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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (29,947)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Mahogany Dreams

Nov 25, 2024  on Shopify

I was having trouble installing the app properly. I used the chat function, and was able to communicate with an associate. They were able to install the app and offered a 15 day trial period on the plan.

Poopy

Nov 25, 2024  on Shopify

Judge.me is a reliable app that makes managing reviews easy and efficient. The interface is simple to use, and the support team is always ready to assist with any questions. It also ensures compliance with privacy policies, which is a big plus. Highly recommend it for businesses looking to streamline their review process!

Urban Purify™

Nov 25, 2024  on Shopify

The team is always fast to respond, highly recommend. Our brand believes in honesty and integrity and this is a great platform to collect real verified reviews from our customers.

ProffilaTools

Nov 25, 2024  on Shopify

Ron was incredibly helpful in assisting me with setting up the application. He was very friendly, eager to help, and successfully resolved my issue. I highly appreciate his professional and efficient approach. Excellent service!

Allure Passion

Nov 25, 2024  on Shopify

Mohamed was incredibly supportive and went above and beyond to help me fully set up the app that was left unfinished. He generously dedicated his time to assist me in fixing and setting up everything. I am truly grateful for his assistance and commitment. Thank you so much, Mohamed, for your exceptional assistance.

PremiumToners.com

Nov 25, 2024  on Shopify

App doesn't work properly and instruction on how to remove your app is out date and support is minimal. I do not recommend this app. I have changed my 1 star to 4 star review. Thanks to Carlos Diez call he fix the remaining issues I had after uninstalling Judge.me app.

BY DELUXE Chile

Nov 25, 2024  on Shopify

Uso esta aplicación hace varios años, es fundamental para incrementar las ventas. Excelente servicio de soporte.

EROS STORE

Nov 25, 2024  on Shopify

Customer service is incredible, they are truly heroes. I don't know how to thank you. You are the best.

boscent

Nov 25, 2024  on Shopify

I wish I could rate this app 6 stars; their customer service is OUTSTANDING, Ron didn't just answer my questions but helped me set up everything and made sure everything was working smoothly before we closed the chat. That is what I call outstanding customer service Thank you!

NEED® Supplements

Nov 24, 2024  on Shopify

Somos usuarios de Judge.me y estamos encantados por el momento de esta app, y sobre todo de la atención al cliente.

Tahana the label

Nov 24, 2024  on Shopify

Once again Jess at Judge me was a wonderful help today, thank you again Jess for making my life easier!

Grand Tropique

Nov 24, 2024  on Shopify

This app seems very authoritative and it's easy to use. I jumped on customer service and had my problem resolved within minutes easily. Ann was my representative and she handled my enquiry professionally and quickly eased my anxiety about my issue. Thanks Ann :)

LUXE Skin & Hair

Nov 24, 2024  on Shopify

Customer support was very quick and I just gave them access to go inside my accounts and fix my issue, and it was done straight away. Very happy with Carlos!

DoopityFruit

Nov 24, 2024  on Shopify

Ron helped me out today and he was the most useful and kind person i have ever encountered when it comes to customer service!! Made me very pleased with Judge.me :) Consider giving this man a raise because he's so amazing!

Folksie ®

Nov 24, 2024  on Shopify

Abderrahman was extremely helpful in getting a various number of issues addressed! Thank you so very much!

Spectra Baby Hrvatska

Nov 24, 2024  on Shopify

Great app and customer support. I contact them because I had a problem with importing reviews from another app and they replied immediately. Highly recommend :)

MONROSE CANDLE CO.

Nov 24, 2024  on Shopify

Hello shopify users, I had the chance to work with Ron from Judge.me. He is such an expert and fixed my website problems to get reviews in no time. I am highly happy with Judge.me customer support and surly recommend it to other shopify users to use the app. Sam. P Monrose Candle co.

Shop Style & Wellness

Nov 24, 2024  on Shopify

Ron helped me via chat to set up my store correctly. He was very nice, patient and attentive. I was very satisfied.

Retrotek

Nov 24, 2024  on Shopify

excellent service, customization was completed in under a half hour after i submitted a request. very impressed!

Bucks Multibarands

Nov 24, 2024  on Shopify

Felix, my support adviser, walked me through importing reviews for a product on Aliexpess. He was very professional. I was quickly helped, and in no time, my issue was resolved, and then some with coaching. I think he is an invaluable member of your team and I can't say enough for his help.....Thanks to him.

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