Full disclosure first that I guess I am a bit jaded as I had a poor customer experience with Kudobuzz. I went from a Wix site using this app and moved to Shopify. Kudobuzz charged me more per annum in Shopify for the same review numbers AND I ended up with less features. I use to be able to reply to great reviews and thank customers, however l lost that feature when I moved to Shopify. The next plan level up was just too much to justify for a smaller operator like me. I am on Breakfast plan so once I get to the limit of reviews it seems to be low value for money spent. I'd probably shop around next renewal if their value is not reviewed.

love the app and the chat support is great, jared was very responsive and solved my issue in no time!

Grace was SO helpful. She walked me through what I needed step by step and was patient with me and got the job done quickly! Great help!

Always satisfied with Kudobuzz. Their customer service is top notch. They really do go above and beyond to help me.

Most of the app works well but when to upgrade to get more features. That don't work very well you are stuck dealing what a chat bot that is no help. And they are closed most of the time.. We appreciate your reaching out to Kudobuzz customer support. Please note that our live chat is presently unavailable, as it is outside of our regular working hours. You are welcome to leave your message below, or if you prefer immediate assistance, we recommend consulting our helpful guide at https://support.kudobuzz.com. Additionally, if you could provide your contact number and specify the most suitable time for us to contact you, we will do our best to accommodate your needs. Thank you for your understanding and patience. We look forward to assisting you as soon as possible!

I had some issues and Chi from Kudobuzz help me with ALL of them! Her patience and excellence customer service helped calmed all my worries. She didn't rush me during my chat session with her but made sure that every question I had was answered. Thank you so much!

Bad experience. Continued to charge even after I cancelled their plan. After i flagged out the mistake, they promised to get back at the soonest, but after 3 working days, they still did not respond. After checking with them again, they mention they are prepared to only refund the latest month's charge. Do be careful installing this app, unless you dont mind having your card charged monthly (even after cancellation). App is not even very useful in the first place nor helped to bring extra sales.

Doesn't work with 2.0. Says it does, but when you try to add a block or widget anywhere on the page, it doesn't show up. Using Dawn theme.

Great. It’s fairly effortless for customers to write reviews and for me to publish them. I get an email whenever a new review is written.

We are super pleased with Kudobuzz in our store, Culinary Teas. The team is tremendously responsive. To get started, Kena helped us migrate 1000 reviews from our old site into Kudobuzz, painlessly and accurately. To help us grow, they helped us get rich snippets working for our reviews to show up on Google. Thank you!