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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (31,696)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

PHOENIX

Nov 23, 2024  on Shopify

Exceptional Customer Service from Han! I recently had the pleasure of receiving assistance from Han regarding some issues I encountered with the app. From the moment I reached out, Han was incredibly helpful, knowledgeable, and patient. She guided me through every step of the troubleshooting process and made sure I understood everything along the way. What impressed me the most was her dedication; she didn’t leave me until all my problems were resolved. Han's friendly demeanor and expertise made a potentially frustrating situation much easier to handle. Thank you, Han, for your outstanding support! You are truly great at what you do!

ZzzCozy: Australian Number #1 Best Selling Body Pillow

Nov 23, 2024  on Shopify

I had a fantastic experience working with Han! She was incredibly knowledgeable and took the time to explain everything in detail, making sure I felt confident and informed throughout the process. I really appreciate the personalized attention. I'm very happy with my experience and would highly recommend her to anyone seeking expert assistance!

Kiwi Family Kitchen

Nov 22, 2024  on Shopify

Great customer service and support from Jess with getting this app set up on my Shopify website. Thank you!

FurPetsFection

Nov 22, 2024  on Shopify

OMG Jess was so helpful on the support chat, explained all with a lot patience and efficiency!!!! im still new on this world, and she made all simple going! thanks a lot, im gonna starting importing my reviews now!!!

Dog Town Collars

Nov 22, 2024  on Shopify

Exceptional Support and Service! Cassiano at Judge.me has been an absolute lifesaver! From the moment I reached out with my questions, their professionalism, patience, and expertise were evident. Cassiano went above and beyond to ensure my issues were resolved quickly and effectively, providing clear guidance every step of the way. Not only did they help me optimize my setup, but they also offered additional tips to improve my store's performance. It's rare to find support that’s both friendly and so thorough. I feel confident knowing that Judge.me has such a dedicated and knowledgeable team member on board. Thank you, Cassiano, for making the experience seamless and stress-free. Highly recommend Judge.me and their amazing team!

SonrieTee - Tienda Online de Camisetas Personalizadas y Productos con Enfoque Ecológico y/o Sostenible

Nov 22, 2024  on Shopify

Hasta el momento todo fantástico y eso que aún estoy en el plan gratuito. La atención al cliente es maravillosa. Así da gusto trabajar. Gracias!!!

Bluefin Plus

Nov 22, 2024  on Shopify

Great customer service. They are quick to respond and very helpful. I recommend this app for any business!!!!!!

My Store

Nov 22, 2024  on Shopify

Ik ben heel goed geholpen, Igor is snel en efficiënt geweest; hij kijkt direct met mij mee en zorgt voor hulp.

Bottega Creativa

Nov 22, 2024  on Shopify

Servizio da parte di Igor eccellente. Risposta praticamente immediata e risoluzione a quanto richiesto.

LadyBelleCo

Nov 22, 2024  on Shopify

Great app! much better than the other review apps - also Hamza from customer service helped out from the beginning to the end! thanks Hamza

Allure Passion

Nov 22, 2024  on Shopify

At first, I deleted this app because it lacked certain features I needed. I tried other apps, but none of them had the specific functionality I was looking for. The apps that did offer those features were too costly. However, after reinstalling the app, I found that it had been updated with the features I needed. Nouhaila and the customer support team were instrumental in helping me set up the app. This app is essential for gathering and leveraging reviews, especially for those who are just starting out.

Gaialris

Nov 22, 2024  on Shopify

The technical consultant of this APP is very professional and can solve my problems very promptly and effectively. I highly recommend it.

Sinful Cinema

Nov 22, 2024  on Shopify

This app and the support is amazing. I was working at midnight EST in the US updating our page and had some questions. I emailed customer support not expecting much until the next morning and a tech asked for collaborator access and fixed my issue in under 25 minutes on a Friday night. Truly amazing!

LOVE RENAISSANCE

Nov 21, 2024  on Shopify

I was so lost in setting wedge, but Jess came to help me so easily. It is so nice to chat with a person like this and have them help me solve the problem. I am happy to choose the Judge Me app. Thank you very much.

Save the Hero Builders

Nov 21, 2024  on Shopify

It's cheap and fully functional. Perfect support. 安く機能も充実している。 サポートも完璧だ

Tu Salud Intima

Nov 21, 2024  on Shopify

I'm beyond impressed with Judge.me! I reached out to their support team with a feature request, and they implemented it incredibly quickly. The entire process was seamless, and the agent I chatted with was professional, responsive, and efficient. It's rare to see such dedication to customer feedback. Highly recommended

Almavalle

Nov 21, 2024  on Shopify

The installation was quite simple and fast. While I was doing this, a chat popped up with Jess, asking if she could help. She didn't just help; she went so much above and beyond her duty that I was left entirely impressed by her attitude, knowledge, and command of the app and the technology. Please give this lady a raise because she's a ROCKSTAR! Thank you, Jess, for your help from the bottom of my heart!

Past Skincare

Nov 21, 2024  on Shopify

By far my favourite review collector, its realy simple to use and set up and if you're ever stuck on something, the customer support team is simply the best, they guide you and provide all the support you need

KN| Sacred Armour

Nov 21, 2024  on Shopify

Abraão helped me sooo much setting up reviews for my store, now I look so much more reputable to clients!

K&J Keepsakes

Nov 21, 2024  on Shopify

New to using this app and I have a few problems but Claudio was super quick to help me out. Thank you!

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