Klaviyo Reviews logo

Klaviyo Reviews

Develop by Klaviyo

$25

/ Month
Free plan available

Build 5-star experiences for your customers.

Collect reviews
Import reviews
Display options
Review migration
Automate review requests
Showcase top reviews
Build segments
Reward reviewers
29 Reviews

About Klaviyo Reviews

Launched Jun 09, 2022

Categories

Built by Klaviyo

Email :

[email protected]

Address

225 Franklin St, Floor 10, Boston, MA, 02110, US

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BON: Loyalty Rewards Referrals logo
(1,488 Reviews)
$25-$349 / Month
  • Free Plan Available
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  • Sponsored

Loyalty rewards program with points, POS, referrals &...

Introduction Video

Description

Product reviews, powered by Klaviyo

Get the most out of your product reviews with all your data consolidated in one platform. Deliver a seamless customer experience with all review requests on brand, on time, and never double-sent – Klaviyo already has all your existing templates and applies smart sending rules to all sends.

Get the most out of your product reviews with all your data consolidated in one platform. Deliver a seamless customer experience with all review requests on brand, on time, and never double-sent – Klaviyo already has all your existing templates and applies smart sending rules to all sends. more
  • Automate review requests with email and SMS flows
  • Showcase top reviews in emails & on your website
  • Build segments based on star rating & custom questions
  • Reward reviewers with a unique coupon
  • Import previous product reviews

Product review features

  • Display options: All reviews page, Carousels, Filtering, Media galleries, Photo reviews, Product grouping, Q&A, Review summaries, Rich snippets, Star ratings
  • Ways to collect reviews: Automations, Email requests, Forms, Import and export, Review migration, SMS requests

Pros

  • Consolidates all product review data in one platform, making it easier to manage
  • Ensures review requests are on brand, on time, and not sent multiple times to the same user
  • Automates review requests through both email and SMS, saving time and reducing manual tasks
  • Allows showcasing of top reviews in emails and on the website, which can enhance credibility and sales
  • Enables segmentation based on star rating and custom questions, allowing for targeted marketing strategies
  • Offers rewards for reviewers with unique coupons, which can increase engagement and incentives for leaving reviews
  • Supports importing of previous product reviews, ensuring continuity and comprehensiveness in review data
  • Offers diverse display options such as all reviews page, carousels, filtering, media galleries, and more, providing customizable ways to present reviews
  • Facilitates multiple ways to collect reviews including automations, email requests, forms, and SMS requests, making it flexible for different business needs

Cons

  • No mention of multi-language support, which could be a limitation for global businesses
  • Initial setup and integration might be complex and require technical know-how
  • Heavy reliance on existing templates and automation rules might limit customization options for some users
  • The app may have a learning curve for new users who are not familiar with Klaviyo’s platform

Top Helpful Reviews

View all reviews

Paké

Jan 02, 2025  on Shopify

La solution est vraiment bien avec une version gratuite pour les petites boutiques. Parfaitement intégré à la suite Klaviyo pour une utilisation vraiment simple. Et pas mal d'évolutions depuis le début de notre utilisation (2 mois).

Austin Bloom

Dec 31, 2024  on Shopify

Excellent integration with Shopify, and workflow design is the same as standard email flows, which makes all the Klaviyo tools familiar and easy to use in conjunction. Simplifies the app-stack integrated with Shopify also.

Suzi's Lavender

Dec 23, 2024  on Shopify

We appreciate receiving up to date reviews to help us stay informed by customer compliments and/or concerns.

mōmi

Dec 15, 2024  on Shopify

It's ALMOST perfect, and has come 1000 miles since we first evaluated it early this year. Several key features we requested at that time have been implemented, which precipitated our switch from another popular reviews app. The integration with Klaviyo email is a huge differentiator for this product. The ONE feature that would make this a 5: In the widget for a full Reviews web page, it doesn't show the store's response to the reviews. This is crucial in mitigating the impact of negative reviews. Will be happy to upgrade this to a 5-star when that feature is added.

Osone™

Dec 05, 2024  on Shopify

We've used this software at multiple companies that I've worked for. It checks all the boxes. Customer support can be hit or miss. There are really good CSR's and then there are ones that need assistance. For the more difficult issues, I would ask for Tracy N. She's as good as it gets and actually opened my eyes to more functions that klaviyo could do than I initially understood.

Zigleys

Nov 17, 2024  on Shopify

the best email marketing for e-commerce period end of story. it is 5/5 on its own but their customer service makes it a 10/5. theyre incredible. don't waste your time with any other email marketing service if you're an ecommerce store. this is the one you want

Jack Murphy Ireland

Nov 14, 2024  on Shopify

I would give it 5 stars but the only improvement i'd make is the ability to review the products in the email

TSO Manufacturing

Nov 04, 2024  on Shopify

It's a great app that works seamlessly on our store. Everything in one dashboard is a plus! Coming from Stamped reviews, this is a huge upgrade.

W’ZIS? Dog treats - never brown or bone shaped

Oct 29, 2024  on Shopify

Works really well for us, collecting reviews and Q&As. With a clear performance overview from the dashboard.

DistrictX

Oct 22, 2024  on Shopify

It seemed promising but the multilanguage capability is poorly designed. I cannot seem to have two different submission page in different languages.

KitMaii

Oct 20, 2024  on Shopify

Enjoying the Klaviyo Reviews app very much. It was very easy to set up and implement. Customer Support is terrific too. Thank you so much.

leehouse.co

Oct 11, 2024  on Shopify

I do love this review app as an add-on to Klaviyo email marketing. It's easy to import reviews from other platforms, and create review requests. I don't like that people can leave star ratings without their name attached, though.

Trumbug

Sep 22, 2024  on Shopify

Love being able to integrate review collection with my existing Klaviyo flows. I also love that Klaviyo collects star rating reviews without the customer having to leave a text review.

Nourished Market

Sep 07, 2024  on Shopify

The best. Really happy switching to a platform where my emails, SMS, and reviews are all in one place with loads of customization. Great customer service, too.

Susquehanna Botanicals

Sep 05, 2024  on Shopify

We love Klaviyo! Reviews and email marketing are so essential to running a small business. The software is super user-friendly and you can get many features for free! Way better than Mailchimp. 5 stars. Go team.

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