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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (29,953)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Aqua Flex

Sep 09, 2024  on Shopify

I thought first, that you can't change the text color of the reviews and the color of the stars, so I deinstalled the app. But Abderrahman from Judge.me sent me an Email, that it's possible and he can do it for me. So he did! Everything fine now, even some more changes I asked him he solved all perfectly <3. Just can recommend this app!

godoggiestyle

Sep 09, 2024  on Shopify

This company has been amazing and their support is unmatched. Every issue I have is fixed instantly and they are all very friendly and happy to help. I had ShopperApproved in the past and they are great for companies that have huge budgets. For companies big and small, i do recommend Judge.me as they are just phenomenal and their cost for what they provide is unmatched.

Metal Dogs

Sep 09, 2024  on Shopify

I had a query regarding my app and changing some things on the review page. The agent could not have been more helpful (Jess). She asked for the information, went away and within minutes she'd already done what I needed without any hesitation. This is quite possibly the best app I have on my store and the helpdesk has always been amazing!

Signature Picks

Sep 09, 2024  on Shopify

Amazing app and super awesome customer service, they (Jess) even predected what I want to do next to make the app match my theme after going through the store on the spot. and all of that while I am using the free version, now imagine on the paid version!! Really Super Recomended, hope all apps have same customer care service.

Lofaris Wholesale

Sep 09, 2024  on Shopify

Very good review software, customer service Felix is ​​very nice, helped me solve a lot of problems, has a great attitude, and solves problems very quickly!

NAVEE Electric Scooter

Sep 09, 2024  on Shopify

This is the best app I have ever used, thanks Ron for your help, definitely recommend, best customer service ever, absolutely handy to help anyone, even if you have absolutely no clue.

NiteTide

Sep 08, 2024  on Shopify

Ron helped me out to install and customise the reviews on my site, excellent service and really fast!

EchoNest

Sep 08, 2024  on Shopify

Increible, Ron es el mejor me asesoro en absolutamente todo y con mucha atencion la mejor aplicacion para shopify

Carolina’s Brownies

Sep 08, 2024  on Shopify

Customer service always great! Leandro took his time to explain all the options and help me set up the best one for my website.

KNOW YOUR ORIGIN

Sep 08, 2024  on Shopify

Even with the free plan, you can display reviews sufficiently. Additionally, the chat representative (Jess in this case) guided me through the installation and necessary settings very politely and with a quick response, even with the free plan.

Magical Bells

Sep 08, 2024  on Shopify

Easy to install, and amazing customer service via the chat feature! Can't say enough about the response time and little extras the person did to help me setup the app. He changed the colors of my review stars to match my store etc. Fantastic service.

Tobes Finds

Sep 08, 2024  on Shopify

Assalam o Alaikum, Al Hamdulilah received my parcel... fully satisfied with my purchase... everything is just awsome...

Hushwood Hollow

Sep 08, 2024  on Shopify

Felix was super helpful and solved my issue immediately - I had redone my product listing so the reviews were on the archived product. They were most efficient at transferring the reviews to the active listing.

RIAJN

Sep 08, 2024  on Shopify

App is amazing and intuitive but you have to put in the screen time to learn all the rich functionality. Support is first-class, customer service reps reach-out to you as soon as you install the app to see if you need assistance and quickly answered all my rapid fire questions throughout my learning process (here's looking at you Claudio). Worth the investment and can't beat the price. Go with Judge.Me if you're on the fence.

Leather Universe

Sep 08, 2024  on Shopify

Great review app. also very easy to import all of my reviews from my previous magento 2 platform (via csv file) and adding them to my new shopify store. Tons of options that I look forward to utilizing.

D-S Fashion Sophisticated Boutique

Sep 08, 2024  on Shopify

Awesome app. I love the customer service, they not only tell you, but they do it for you. I recommend 1000%. Get it for your website now!

Brims & Things

Sep 08, 2024  on Shopify

CS helps right away when I set up the app. Would be great if they can allow sending the authorization to us who is actually administering the app.

Stephanie Ruble - Artist

Sep 08, 2024  on Shopify

The chat / help feature with a real person is great. Abraão was very helpful with helping me troubleshoot my problem and think about a solution to a future issue before it's a problem. I'm new to the app, so making sure the widget was set up correctly and learning about review carousels and pages was a great introduction to the app. Great chat feature and customer service agent!

Cash&Nico

Sep 08, 2024  on Shopify

The app works very well and has good functionality. Customer support is great too! We needed help with a feature of the app and Leandro was able to answer all our questions thoroughly. Recommend!

Juice Lubes

Sep 08, 2024  on Shopify

This app is just perfect. We had so much trouble with another app trying to integrate another reviews account we've had for years, so switched to Judge Me just to test it really but the support for even the free version has been nothing short of incredible. Thank you for a reviews solution that just works, looks great, is easy to integrate, and is supported amazingly even for the free version. Can't rate this app highly enough.

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