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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (29,947)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

My Store

Nov 22, 2024  on Shopify

Ik ben heel goed geholpen, Igor is snel en efficiënt geweest; hij kijkt direct met mij mee en zorgt voor hulp.

Bottega Creativa

Nov 22, 2024  on Shopify

Servizio da parte di Igor eccellente. Risposta praticamente immediata e risoluzione a quanto richiesto.

LadyBelleCo

Nov 22, 2024  on Shopify

Great app! much better than the other review apps - also Hamza from customer service helped out from the beginning to the end! thanks Hamza

Allure Passion

Nov 22, 2024  on Shopify

At first, I deleted this app because it lacked certain features I needed. I tried other apps, but none of them had the specific functionality I was looking for. The apps that did offer those features were too costly. However, after reinstalling the app, I found that it had been updated with the features I needed. Nouhaila and the customer support team were instrumental in helping me set up the app. This app is essential for gathering and leveraging reviews, especially for those who are just starting out.

Gaialris

Nov 22, 2024  on Shopify

The technical consultant of this APP is very professional and can solve my problems very promptly and effectively. I highly recommend it.

Sinful Cinema

Nov 22, 2024  on Shopify

This app and the support is amazing. I was working at midnight EST in the US updating our page and had some questions. I emailed customer support not expecting much until the next morning and a tech asked for collaborator access and fixed my issue in under 25 minutes on a Friday night. Truly amazing!

LOVE RENAISSANCE

Nov 21, 2024  on Shopify

I was so lost in setting wedge, but Jess came to help me so easily. It is so nice to chat with a person like this and have them help me solve the problem. I am happy to choose the Judge Me app. Thank you very much.

Save the Hero Builders

Nov 21, 2024  on Shopify

It's cheap and fully functional. Perfect support. 安く機能も充実している。 サポートも完璧だ

Tu Salud Intima

Nov 21, 2024  on Shopify

I'm beyond impressed with Judge.me! I reached out to their support team with a feature request, and they implemented it incredibly quickly. The entire process was seamless, and the agent I chatted with was professional, responsive, and efficient. It's rare to see such dedication to customer feedback. Highly recommended

Almavalle

Nov 21, 2024  on Shopify

The installation was quite simple and fast. While I was doing this, a chat popped up with Jess, asking if she could help. She didn't just help; she went so much above and beyond her duty that I was left entirely impressed by her attitude, knowledge, and command of the app and the technology. Please give this lady a raise because she's a ROCKSTAR! Thank you, Jess, for your help from the bottom of my heart!

Past Skincare

Nov 21, 2024  on Shopify

By far my favourite review collector, its realy simple to use and set up and if you're ever stuck on something, the customer support team is simply the best, they guide you and provide all the support you need

KN| Sacred Armour

Nov 21, 2024  on Shopify

Abraão helped me sooo much setting up reviews for my store, now I look so much more reputable to clients!

K&J Keepsakes

Nov 21, 2024  on Shopify

New to using this app and I have a few problems but Claudio was super quick to help me out. Thank you!

KOSMOS JEWELRY, LLC

Nov 21, 2024  on Shopify

Great product, easy to understand, very simple to set up, navigation is a breeze, and their customer service is top notch, which I am happy to speak about in further detail. As mentioned, set up was very simple. However, I did have few questions (which I typically do), so I created a chat session and within seconds, Cassiano responded cheerfully and professionally. He answered all my questions quickly and explained everything very clearly. Cassiano even took an extra step and provided a visual, which was a photo of the location on Judge.me, that I needed to go to so I could complete an important task. Now that's what I call customer service! Cassiano saved me time, and time as they say is money. Thank you very much Cassiano, exceptional customer service is one of the most important aspects for any business, and you it nailed sir!

SKYRIM SEIKOMOD

Nov 21, 2024  on Shopify

A huge thanks to Victor for his exceptional technical support! He was patient, knowledgeable, and resolved my issue quickly. The app is fantastic, and the customer service makes it even better. Highly recommend!

Twenty4on

Nov 21, 2024  on Shopify

Oh, my gosh! Setup was so easy but I still had a small glitch. One quick message to support and Oualid had me up and running in a matter of a couple of minutes. Now my Shopify store has credibility displaying all of my hard earned Etsy reviews! I already love this app.

Naran Tiles Sanitation

Nov 21, 2024  on Shopify

I'm giving 5 stars because their customer support is amazing. Even though I'm using just the free plan, they treat me and solve problems like a premium customer. Hats off!

CustomCrafters.se

Nov 21, 2024  on Shopify

Excellent support! Needed some adjustment in the coding and it was no problem and fixed super fast!

TOPTOY

Nov 21, 2024  on Shopify

I had a little problem with the app, but Mohamed helped me to solve it completely, thank you very much, I've been using this app for 4 years and I'm very happy with it, they are dedicated and always optimizing the updates!

Jah Luvz

Nov 21, 2024  on Shopify

I haven't used the judge me app yet but i had Brian's help setting it all up and he was absolutely amazing. Was very patient with me, had very simple instructions for me. He is an absolute star. Thank you so much for your help Brian xx

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