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Customer reviews: Simprosys Google Shopping Feed

The Google Shopping Feed app for Shopify helps merchants sync product data seamlessly to Google Shopping, maximizing reach and sales. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (3,974)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Dazzle Wears

Sep 03, 2024  on Shopify

Very great app with lots of great features. I couldn't have asked for any better app to manage all my Google shopping product feeds

RitualsofMorocco

Sep 03, 2024  on Shopify

the app is excellent, but the costumer support is beyond amazing. just with a simple click to access the live chat the response time is pretty fast. an the agent (Abhishek Tiwari) is well trained as he did solve my technical query in less then 10 min

Monsacbanane.fr

Sep 03, 2024  on Shopify

Nilesh was incredible, he solved my problem quickly while taking the time to explain everything to me. He knows his job very well and is very attentive. Thank you very, very much.

ZOSI Offiziell Shop

Aug 28, 2024  on Shopify

nice service from "Ajit". Can give professional and useful help, solve my problem with minutes. Hightly reommend the app for the excellent service. 5 STAR!

Bayte

Aug 28, 2024  on Shopify

Great app + fast and efficient support. Highly recommend, it is easy to set up and does the trick when it comes to automated feed management.

best4headsets

Aug 28, 2024  on Shopify

I have used this App on several ecommerce stores and found that it is easy to use and connects well with all platforms I have tried. Support has been very good when required.

Glorious Paintings

Aug 25, 2024  on Shopify

Installed and set up my ad account through this app and it was immediately banned, be VERY CAREFUL with this app

Mystic Whiskers

Aug 25, 2024  on Shopify

Great app and saves me lots of time from manually uploading the products. Ashvin has been helping me. Thanks!

Cuisine Pratique Polska

Aug 23, 2024  on Shopify

Thank you so much to Ashvin, Keval and Abhishek to help me and answer my questions :) I use this app on another store and it is essential for Google Shopping. I plan to use it for Microsoft Advertising, Facebook and Pinterest too !

SUAOFERTA.COM

Aug 21, 2024  on Shopify

OTIMO APP E SUPORTE. MUITO ATENCIOSOS E RAPIDAMENTE RESPONDEM. AVALIAM SUA LOJA E AJUDAM NOS DETALHES QUE FALTAM PARA TRILHAR UMA LONGA JORNADA NO MK

kinderhuis

Aug 21, 2024  on Shopify

The app is good, but some settings are somehow hard to find. Fortunately, the chat support was helpful, So Recommended from my side

BOLO.HAUS

Aug 21, 2024  on Shopify

Awesome app, easy to use and great support, had a small issue with conflicting feeds/applications and the support team was great, especially Sachin. Highly recommend.

mmalist

Aug 19, 2024  on Shopify

Dharmendra excellent service helped me a lot... This Simprosys Google Shopping Feed app is the best I have ever used..I highly recommend it.

Avoro Design

Aug 19, 2024  on Shopify

Been using this app for over 6 months, works great to submit multiple feeds in different currencies and the support is very helpful.

Avoro Design

Aug 15, 2024  on Shopify

Been using this app for over 6 months until today an issue on their end has caused a huge amount of my products to show disapproved on Google due to mismatch product pricing. I am now unable to run ads and I am loosing a huge amount of revenue daily. Have messaged support over 24hrs ago with no reply. Please can someone contact me?

Artisan Ceramica

Aug 14, 2024  on Shopify

Very unresponsive - unable to assist with Google Identfiers not pulling through correctly with Simprosys feed - going round in circles and now they have stopped responding as feel they can't help.

Fishers Finery

Aug 14, 2024  on Shopify

Some nice features to get you started. Couple of complaints, though: 1) Customer service is not readily available. 2) Annoying amount of banner ads on their dashboard and using their tools for other apps they own. If you 'x' out, they come back in 1 minute. 3) Red alerts on the dash really mean that they have new features. Has nothing to do with warnings or errors. Red alerts will not go away. 4) I cannot put in sizes into the product unless I do it on Shopify and with towels as the category, I'd prefer to leave it out on Shopify. Google recommends/requires it. No feature with their program for this.

Mana Farms

Aug 13, 2024  on Shopify

Great customer service and the app easily handles google integrations. NOTE: Please deactivate any other tracking or google related apps before using, as it will make it much more difficult to sync up.

Cloth and Carry

Aug 11, 2024  on Shopify

This app is connecting my store with Google, Bing, Pinterest and Meta. It was easy to setup, and the customer service is great - fast, efficient and incredibly helpful. Highly recommend.

EarthieModern

Aug 11, 2024  on Shopify

avoid at all costs. support is horrific. the app doesn't work. We have been struggling with this App. Out of Stock items continue to show up in paid Ads. We want product to be able to be purchased-even if out of stock-but not have the items advertised so we pay for Clicks. THIS APP DOES NOT ALLOW THIS! Support is horrific...long delays to respond....zoom calls are a complete waste of time as you can't understand a word that is said. Stay away from this App.

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