8.8
Klaviyo Reviews logo

Klaviyo Reviews

Develop by Klaviyo

$25

/ Month
Free plan available

Build 5-star experiences for your customers.

Collect reviews
Import reviews
Display options
Review migration
Automate review requests
Showcase top reviews
Build segments
Reward reviewers

About Klaviyo Reviews

Launched Jun 08, 2022

Categories

Built by Klaviyo

Email :

[email protected]

Address

125 Summer St, Floor 7, Boston, MA, 02111, US

Website Support Portal Privacy policy FAQ
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Introduction Video

Description

Product reviews, powered by Klaviyo

Get the most out of your product reviews with all your data consolidated in one platform. Deliver a seamless customer experience with all review requests on brand, on time, and never double-sent – Klaviyo already has all your existing templates and applies smart sending rules to all sends.

Get the most out of your product reviews with all your data consolidated in one platform. Deliver a seamless customer experience with all review requests on brand, on time, and never double-sent – Klaviyo already has all your existing templates and applies smart sending rules to all sends. more
  • Automate review requests with email and SMS flows
  • Showcase top reviews in emails & on your website
  • Build segments based on star rating & custom questions
  • Reward reviewers with a unique coupon
  • Import previous product reviews

Pros

  • Consolidates all product review data in one platform, making it easier to manage
  • Ensures review requests are on brand, on time, and not sent multiple times to the same user
  • Automates review requests through both email and SMS, saving time and reducing manual tasks
  • Allows showcasing of top reviews in emails and on the website, which can enhance credibility and sales
  • Enables segmentation based on star rating and custom questions, allowing for targeted marketing strategies
  • Offers rewards for reviewers with unique coupons, which can increase engagement and incentives for leaving reviews
  • Supports importing of previous product reviews, ensuring continuity and comprehensiveness in review data
  • Offers diverse display options such as all reviews page, carousels, filtering, media galleries, and more, providing customizable ways to present reviews
  • Facilitates multiple ways to collect reviews including automations, email requests, forms, and SMS requests, making it flexible for different business needs

Cons

  • No mention of multi-language support, which could be a limitation for global businesses
  • Initial setup and integration might be complex and require technical know-how
  • Heavy reliance on existing templates and automation rules might limit customization options for some users
  • The app may have a learning curve for new users who are not familiar with Klaviyo’s platform

Top Helpful Reviews

The Rag Company Europe

Feb 28, 2025  on Shopify

Having the integration of reviews with Klaviyo works really well, and on top of that, it looks super clean. We are happy with Klaviyo, and Klaviyo Reviews!

Steel Roots Market

Feb 16, 2025  on Shopify

This has been a great feature added in the Klaviyo email system. Once you set it up, it is seamless for the reviews to be added into your flow. Displaying nicely onto my website.

Design Decor Knoxville

Jan 21, 2025  on Shopify

The customization available to us has been a game-changer this year. More than doubled our business and implementing Klaviyo was a big piece of that puzzle. Highly recommend.

Classic Retrofit

Jan 14, 2025  on Shopify

We were way behind the curve on reviews, the Klayvio Reviews app was easy to implement and has helped attract a good response in a short space of time. Would definitely recommend!

Norse Interiors

Jan 13, 2025  on Shopify

Unable to trial due to instal errors and faulty import. We're klaviyo customers for email/sms and interested in having email/sms with tight reviews integration. For Klaviyo prices and quality expectation this is a let down. The app doesn't appear to be ready for release at all. App won't connect to store - receive error message when attempting to make initial connection. Import of Yotpo reviews does not work. Tried multiple times on different sessions. Simply sits on Klaviyo import page. No error message or successful upload. I've tried to set this up a twice on different days. No issues trying other reviews apps during same time frame. Not a good sign from Klaviyo considering their pricing and positioning. I really hope this isn't a sign of things to come. :(

Biber-Butzekind

Jan 12, 2025  on Shopify

Sehr gut. Die App hilft uns super bei den Bewertungen. Die Kunden schätzen die Möglichkeit Bewertungen zu lesen und zu erstellen.

Paké

Jan 02, 2025  on Shopify

La solution est vraiment bien avec une version gratuite pour les petites boutiques. Parfaitement intégré à la suite Klaviyo pour une utilisation vraiment simple. Et pas mal d'évolutions depuis le début de notre utilisation (2 mois).

Austin Bloom

Dec 31, 2024  on Shopify

Excellent integration with Shopify, and workflow design is the same as standard email flows, which makes all the Klaviyo tools familiar and easy to use in conjunction. Simplifies the app-stack integrated with Shopify also.

Suzi's Lavender

Dec 23, 2024  on Shopify

We appreciate receiving up to date reviews to help us stay informed by customer compliments and/or concerns.

mōmi

Dec 15, 2024  on Shopify

It's ALMOST perfect, and has come 1000 miles since we first evaluated it early this year. Several key features we requested at that time have been implemented, which precipitated our switch from another popular reviews app. The integration with Klaviyo email is a huge differentiator for this product. The ONE feature that would make this a 5: In the widget for a full Reviews web page, it doesn't show the store's response to the reviews. This is crucial in mitigating the impact of negative reviews. Will be happy to upgrade this to a 5-star when that feature is added.

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