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Customer reviews: Simprosys Google Shopping Feed

The Google Shopping Feed app for Shopify helps merchants sync product data seamlessly to Google Shopping, maximizing reach and sales. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (3,974)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

FemEssentials

Nov 12, 2024  on Shopify

Very quick & helpful support. Honestly one of the best supports I've had throughout my Shopify experience. The app does what it's supposed to do. Very happy!

Mycolean

Nov 12, 2024  on Shopify

Best app and honestly the best support! They will help you and walk you through everything, trouble shoot your tracking, and really anything you need help with. Highly recommend this app!

Bean Bags R Us

Nov 10, 2024  on Shopify

The ongoing support is exceptional. The team are very helpful and responded quickly to my requests. In fact they went out of their way to make my day. The work would be a better place if all companies provided the level of service that Simprosys does. I definitely recommend this company and their apps to everyone.

Goodwatch

Nov 09, 2024  on Shopify

The app is very good and they have everything you need and more. Support is very slow and inefficient. Emails with problems are answered in over 3 days, if ever. Problems remain unsolved (about 3 in my case). The main problem is terrible store speed downgrade and the lack of support. If you have a month to debug and go back and forth, it's worth it. Maybe I will come back but I didn't had this time at the moment.

Attitude Fashion

Nov 06, 2024  on Shopify

Support doesn't answer emails promptly, and they are only not available during normal business hours if you live in the United States. So getting help when you need is difficult unless you wanna be up at 1 or 2 AM in the morning to match their Indian Standard Time. This is not acceptable for a business that serves an American public.

Car Shade Co.

Nov 05, 2024  on Shopify

Fairly good app, however they are never online when they say they are. Also the conversion tags dont seem to work for me, i get add to cart and start checkout and not complete checkout.

ChandelierDecor

Nov 03, 2024  on Shopify

The app has been giving us consecutive issues with price mismatch issues over almost a year, every time we contact the common things they says is: do not use Shopify geolocation app popup your micro data has issues and they every time fix it and still the issue exists. they want us to override all Shopify market conversion prices from automatic to manual. every single thing is done every time and the issue keeps on appearing the problem with them is there senior management is just not bothered and they put everything over to the juniors who just have basic know how or they are just not bothered at all. every single website we have is same issues, I would not recommend them at all although we are stuck with them and cannot switch as of now as its too much of a work for now. Typical problem with Indian companies the moment they become big everything goes to junior staff who is not bothered I wont say not capable they are just non serious.

ChandeliersDecor.com

Nov 03, 2024  on Shopify

The app has been giving us consecutive issues with price mismatch issues over almost a year, every time we contact the common things they says is: do not use Shopify geolocation app popup your micro data has issues and they every time fix it and still the issue exists. they want us to override all Shopify market conversion prices from automatic to manual. every single thing is done every time and the issue keeps on appearing the problem with them is there senior management is just not bothered and they put everything over to the juniors who just have basic know how or they are just not bothered at all. every single website we have is same issues, I would not recommend them at all although we are stuck with them and cannot switch as of now as its too much of a work for now. Typical problem with Indian companies the moment they become big everything goes to junior staff who is not bothered I wont say not capable they are just non serious.

BabiesDecor

Nov 03, 2024  on Shopify

The app has been giving us consecutive issues with price mismatch issues over almost a year, every time we contact the common things they says is: do not use Shopify geolocation app popup your micro data has issues and they every time fix it and still the issue exists. they want us to override all Shopify market conversion prices from automatic to manual. every single thing is done every time and the issue keeps on appearing the problem with them is there senior management is just not bothered and they put everything over to the juniors who just have basic know how or they are just not bothered at all. every single website we have is same issues, I would not recommend them at all although we are stuck with them and cannot switch as of now as its too much of a work for now. Typical problem with Indian companies the moment they become big everything goes to junior staff who is not bothered I wont say not capable they are just non serious.

GraffitiWallArt

Nov 03, 2024  on Shopify

The app has been giving us consecutive issues with price mismatch issues over almost a year, every time we contact the common things they says is: do not use Shopify geolocation app popup your micro data has issues and they every time fix it and still the issue exists. they want us to override all Shopify market conversion prices from automatic to manual. every single thing is done every time and the issue keeps on appearing the problem with them is there senior management is just not bothered and they put everything over to the juniors who just have basic know how or they are just not bothered at all. every single website we have is same issues, I would not recommend them at all although we are stuck with them and cannot switch as of now as its too much of a work for now. Typical problem with Indian companies the moment they become big everything goes to junior staff who is not bothered I wont say not capable they are just non serious.

BeyPan

Oct 27, 2024  on Shopify

The integration was seamless, and the platform is incredibly user-friendly. Managing product feeds and optimizing listings have become so much easier, saving us time and boosting our visibility. The support team is responsive and knowledgeable, ensuring any questions or issues are resolved quickly. Highly recommend.

Arrani

Oct 27, 2024  on Shopify

App works great, a lot of functionalities. The support team is very quick to respond and very helfpul.

Luvasmr

Oct 27, 2024  on Shopify

good support and help with fixing all google issues. spent time to view my store and fix any misrepresentation issues

Cobetter

Oct 27, 2024  on Shopify

Great function and experience with the plugin. Their customer support is responsive and helpful, resolving issues quickly. Highly recommended.

Libelté

Oct 27, 2024  on Shopify

We've been using the Simprosys Google Shopping Feed app for our Shopify store, and it's been a game-changer for our advertising strategy! The app is incredibly user-friendly and makes it so easy to set up and manage our Google Shopping feeds with just a few clicks. It supports multiple feeds, which has allowed us to tailor campaigns for different regions effortlessly. What really sets Simprosys apart is the amazing customer support. Whenever we've had questions or needed help, their team has been responsive, knowledgeable, and genuinely committed to helping us succeed. They even provided proactive tips to optimize our feed, which helped improve our ad performance and CTR significantly! This app has made our Google Shopping campaigns much more efficient and impactful. If you're serious about scaling your Google Shopping efforts, Simprosys is a must-have tool. Highly recommended for any e-commerce business looking to drive more sales through Google Shopping!

Luxora

Oct 24, 2024  on Shopify

very helpful, Ashvin! recommended for any one who wants to sell products in multi-language and multi-countries.

ChihulyChandelier

Oct 22, 2024  on Shopify

This app is powerful and integrates many features. I'm currently very satisfied with the feed. It allows you to link multiple apps with one click, making it easy to use. The customer service is also very helpful.

REMUDA WESTERN WEAR

Oct 17, 2024  on Shopify

I just started using this app so I can’t fully comment on it yet. But so far, so good! One thing is for certain, the customer service is ASTOUNDING. Ruchi helped me in getting some things set up and went above and beyond in making sure I got everything set up correctly. I wish all apps had this level of quality and customer care. Something that is sorely missing in this day and age. Two thumbs up from me!

Flexx International Ltd

Oct 17, 2024  on Shopify

It is a perfect and helpful app for managing your feed for ads and free listing. I like that I can only modify product titles and other attributes in the feed for better search results and don't need to change details on the Shopify store product page. Also, support is very responsive. Recently, I had a problem related to tax calculation in Google ads, and they resolved it very quickly. It wasn't their fault; rather, it was associated with Shopify markets and how they calculate VAT. I highly recommend this app to anyone who wants to manage ads and free listings. There are many different settings available, as well as connections to Facebook, Pinterest, and Bing ads.

Loja Primevo

Oct 17, 2024  on Shopify

This app is very good, easy to use, and really helps with the Google feed. I was having several problems with mine, and the support is incredible; they helped me resolve everything.

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