importantes.

MRCONNET

Nov 17, 2024  on Shopify

Atendimento ótimo, tive uma experiência ótima com um problema que tive, Doris meu deu todo apoio e atendimento.

NanoWarm

Nov 16, 2024  on Shopify

This is very useful for importing reviews from Amazon and other sources. It's also nice that you can make the template for a CVS file if you don't want to use the paid version. I was watching a video that was an outdated version to try and find a certain setting and the support team reached out and asked if I needed any help. Emily guided me through all the settings I was looking for and answered every question I had. Would 100% recommend this app.

Handfreedom store

Nov 14, 2024  on Shopify

I had doubts and I went on contact support and Hillary from LAI team i pressume wrote to me back in ten seconds was amazing to see how promt and fast she helped me with the issue

KDD Essence

Nov 13, 2024  on Shopify

I had a great experience with Parker who helped resolve my issue. Very professional, efficient, and provided clear solutions. Thank you for the excellent support!

Noellia

Nov 12, 2024  on Shopify

I recommend this app if you want to import reviews from amazon, aliexpress etc, you can also import reviews from excel file... Thnaks to Alena that really helped me during the process

Relaxd

Nov 12, 2024  on Shopify

Alena was wonderful - so fixed my problem in seconds and also coached me through the process she answered all questions and made it make sense to me. Huge thankyou Alena <3

happymaker

Nov 11, 2024  on Shopify

Der Service ist bei dieser App mega. Über den Chat ist wirklich immer jemand present und hilft. Das habe ich schon lange nicht mehr so erlebt. Vielen Dank an Doris.

Las Parisenne

Nov 11, 2024  on Shopify

I am very satisfied with the service from LAI product reviews And I got an amazing service from Emily! She was super friendly and got a very quick response! Really happy with this service

GreenRoc

Nov 10, 2024  on Shopify

the help chat system is the best out of all the shopify apps ive used. A real support person gets back to me almost instantly, they also do the most to help and i super appreciate all the help ive gotten

Brustool

Nov 10, 2024  on Shopify

I would recommend it to other because i had some problem with the import of amazon review to my store and Kim and Alena from customer support really help me, they even did the transfer for me from their side i didn't even need to do anything and all that in a question of minutes.

Rielle

Nov 10, 2024  on Shopify

Customer service was amazing - Doris was very helpful. Very impressed that you have been able to work around a tech issue by having customer service import the reviews for you .

Axial Art Studio

Nov 10, 2024  on Shopify

La app está genial. El soporte es fabuloso, están en todo momento y siempre aportan alguna solución. Sobre todo Alena y Emily que me han ayudado mucho y son muy majas :D

Life & Loft

Nov 10, 2024  on Shopify

Highly recommend this app. Customer service is second to none! Live support, super quick and always pleasant to deal with. Alena helped me with my issue today and she was so efficient and so nice :)

Luminax

Nov 09, 2024  on Shopify

Amazon reviews import was down for maintenance, reached out for support just to try to understand till when and if they got an ETA but to my surprise support agent Alena made extra effort to assist and handle the imports for me offline so I didn't have to wait for maintenance to be over. amazing works

Kima Glow

Nov 07, 2024  on Shopify

Yeah so I was stuck when a feature wasn't working and I was immediately found help with LAI rep. Truly Top Tier from the site and the rep Alena. Thank You SO Much.

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