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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (30,104)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Kokoro Care

Oct 06, 2024  on Shopify

The app is great, looks professional and the support was quick and handled our request exactly as we needed. Would highly recommend.

Laurel Elaine Jewelry

Oct 06, 2024  on Shopify

Very helpful in displaying my reviews in a way that increases customer trust. Easy to use and responsive customer service!

RuthiMakes

Oct 06, 2024  on Shopify

I am not computer-y, and could not understand how to upload reviews I had sitting elsewhere. Soufiane helped me so patiently and kindly over hours trying to figure my shop reviews out. I am so pleased with the level of assistance and courtesy I received! I can only imagine how great this app is going to work for me with this level of service from the company :)

ADVPRO

Oct 06, 2024  on Shopify

So far so good. Support is very helpful and resolve the initial implementation problems. Am testing still and hope we have more update further. Thanks Victor! cheers.

Deerieo Natural Skincare Solutions

Oct 06, 2024  on Shopify

Leandro and Cassiano were super helpful and made the transition from my old reviews app to Judge.me seamless. Highly recommend :)

LENON B

Oct 06, 2024  on Shopify

Hello, I would like to take a moment to commend Soufiane from your customer support team. He was incredibly efficient and did an excellent job in resolving my issue promptly. His professionalism, attention to detail, and kindness truly stood out. I am extremely satisfied with the service he provided, and I want to highlight how much I appreciated his dedication and assistance. Thank you again for such outstanding support! Best regards, Lénon B

FIThub

Oct 06, 2024  on Shopify

Representative Abderrahman Excellent, helped me a lot and improved in only 5 minutes what I couldn't do in an hour. Thanks, highly recommend

Healing Crystwinity

Oct 06, 2024  on Shopify

I just used the Judge.me Reviews plugin, and I truly think Soufiane’s service is fantastic! He was very quick to respond to my questions and always willing to help. The user experience with this plugin is very smooth and feature-rich, saving me a lot of time in managing customer reviews. The entire setup process was also very simple, making it easy to get started! Thank you so much, Soufiane, for your patient guidance and professional support! I highly recommend this plugin to anyone looking to enhance their customer feedback management!

Agrain Denmark

Oct 06, 2024  on Shopify

I had issues importing a review from one of my Danish site over to the International site and the team supported me with that and helped me fix the problem in 5 minutes. Thank you personally, Ron, for your great, great service. So fast and informative. Now I know the core of the problem for next time and have learned to fix it myself in the future, if it should happen again.

The Western Shop

Oct 06, 2024  on Shopify

J'utilise cette application depuis 2019 et je ne vois pas de meilleures solutions pour les avis clients.

bitty bambu

Oct 06, 2024  on Shopify

Amazing customer experience. Not only did Ron help me with my issue, he pointed out several other things he could do for me to help make my site better. I'm very impressed.

Scarlet Elizabeth Designs

Oct 06, 2024  on Shopify

The setup was straightforward, and the platform is very easy to use! It would be awesome to have a 'delete' option for reviews, especially for practice ones created to see how they appear on the site. Right now, you can only hide reviews, which can make the folder a little cluttered with both published and hidden reviews. When sending review requests manually, they have to be sent individually, though clients who check out from the site receive all reviews in one email. It would be great if I could send multiple reviews in a single email to customers who made in-person purchases.

Kids Secret

Oct 05, 2024  on Shopify

We've been using it for a few days and we love it so far. Easy to install and customise. Great support as well!

vonSUSI

Oct 05, 2024  on Shopify

Unfassbar schneller und freundlicher Support, sogar an einem Sonntag wurde mein Anliegen innerhalb von Minuten für mich gelöst. Wow! Ansonsten funktioniert die App auch einwandfrei und ich bin super zufrieden damit :-)

StylsVibe

Oct 05, 2024  on Shopify

I had a fantastic experience with Hakima! She was incredibly helpful, knowledgeable, and attentive to my needs. Her assistance made the entire process smooth and enjoyable. I truly appreciate her support and dedication. Thank you, Hakima!

Mercado Bueno

Oct 05, 2024  on Shopify

Gostei muito do atendimento, o aplicativo é maravilhoso assim que eu conseguir minhas primeiras vendas irei assinar o plano.

The Wreath Place

Oct 05, 2024  on Shopify

Shortly after I downloaded the app, I had a lot of questions. A chat window popped up from Ron asking if I needed any help. I needed alot of help getting started!!! Oh my goodness, creating a new website and all the components is a bit overwhelming. Ron was very patient and extremely knowledgeable and answered all my questions and gave me step by step instructions for the tasks I was trying to complete. He gave such excellent information with screenshots - I have been referring back to all week as I was trying to set up my reviews in Shopify. Thank you Ron! You are awesome!!!

Nexifox

Oct 04, 2024  on Shopify

Excelent help, very nice to talk to and understanding, Thank you for you excellent service ! Best Regards Anton.

Nixt Corporation

Oct 04, 2024  on Shopify

The app is easy to use and the best part is the customer service through chat. Daniel was super friendly and knowledgable, answering all my various questions right away with quick and easy solutions.

GroundedKiwi.nz

Oct 04, 2024  on Shopify

Very easy to use, and if you need any help from the team, they answer with screenshots included within 1-2 minutes. That is exactly what you need as a busy business owner. Thank you

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