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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (29,953)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Eco Amsterdam

Sep 05, 2024  on Shopify

10/10 for Gabriella, what an excellent assistant, very helpful and knows what she is doing. Judge.me app is recommended.

Chill Monkee

Sep 05, 2024  on Shopify

So far, I'm extremely pleased with the app. More so than anything, the support is fantastic! They were able to help me customize the app to fit my site and brand more appropriately. Excited to start using it more indepth.

Adventure Parts

Sep 05, 2024  on Shopify

The app is pretty good it does what it says it does. I was hoping to be able to collect store reviews immediately after the checkout success on the "thank_you" page. I don't see a way to do that. I can create a /page/reviews and they can leave a store review there. You can also create an email template and email.... But with so many emails for marketing I really wanted to collect the review immediately after they purchase while they are still on the site. It says it integrates with Omnisend which I setup... but not really sure what kind of integration is offered. Its a good app I think but it is a little complicated. If you install this plan on spending a day or more getting it set up.... Email DNS settings, Import reviews, group products (paid plan only), setup templates...... Its a lot to get done!

Heritage Rhino

Sep 05, 2024  on Shopify

Customer service was fast and prompt and knew right away what my issue was and how to solve it. The whole interaction from messaging them to them fixing the issue was less than 10 minutes. Overall, great app and great customer service.

Svinto

Sep 05, 2024  on Shopify

There will be a problem at 12 at night, after consulting on chat on 12.05 there was no problem. Great application, great service.

Clearstream

Sep 05, 2024  on Shopify

Une application extraordinaire avec un plan gratuit ce qui est très rare et un service client ULTRA réactif ! Je comprends mieux pourquoi il y a autant de votes positifs sur cette app !

Love it Pure

Sep 05, 2024  on Shopify

Schneller und sehr hilfreicher support. Gerne wieder. Auch das kostenlose Abo bietet sehr viele Features und Möglichkeiten. Der kostenpflichtige Plan wird erst bei spezifischen Features notwendig.

Dinaric Method

Sep 05, 2024  on Shopify

Abderrahim was amazing! He helped me with everything I needed, always there with great advice and support. Super grateful for his assistance!

Housite

Sep 05, 2024  on Shopify

Abderrahim did a fantastic job! quick and easy and sorted everything out for my website. highly recommend

Dreamful Kids Co

Sep 05, 2024  on Shopify

We had some issues with our reviews showing up on our shopify but the support we received to ix the issue was 10/10 and it is resolved very quickly and smoothly.

FungiPure

Sep 05, 2024  on Shopify

très bonne application L'assistance de Ron a été super, il m'a beaucoup aidé quand j'en avais besoin !

TelaDesigns.store

Sep 05, 2024  on Shopify

Ron took the trouble out of me figuring out downloading the review gidgets on my store. Very professional and did not waste time.

Novocards

Sep 05, 2024  on Shopify

there's absolutely no word to describe my experience with Jess, she helped without me having to do anything but to accept her collaborator request! Thanks a lot! I'm on free plan but considering paid plan now because the experience.

Fox and Leo

Sep 05, 2024  on Shopify

Quick to respond to your questions. And better still provide you with an answer! Very happy with the customer service and features available on the app.

結婚式ベビードレス/キッズドレス レンタル ドレシャロン

Sep 05, 2024  on Shopify

When I asked a question in chat、it was a good chat as she understood the intention of our question.

Green Horse Online

Sep 05, 2024  on Shopify

I was fumbling my way through when up popped Ron and Han, they personally set the whole app up for me keeping in line with my Style Guide. Judge me went above and beyond to help make it look like a seamless integration of my website.

The Gentle Concept

Sep 04, 2024  on Shopify

Jag behövde hjälp med att lägga till widget för produkter och ändra bakgrundsfärg och textfärg på karusellen men vid kontakt med supporten fick jag hjälp snabbt, inom 5 minuter. Hakima hjälpte mig att lösa problemen med en gång.

GULMIRA

Sep 04, 2024  on Shopify

we tried this app first time it miserably failed to work on our shopify store ,tried to approch the support team for a resolution and give them collaborator acess to our store for atleast 5 hours checking by themselves they failed to provide a resolution ,hence i am not recomending this app

Circuit

Sep 04, 2024  on Shopify

Honestly amazing app, what more can i ask for? Soufiane assisted me, his service was fast, he gave me exactly what i asked for, 10/10

Kitchenwareonline

Sep 04, 2024  on Shopify

I had just installed the app and was finding my way round when up popped the chat box and Soufiane has just talked me through the entire setup. Awesome support. Thank you

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